Receptionist at Once in Nature

Greeted and welcomed customers, providing friendly and efficient service to both local and international guests. Handled reservations, managed seating arrangements, and ensured a smooth flow of operations during busy hours. Processed payments, including cash and electronic transactions, while maintaining accuracy and balancing the cash register. Assisted customers with menu inquiries and special requests, ensuring a positive dining experience. Resolved customer concerns promptly and professionally, enhancing overall satisfaction. Built strong communication skills by interacting with diverse customers and addressing their needs effectively.