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I'm a bilingual customer service professional fluent in Arabic and English, with strong communication and problem-solving skills. I excel at handling inquiries, resolving issues quickly, and delivering a positive experience for every client. I'm a fast learner with a calm, professional attitude, able to work under pressure and adapt to fast-paced environments. I'm passionate about building end-to-end client care solutions and helping brands grow through insightful storytelling and collaborative teamwork. I'm eager to contribute to a dynamic customer care or social media marketing team, crafting memorable experiences and driving growth worldwide.…I'm a bilingual customer service professional fluent in Arabic and English, with strong communication and problem-solving skills. I excel at handling inquiries, resolving issues quickly, and delivering a positive experience for every client. I'm a fast learner with a calm, professional attitude, able to work under pressure and adapt to fast-paced environments. I'm passionate about building end-to-end client care solutions and helping brands grow through insightful storytelling and collaborative teamwork. I'm eager to contribute to a dynamic customer care or social media marketing team, crafting memorable experiences and driving growth worldwide.

Maram Ali

Content Creator, Social Media Manager, Photographer, +4

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I'm a bilingual customer service professional fluent in Arabic and English, with strong communication and problem-solving skills. I excel at handling inquiries, resolving issues quickly, and delivering a positive experience for every client. I'm a fast learner with a calm, professional attitude, able to work under pressure and adapt to fast-paced environments. I'm passionate about building end-to-end client care solutions and helping brands grow through insightful storytelling and collaborative teamwork. I'm eager to contribute to a dynamic customer care or social media marketing team, crafting memorable experiences and driving growth worldwide.…I'm a bilingual customer service professional fluent in Arabic and English, with strong communication and problem-solving skills. I excel at handling inquiries, resolving issues quickly, and delivering a positive experience for every client. I'm a fast learner with a calm, professional attitude, able to work under pressure and adapt to fast-paced environments. I'm passionate about building end-to-end client care solutions and helping brands grow through insightful storytelling and collaborative teamwork. I'm eager to contribute to a dynamic customer care or social media marketing team, crafting memorable experiences and driving growth worldwide.

Available to hire

I’m a bilingual customer service professional fluent in Arabic and English, with strong communication and problem-solving skills. I excel at handling inquiries, resolving issues quickly, and delivering a positive experience for every client. I’m a fast learner with a calm, professional attitude, able to work under pressure and adapt to fast-paced environments.

I’m passionate about building end-to-end client care solutions and helping brands grow through insightful storytelling and collaborative teamwork. I’m eager to contribute to a dynamic customer care or social media marketing team, crafting memorable experiences and driving growth worldwide.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Arabic

Fluent

English

Fluent

Work Experience

Founder / Content Creator at Independent Social Media Brand

January 1, 2023 - Present

Built and managed a personal brand across multiple platforms (Instagram, TikTok, YouTube); created content that engages Arabic and international audiences; produced professional photo and video content; applied storytelling techniques to increase reach and engagement; experimented with paid ads; developed cross-platform growth strategies.

Customer Service & Social Media Marketing Specialist at GO FIT ARENA

May 1, 2024 - August 1, 2025

Mainly responsible for customer service and social media marketing; engaged with Arabic and international audiences; created and optimized content; grew followers; tested paid ads; developed cross-platform strategies to boost brand presence.

Advertising Agent & Customer Service Care Representative at AIMS

April 1, 2023 - July 1, 2025

Handled advertising activities and customer service; addressed inquiries and supported marketing efforts.

Marketing Agent & Customer Representative at Noir Star Models

October 1, 2023 - Present

Managed marketing outreach and customer communications; primary email contact; supported client care and marketing initiatives.

Customer Service & Care (Gymnastics Field) at Gymnastics Field

January 1, 2013 - December 31, 2021

Worked in customer service and care within the gymnastics field; handled client needs and service requests.

Content Creator / Social Media Brand Manager at Independent Personal Brand

January 1, 2023 - Present

Built and managed a personal brand across multiple platforms, creating content that engages Arabic and international audiences. Grew followers organically through data-driven content strategies and applied storytelling techniques to increase reach and engagement.

Customer Service & Social Media Marketing at GO FIT ARENA

May 1, 2024 - August 1, 2025

Managed customer inquiries and social media marketing for GO FIT ARENA; supported campaigns and maintained brand voice across platforms.

Customer Service & Social Media Marketing at YALLC Partnership

September 1, 2023 - Present

Handled customer service issues and social media marketing tasks; engaged with audiences and assisted in problem resolution across channels.

Customer Service & Care - Gymnastics Field at Gymnastics Industry

January 1, 2013 - December 31, 2021

Provided customer service and care within the gymnastics sector, supporting clients and events over several years.