Lokika Prabhakaran

Applied human-centered design principles to optimize digital credentialing workflows using Canvas Credentials, improving accessibility. Developed FAQs and documentation using Google Suite, reducing support inquiries by 30%. Designed 10+ badge visuals in Adobe Creative Suite, aligning with branding and enhancing recognizability across departments. Constructed a Blackboard course shell for Google practicum courses on Coursera, integrating WCAG 2.2 accessibility principles, boosting learner engagement, and supporting efficacy.

Collaborated with a PhD researcher by applying user-centered research to support the development of a mobile mental health application by conducting systematic UX research on anxiety and depression intervention tools. Developed and refined inclusion/exclusion criteria through iterative analysis, enabling accurate and consistent title and abstract screening of a dataset of 17,187 articles using Rayyan. Conducted data collection and screening aligned with evidence-based UX practices, uncovering key patterns in mental health app design, usability, and effectiveness.

Created interactive prototypes using Figma and Adobe XD, improving usability scores by 25% during internal evaluations. Coordinated design iterations across a 30-member team using Miro, shortening delivery timelines by 20%. Conducted user research and transformed insights into low to high-fidelity prototypes, aligning outcomes with business goals.