Available to hire
I’m a Senior Product Designer with 15+ years of experience solving complex design problems across enterprise, financial, and consumer products. I own end-to-end user journeys, ship successful products, and work cross-functionally with Product Management and Engineering to align goals and deliver outcomes.
I specialize in product thinking, user research, prototyping, and building scalable solutions that meet both user needs and business objectives. I love turning research insights into simple, intuitive experiences and mentoring teams to raise the bar on design quality.
Skills
Language
English
Fluent
Work Experience
Senior UX Designer (Federal Contracts) at AD HOC, LLC
February 1, 2022 - PresentLed design strategy and roadmap for a custom VA benefits web application; owned end-to-end design from ideation to production for complex forms; collaborated with PM, engineering, and SMEs to align goals; shipped improvements reducing application send-back rates by 50% and decreasing processing time; conducted user research and usability testing to inform decisions; produced prototyping in Figma and Adobe XD.
Senior UX Designer at Forecasts Analytics/Frontline Education
February 1, 2022 - September 29, 2025Redesigned 5 enterprise applications, owning end-to-end user journeys to eliminate pain points; collaborated with product and engineering to ship products, increasing user satisfaction and driving year-over-year contract growth; developed a scalable unified design system to ensure consistency; translated complex business goals into intuitive dashboards and analytics tools through stakeholder workshops.
Senior UI/UX Designer at American Access Casualty Company
April 1, 2019 - September 29, 2025Owned the design of an online claims portal, a successful product that reduced call center volume and call times by 30%; conducted research with internal users to identify pain points and modernized internal tools, improving task completion times across the company; championed user-centered design principles, training cross-functional teams.
UX Designer at Manifest (Freelance)
April 1, 2017 - September 29, 2025Audited over 20 independent insurance sites and architected a cohesive template system, standardizing user experience and reducing design inconsistencies by over 50%; developed a reusable UI pattern and component library in AxureRP to accelerate future deliverables.
Information Architect at Rewards Network (Freelance)
April 1, 2017 - September 29, 2025Architected the Caesars Rewards program site, driving 15,000 signups in 3 days post-launch; prototyped user flows and conducted competitive analyses to optimize conversion paths.
Senior UX Designer (Federal Contracts) at AD HOC, LLC
February 1, 2022 - PresentLed the design strategy and roadmap for a custom VA benefits web application, delivering end-to-end design—from ideation to prototyping, usability testing, and production handoff. Collaborated with product management, engineering, and subject matter experts to align on goals and ensure smooth execution of the product roadmap. Shipped improvements that reduced application send-back rates by 50% and decreased processing time. Conducted user research and iterative testing to create simple, intuitive experiences. Prototyped in Figma and Adobe XD.
Senior UX Designer at Forecasts Analytics / Frontline Education
February 1, 2022 - September 29, 2025Redesigned five enterprise applications, owning end-to-end user journeys to remove pain points and streamline navigation. Collaborated with product and engineering teams to ship successful products, increasing user satisfaction and driving a year-over-year rise in new contracts. Built a scalable, unified design system to ensure consistency and accelerate development. Translated complex business goals into intuitive dashboards and analytics tools through stakeholder workshops.
Senior UI/UX Designer at American Access Casualty Company
April 1, 2019 - September 29, 2025Owned the design of an online claims portal that reduced call center volume and call times by 30%. Conducted user research to identify pain points and modernized internal tools, improving task completion times. Champion of user-centered design principles, training cross-functional teams.
UX Designer at Manifest
April 1, 2017 - September 29, 2025Audited over 20 independent insurance sites and architected a cohesive template system, standardizing user experience and reducing design inconsistencies by over 50%. Developed a reusable UI pattern and component library in AxureRP to accelerate future deliverables.
Information Architect at Rewards Network
April 1, 2017 - September 29, 2025Architected the Caesars Rewards’ program site, driving 15,000 signups in 3 days post-launch. Prototyped user flows and conducted competitive analyses to optimize conversion paths.
Lead UX Designer at iCrossing
April 1, 2017 - September 29, 2025Designed a mobile scheduling feature for Firestone, improving cart flow and reducing post-checkout pain points. Delivered heuristic audits and annotated wireframes for development teams for clients including AT&T and Blue Cross/Blue Shield.
Education
B.A., English Literature at DePaul University
January 11, 2030 - September 29, 2025B.A., English Literature at DePaul University
January 11, 2030 - September 29, 2025Qualifications
Industry Experience
Education, Financial Services, Government, Professional Services, Software & Internet, Media & Entertainment
Skills
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