Hello! I’m C. De Carolina Alvarez, a dynamic, results-driven senior professional specializing in business growth, project management, and marketing innovation. Over the past decade I’ve built and scaled cross-functional teams, led multi-channel campaigns, and forged strong partnerships across remote and in-person environments. I thrive on turning data into growth and delivering bold, end-to-end initiatives that align stakeholders and drive impact. I’m fluent in English, German, and Russian, with a strong foundation in leadership, operations, and creative direction. Based in Valencia, Spain, I continually pursue opportunities to scale brands across digital and print channels, while mentoring teams to stay adaptable, resilient, and creative in pursuit of ambitious business goals.

C. De Carolina Alvarez

Hello! I’m C. De Carolina Alvarez, a dynamic, results-driven senior professional specializing in business growth, project management, and marketing innovation. Over the past decade I’ve built and scaled cross-functional teams, led multi-channel campaigns, and forged strong partnerships across remote and in-person environments. I thrive on turning data into growth and delivering bold, end-to-end initiatives that align stakeholders and drive impact. I’m fluent in English, German, and Russian, with a strong foundation in leadership, operations, and creative direction. Based in Valencia, Spain, I continually pursue opportunities to scale brands across digital and print channels, while mentoring teams to stay adaptable, resilient, and creative in pursuit of ambitious business goals.

Available to hire

Hello! I’m C. De Carolina Alvarez, a dynamic, results-driven senior professional specializing in business growth, project management, and marketing innovation. Over the past decade I’ve built and scaled cross-functional teams, led multi-channel campaigns, and forged strong partnerships across remote and in-person environments. I thrive on turning data into growth and delivering bold, end-to-end initiatives that align stakeholders and drive impact.

I’m fluent in English, German, and Russian, with a strong foundation in leadership, operations, and creative direction. Based in Valencia, Spain, I continually pursue opportunities to scale brands across digital and print channels, while mentoring teams to stay adaptable, resilient, and creative in pursuit of ambitious business goals.

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Language

English
Fluent
German
Fluent
Russian
Fluent
Spanish; Castilian
Intermediate

Work Experience

Marketing and Growth Supervisor at Amazon
September 1, 2025 - September 30, 2025
Led a team of 15 regional marketers across 8 European countries; designed and executed omnichannel strategies leveraging Meta Ads, Google Ads, SEO, lifecycle flows, email automation, influencer marketing, and printed media; achieved 18% YoY growth in seller acquisition and engagement; drove outbound and inbound sales; built scalable sales playbooks; collaborated with Product, BI, and CX teams; built internal playbooks and SOPs for campaign implementation, A/B testing, and stakeholder alignment.
Selling Partner Supervisor at Amazon
August 1, 2024 - September 30, 2025
Managed and developed a high-performing multilingual team of 25+ agents across key EU markets; built operational workflows and reporting structures; decreased resolution time by 20% and increased customer satisfaction by 15%; created customized training and mentorship structures and QA systems for onboarding, upskilling, and cross-training; implemented workforce management strategies; led internal stakeholder communication on escalations, resource planning, and service improvement initiatives.
Selling Partner Support Associate at Amazon
June 1, 2024 - September 30, 2025
Delivered expert-level multilingual support (EN/DE/RU) to European sellers using Seller Central and FBA; specialized in issue resolution and proactive seller education; consistently ranked in top 5% of performance metrics for quality, efficiency, and customer satisfaction; built strong knowledge of operational flows, catalog management, inventory reconciliation, and policy compliance; supported new product and program rollouts with detailed seller guidance and case trend analysis; escalated issues to EU-wide seller performance.
Senior Customer Experience Specialist at WeWow Contact S.L.
August 1, 2022 - September 30, 2025
Delivered multilingual customer support across chat, phone, and email; ensured 95%+ satisfaction and SLA compliance; acted as escalation lead for sensitive customer cases; developed internal resources, workflows, and FAQ hub to scale service delivery; piloted automation tools (AI chat assistants, macros, tagging logic) improving resolution speed by 28%; provided insight to product and ops teams to align CX pain points with UX redesign priorities.
Self-Employed Freelance Social Media Manager at Self-Employed
October 1, 2021 - Present
Developed scalable content strategies for brands and influencers across Instagram, TikTok, YouTube, and LinkedIn; grew accounts to 1M+ followers using advanced content planning, platform algorithms, and viral storytelling; built and launched digital funnels for lead generation, product sales, and course launches, increasing conversion rates; provided end-to-end creative direction including scripting, editing, thumbnail design, and community engagement; advised on personal branding, positioning, and monetization strategies using data-informed storytelling.
Founder & CEO at Palm Tree Events S.L.
July 1, 2021 - Present
Founded and scaled an international event agency delivering over 1,000+ events, including music festivals, travel experiences, and branded partnerships; managed marketing, logistics, finance, and operations end-to-end, scaling team size and revenue quarter-over-quarter; designed multi-touchpoint event experiences blending storytelling, experiential branding, and influencer collaborations; built B2B vendor partnerships and negotiated contracts with venues, city councils, and sponsors, improving profitability by over 35%; used CRM and automation to optimize ticket sales, attendee engagement, and retention campaigns.
Freelance Photographer & Videographer at Self-Employed
September 1, 2015 - Present
Produced high-impact visual content for brands, agencies, and influencers across fashion, beauty, sports, travel, and hospitality; directed full-cycle photo and video campaigns from concept to post-production; built and maintained an international client base; applied brand guidelines and market insights to craft visual narratives; led large international creative projects with remote and on-site collaboration.

Education

Master in Event Management at HTL International School of Hospitality and Tourism
January 11, 2030 - September 30, 2025
BSc (Hons) Business Management & BA (Hons) Music at Canterbury Christ Church University
January 11, 2030 - September 30, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Retail, Travel & Hospitality, Software & Internet