Hi, I’m Thao Pham. I design and deliver learning and development programs as a D&I Specialist at Forvia, collaborating with global leaders to align people initiatives with business goals. I enjoy turning complex ideas into practical, engaging materials—newsletters, guides, videos, and onboarding experiences that help teams grow. My background spans hospitality, events, and marketing across Europe and Asia, including a SEA Games accommodation project and a role at Movenpick Hotels & Resorts. I’m passionate about travel, journaling, swimming, and learning from diverse cultures, and I volunteer with AFEV and Cannes Triathlon.

Thao Pham

Hi, I’m Thao Pham. I design and deliver learning and development programs as a D&I Specialist at Forvia, collaborating with global leaders to align people initiatives with business goals. I enjoy turning complex ideas into practical, engaging materials—newsletters, guides, videos, and onboarding experiences that help teams grow. My background spans hospitality, events, and marketing across Europe and Asia, including a SEA Games accommodation project and a role at Movenpick Hotels & Resorts. I’m passionate about travel, journaling, swimming, and learning from diverse cultures, and I volunteer with AFEV and Cannes Triathlon.

Available to hire

Hi, I’m Thao Pham. I design and deliver learning and development programs as a D&I Specialist at Forvia, collaborating with global leaders to align people initiatives with business goals. I enjoy turning complex ideas into practical, engaging materials—newsletters, guides, videos, and onboarding experiences that help teams grow.

My background spans hospitality, events, and marketing across Europe and Asia, including a SEA Games accommodation project and a role at Movenpick Hotels & Resorts. I’m passionate about travel, journaling, swimming, and learning from diverse cultures, and I volunteer with AFEV and Cannes Triathlon.

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Language

French
Advanced
English
Fluent
Vietnamese
Fluent

Work Experience

Learning and Development, D&I Specialist at Forvia (Faurecia)
February 1, 2024 - Present
Managed People Development and Training programs across Finance, Sales/Purchasing, and Diversity. Designed and delivered communication and learning materials (newsletters, guides, videos, presentations) on self-awareness, skills development, onboarding, and D&I. Collaborated with senior leaders, HR teams worldwide, corporate communications, and external agencies to align initiatives with business goals and activate global campaigns such as Her Way, and onboarding programs. Managed training operations through PASS (LMS), SAP, Excel, and Power BI, coordinated virtual sessions on Teams and Zoom. Promoted programs via Canva, iMovie, LinkedIn, LumApps, and SharePoint. Researched and analyzed competitors’ D&I practices to benchmark and strengthen internal initiatives, built and engaged internal D&I communities across regions. Evaluated impact through KPI dashboards and data analysis, providing insights and process improvement recommendations.
Front Desk at Holiday Inn
October 31, 2023 - September 30, 2025
Managed front desk operations. Oversaw reservations, billing, and guest records using Amadeus CRM. Coordinated client communication via phone and email. Streamlined services by liaising with cross-department teams.
Event Coordinator at National Olympic Committee of Vietnam
September 30, 2022 - September 30, 2025
Coordinated accommodation logistics for more than 5,000 athletes and officials from 11 countries across 36 hotels in 3 cities during the SEA Games. Led daily accommodation operations: check-in/out, guest comfort, and real-time issue resolution. Managed bookings and requests using CRM tools and Excel. Collaborated with international delegations and hotel partners to uphold high service standards throughout the event.
Marketing & Communication Intern at MÖVENPICK Hotels & Resorts
February 28, 2022 - September 30, 2025
Assisted in managing social media channels (Facebook, Instagram, TikTok). Supported email marketing campaigns. Produced multimedia content (videos, infographics) using Canva and CapCut.
Learning and Development, D&I Specialist at Forvia (Faurecia)
February 1, 2024 - Present
Managed People Development and Training programs across Finance, Sales/Purchasing, and Diversity. Designed and delivered communication and learning materials (newsletters, guides, videos, presentations) on self-awareness, skills development, onboarding, and D&I. Collaborated with senior leaders, HR teams worldwide, corporate communications, and external agencies to align initiatives with business goals and activate global campaigns such as Her Way, and onboarding programs. Managed training operations through PASS (LMS), SAP, Excel, and Power BI, coordinated virtual sessions on Teams and Zoom. Promoted programs via Canva, iMovie, LinkedIn, LumApps, and SharePoint. Researched and analyzed competitors’ D&I practices to benchmark and strengthen internal initiatives, built and engaged internal D&I communities across regions. Evaluated impact through KPI dashboards and data analysis, providing insights and process improvement recommendations.
Front Desk at Holiday Inn
October 1, 2023 - September 30, 2025
Managed front desk operations. Oversaw reservations, billing, and guest records using Amadeus CRM. Coordinated client communication via phone and email. Streamlined services by liaising with cross-department teams.
Event Coordinator at National Olympic Committee of Vietnam
September 1, 2022 - September 30, 2025
Coordinated accommodation logistics for more than 5,000 athletes and officials from 11 countries across 36 hotels in 3 cities during the SEA Games. Led daily accommodation operations: check-in/out, guest comfort, and real-time issue resolution. Managed bookings and requests using CRM tools and Excel. Collaborated with international delegations and hotel partners to uphold high service standards throughout the event.
Marketing & Communication Intern at MÖVENPICK Hotels & Resorts
February 1, 2022 - September 30, 2025
Assisted in managing social media channels (Facebook, Instagram, TikTok). Supported email marketing campaigns. Produced multimedia content (videos, infographics) using Canva and CapCut.

Education

Master's in international marketing and brand management at INSEEC MSc
March 1, 2024 - February 28, 2026
Tourism and hospitality management program Grand Ecole at CMH Academy
October 1, 2022 - September 30, 2023
Bachelor's in economics and management at University of Nice Côte d'Azur
September 1, 2018 - May 31, 2021
Master's in International Marketing and Brand Management at INSEEC MSc
March 1, 2024 - February 1, 2026
Tourism and Hospitality Management Program at CMH Academy
October 1, 2022 - September 1, 2023
Bachelor's in Economics and Management at University of Nice Côte d'Azur
September 1, 2018 - May 1, 2021

Qualifications

AI Fluency –Forvia University | Microsoft
January 11, 2030 - September 30, 2025
D&I Avocate –Forvia University
January 11, 2030 - September 30, 2025
AI Fluency – Forvia University | Microsoft
January 11, 2030 - September 30, 2025
D&I Avocate – Forvia University
January 11, 2030 - September 30, 2025

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment, Education