I'm Bernadette Bowers, an enthusiastic admin professional with a strong background in office operations, HR support, customer service, and digital design. Over the years I’ve combined administrative proficiency with creative skills, designing flyers and updating websites while managing bookings, invoicing, and monthly statements. I enjoy contributing to teams and also thrive when working independently to keep things organized and efficient. Ive used Photoshop to do invitations and photo editing over the years as favours to friends as well as incorporate it in my positions throughout my career. I’m seeking roles that leverage my organizational, design, and data-entry abilities. I thrive on learning new skills, sharing knowledge, and applying what I’ve learned across administrative, HR, and creative projects to support business growth and great customer experiences.

Bernadette Bowers

I'm Bernadette Bowers, an enthusiastic admin professional with a strong background in office operations, HR support, customer service, and digital design. Over the years I’ve combined administrative proficiency with creative skills, designing flyers and updating websites while managing bookings, invoicing, and monthly statements. I enjoy contributing to teams and also thrive when working independently to keep things organized and efficient. Ive used Photoshop to do invitations and photo editing over the years as favours to friends as well as incorporate it in my positions throughout my career. I’m seeking roles that leverage my organizational, design, and data-entry abilities. I thrive on learning new skills, sharing knowledge, and applying what I’ve learned across administrative, HR, and creative projects to support business growth and great customer experiences.

Available to hire

I’m Bernadette Bowers, an enthusiastic admin professional with a strong background in office operations, HR support, customer service, and digital design. Over the years I’ve combined administrative proficiency with creative skills, designing flyers and updating websites while managing bookings, invoicing, and monthly statements. I enjoy contributing to teams and also thrive when working independently to keep things organized and efficient. Ive used Photoshop to do invitations and photo editing over the years as favours to friends as well as incorporate it in my positions throughout my career. I’m seeking roles that leverage my organizational, design, and data-entry abilities. I thrive on learning new skills, sharing knowledge, and applying what I’ve learned across administrative, HR, and creative projects to support business growth and great customer experiences.

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Language

English
Fluent

Work Experience

Massage Therapist at B-Massaged (Home Based massage service)
February 1, 2024 - Present
Making bookings and taking payments; delivering massage therapies as part of a home-based service.
Massage Therapist at Bali Spirit (Spa & Wellness Center)
November 30, 2023 - October 1, 2025
Massage therapy, facials, waxing & tinting; making bookings & taking payments on Fresha & Square platforms.
Customer Service Agent (Faults Department) at TSA Group
June 1, 2022 - October 1, 2025
Training in Customer Service for Telstra; handling calls, recording issues and scheduling technicians; used Salesforce for authentication and fault logging.
Freelancer at Self-Employed
December 1, 2021 - October 1, 2025
Provided massages (Swedish, Hot Stone, Remedial, Deep Tissue, Aromatherapy & Superficial Lymphatic Drainage); piano lessons for beginners; data entry for 'Quotas' via world-mail-panel.
Administrative Officer / Office Assistant at Evolution Sports Academy, Doha College - Al Waab, Doha, Qatar
May 31, 2017 - October 1, 2025
Administrative duties: reports, calls and emails; creating/maintaining member accounts; payments and petty cash; HR assistance; Photoshop banner work; timesheets; facility bookings and payments.
Relief Personal Assistant (PA) to GM at Al FahimGroup, Eastern Motors - Al Ain, UAE
October 31, 2012 - October 1, 2025
Relief duties as GM’s PA; reports, office stationery, filing, petty cash; assist Admin Manager; gate system setup; driver time schedules.
Medical Typist at Royal Perth Hospital
November 30, 2011 - October 1, 2025
Administration, reports and filing support; medical typing tasks.
Manager, Massage & Beauty Therapist at Spa on the Green / Chakra Tanning & Beauty - Ellenbrook/The Vines
August 31, 2011 - October 1, 2025
Managed 3-4 casual therapists; roster and group bookings; website updates; design flyers; handle payments and weekly timesheets; occasional interviews; customer service and complaint handling; banking as needed.
Receptionist / Administrator at Property Connection WA - Floreat, Perth
October 12, 2009 - October 1, 2025
Filing, maintaining office supplies, monthly statements; updating tenant/owner data; emails/mail; phone support; property files; advertising duties; banking; signage; maintenance work orders.
Account Executive at Salient - Cape Town, South Africa
July 31, 2008 - October 1, 2025
Maintained client relations on Shoprite account; managed live jobs; layout and spell checks per client instructions.
DTP Operator at Salient - Cape Town, South Africa
February 12, 2008 - October 1, 2025
Created leaflets using InDesign/Freehand/Illustrator/Photoshop; ensured designs met specifications; training in Repro Ready (bleed, folds, trapping, etc.).
DTP Operator at FCB – Cape Town, South Africa
February 27, 2006 - October 1, 2025
Similar DTP duties for Shoprite leaflets; layout, QA and pre-press preparation; training in Repro Ready.
Data Capturer at Western Cape Tourism Board - Cape Town, South Africa
December 31, 2004 - October 1, 2025
Entered and updated data on live website; confirmed details with clients.
Graphic Designer at A& L Engravers - Cape Town, South Africa
December 31, 2003 - October 1, 2025
Graphic design using Corel Draw; logo tracing and production for printing.
Massage Therapist at B-Massaged (Home Based massage service)
February 1, 2024 - Present
Massages and treatment bookings; taking payments and client scheduling.
Massage Therapist at Bali Spirit (Spa & Wellness Center)
November 30, 2023 - October 1, 2025
Massage Therapy, Facials, Waxing & Tinting; making bookings and taking payments on Fresha and briefly Square platforms.
Customer Service - Faults Department at TSA Group
June 1, 2022 - October 1, 2025
Training in Customer Service for Telstra; handling calls, recording issues, and coordinating technician visits; using Salesforce to authenticate customers and log faults.
Freelancer at Self-employed / Freelancer
December 31, 2021 - October 1, 2025
Massages (Swedish, Hot Stone, Remedial, Deep Tissue, Aromatherapy & Superficial Lymphatic Drainage); piano lessons for beginners; data entry for World-Mail-Panel (Germany); various data entry and admin tasks.
Administrative Officer at Evolution Sports Academy, Doha College - Al Waab, Doha, Qatar
May 31, 2017 - October 1, 2025
Administrative office work: reports, calls & emails; creating accounts for new members; processing payments; petty cash; assisting HR with staff documents; timesheets; Photoshop banner work; assisting facility bookings.
PA / Administrative Assistant to GM at Al FahimGroup, Eastern Motors - Al Ain, UAE
October 31, 2012 - October 1, 2025
Relieve duties as GM’s PA; reports, office stationery, filing, petty cash; assist Admin Manager with SOPs; payment processing; setting up gate system; scheduling delivery drivers.
Medical Typist at Royal Perth Hospital
November 30, 2011 - October 1, 2025
Assist in administration, reports and filing.
Manager of Massage & Beauty Therapist Business at Spa on the Green / Chakra Tanning & Beauty - Ellenbrook/The Vines
August 31, 2011 - October 1, 2025
Manage 3-4 casual therapists; create rosters and timetables; coordinate group bookings; update website; interview staff; handle complaints; manage payments and banking; weekly timesheets.
Receptionist / Administrator at Property Connection WA - Floreat, Perth
October 12, 2009 - October 1, 2025
Filing; office supplies; monthly statements; updating tenant/owner database; email/phone handling; property files; advertising; banking; work orders; property maintenance.
Account Executive at Salient - Cape Town
July 31, 2008 - October 1, 2025
Maintaining client relations on Shoprite account; managing live jobs; layout and spell checks; client instruction adherence.
DTP Operator at Salient - Cape Town
February 12, 2008 - October 1, 2025
Creating Shoprite leaflets (InDesign CS, Freehand, Illustrator); layout and proofreading; ensure product descriptions and image links meet specs.
DTP - Operator at FCB – Cape Town
February 27, 2006 - October 1, 2025
DTP work for Shoprite leaflets (InDesign CS, Freehand, Illustrator); layout, proofreading; die-cut, trapping, etc.
Data Capturer at Western Cape Tourism Board - Cape Town
February 26, 2004 - October 1, 2025
Enter and update data on the live website; verify details with clients.
Graphic Designer at A& L Engravers - Cape Town
December 31, 2003 - October 1, 2025
Graphic design using Corel Draw; logo tracing; preparing print-ready designs from concept to film/engraving.
Massage Therapist at B-Massaged (Home Based massage service)
February 1, 2024 - Present
Making bookings and taking payments for massage appointments.
Massage Therapist at Bali Spirit (Spa & Wellness Center)
November 30, 2023 - October 1, 2025
Provided massage therapy, facials, waxing and tinting; managed bookings and payments using Fresha and occasional Square.
Customer Service Trainer at TSA Group
June 1, 2022 - October 1, 2025
Training in customer service for Telstra; handling calls; logging faults; coordinating technicians and testing platforms; used Salesforce for customer authentication and fault tracking.
Freelancer at Self-employed
December 31, 2021 - October 1, 2025
Freelance work including Swedish/Hot Stone/Remedial massages, piano lessons for beginners, and data entry for a German postal client (world-mail-panel.com).
Administrative Officer at Evolution Sports Academy, Doha College - Al Waab, Doha, Qatar
May 31, 2017 - October 1, 2025
Administrative office tasks: reports, answering calls and emails, creating and maintaining member accounts, processing payments, petty cash, HR support, timesheets, Photoshop help, office documentation, and facilities bookings.
PA to GM at Al FahimGroup, Eastern Motors - Al Ain, UAE
October 31, 2012 - October 1, 2025
Relief duties as GM's PA; managed reports, stationery, filing and petty cash; assisted Admin Manager; helped set up gate system and driver schedules.
Medical Typist at Royal Perth Hospital
November 30, 2011 - October 1, 2025
Administrative support, reports and filing.
Manager and Massage/Beauty Therapist at Spa on the Green / Chakra Tanning & Beauty, Ellenbrook/The Vines
August 31, 2011 - October 1, 2025
Managed 3-4 casual therapists, rostered shifts, group bookings, website and flyer updates, payments, timesheets, calls, and banking when needed.
Receptionist / Administrator at Property Connection WA
October 12, 2009 - October 1, 2025
Filing, office supplies, monthly statements, database updates, email handling, new properties & tenants, advertising, website updates, petty cash, banking, and maintenance work orders.
Account Executive at Salient
July 31, 2008 - October 1, 2025
Maintained client relations on Shoprite account; managed live jobs; layout and spell-check per client instructions.
DTP Operator at Salient
February 12, 2008 - October 1, 2025
Created leaflets (Shoprite/ROP) using Indesign CS, Freehand, Illustrator CS and Photoshop; ensured specs, photos, and product descriptions; designed layouts per client.
DTP-Operator at FCB – Cape Town
February 27, 2006 - October 1, 2025
DTP work creating leaflets (Shoprite/ROP) using Indesign CS, Freehand, Illustrator CS and Photoshop; layout per client specs.
Data Capturer at Western Cape Tourism Board
February 26, 2005 - October 1, 2025
Entering and updating data on live website and confirming client details.
Graphic Designer at A& L Engravers
December 31, 2003 - October 1, 2025
Graphic design using Corel Draw; drawing/tracing logos for film engravings and related prep.
Massage Therapist at B-Massaged (Home Based Massage Service)
February 1, 2024 - Present
Involved in massage therapy operations, making bookings and taking payments for home-based services.
Massage Therapist at Bali Spirit Spa & Wellness Center
November 30, 2023 - October 18, 2025
Provided massage therapy, facials, waxing & tinting; managed bookings and payments on Fresha and Square platforms.
Customer Service - Faults Department at TSA Group
June 1, 2022 - October 18, 2025
Trained in customer service for Telstra; handled phone calls, recorded issues, ran tests on multiple platforms, and scheduled technicians to premises; used Salesforce for authentication and fault tracking.
Freelancer at Self-employed
December 31, 2021 - October 18, 2025
Freelanced in massages (various modalities), piano lessons for beginners, and data entry for a German postal firm via world-mail-panel.com.
Administrative Office Assistant at Evolution Sports Academy, Doha College - Al Waab, Doha, Qatar
May 31, 2017 - October 18, 2025
Administrative duties, reports, email/phone correspondence, member accounts, payments, petty cash; HR assistance; timesheets; Photoshop banner work; facility bookings for sports activities and events.
Personal Assistant to General Manager at Al FahimGroup, Eastern Motors - Al Ain, UAE
October 31, 2012 - October 18, 2025
Relieved duties as GM’s PA; managed reports, stationary, filing, petty cash; supported admin and delivery schedules.
Medical Typist at Royal Perth Hospital
November 30, 2011 - October 18, 2025
Administrative support, reports and filing; medical typing tasks.
Manager of Massage & Beauty Therapist Service at Spa on the Green / Chakra Tanning & Beauty
August 31, 2011 - October 18, 2025
Managed 3-4 casual therapists on weekends; scheduled rosters; updated website and promotional materials; handled complaints; organized group bookings; payments and weekly timesheets.
Receptionist / Administrator at Property Connection WA
October 12, 2009 - October 18, 2025
Filing, office supplies, monthly statements; tenant/owner database updates; email/phone handling; property sales/rentals administration; petty cash and banking; signage management.
Account Executive at Salient - Cape Town
July 31, 2008 - October 18, 2025
Maintained client relations on the Shoprite account; managed live jobs; spell and layout checks; supported project management coursework.
DTP Operator at Salient - Cape Town
February 12, 2008 - October 18, 2025
Created Shoprite leaflets and ROP leaflets using Indesign CS, Freehand, Illustrator, and Photoshop; ensured specifications and image links were correct.
DTP Operator at FCB – Cape Town
February 27, 2006 - October 18, 2025
DTP work for Shoprite leaflets; layout, proofreading, prepress preparation; ensured specification adherence.
Graphic Designer at A& L Engravers
December 31, 2003 - October 18, 2025
Graphic design using Corel Draw; logo tracing and development; transfer designs to film and engraving processes.

Education

Human Resource Management Diploma & Pathway (Payroll) at CAL (online)
August 1, 2023 - October 1, 2025
Xero Accounts Program at Alison online course
January 1, 2023 - October 1, 2025
Basic Introduction to Occupational Therapy at Queens Academy Online
January 1, 2021 - October 1, 2025
Basic VB.net programming at DISC College in Dubai
January 1, 2012 - October 1, 2025
Beauty Therapy Diploma at TAFEWA
January 1, 2010 - October 1, 2025
Beauty Therapy CERT IV at TAFEWA
January 1, 2010 - October 1, 2025
MYOB at Priority Business Training
January 1, 2009 - October 1, 2025
Massage Therapy Level 1 & 2 (Swedish Massage & Remedial / Sports Massage) at AIAS
January 1, 2009 - October 1, 2025
Remedial Massage Therapy Level 1 & 2 at AIAS
January 1, 2009 - October 1, 2025
Project Management (Short Course) at Northlink College
January 1, 2008 - October 1, 2025
E-commerce Professional Graphical Web Designing at Prestige College
January 1, 2001 - December 31, 2001
Masters Computer Diploma(A+) at Prestige College
January 1, 2000 - December 31, 2000
Grade 12 at Bredasdorp High School
January 1, 1999 - December 31, 1999
Human Resource Management Diploma & Pathway (Payroll) at CAL (online)
August 1, 2023 - October 1, 2025
Xero Accounts Program at Alison
January 1, 2023 - October 1, 2025
Basic Introduction to Occupational Therapy at Queens Academy Online
January 1, 2021 - October 1, 2025
Basic VB.net programming at DISC College
January 1, 2012 - October 1, 2025
Beauty Therapy Diploma at TAFEWA
January 1, 2010 - October 1, 2025
Beauty Therapy CERT IV at TAFEWA
January 1, 2010 - October 1, 2025
MYOB at Priority Business Training
January 1, 2009 - October 1, 2025
Massage Therapy Level 1 & 2 (Swedish Massage & Remedial / Sports Massage) at AIAS
January 1, 2009 - October 1, 2025
Remedial Massage Therapy Level 1 & 2 at AIAS
January 1, 2009 - October 1, 2025
Project Management (Short Course) NQF Level 4 at Northlink College
January 1, 2008 - October 1, 2025
E-commerce Professional Graphical Web Designing at Prestige College
January 1, 2001 - December 31, 2001
Masters Computer Diploma(A+) at Prestige College
January 1, 2000 - December 31, 2000
Grade 12 at Bredasdorp High School
January 1, 1999 - December 31, 1999
Human Resource Management Diploma & Pathway (Payroll) at CAL (online)
August 1, 2023 - October 1, 2025
Xero Accounts Program at Alison online course
January 1, 2023 - October 1, 2025
Basic Introduction to Occupational Therapy at Queens Academy Online
January 1, 2021 - October 1, 2025
Basic VB.net programming at DISC College in Dubai
January 1, 2012 - October 1, 2025
Beauty Therapy Diploma at TAFEWA
January 1, 2010 - December 31, 2010
Beauty Therapy CERT IV at TAFEWA
January 1, 2010 - December 31, 2010
MYOB at Priority Business Training
January 1, 2009 - December 31, 2009
Massage Therapy Level 1 & 2 (Swedish Massage & Remedial / Sports Massage) at AIAS
January 1, 2009 - December 31, 2009
Remedial Massage Therapy Level 1 & 2 at AIAS
January 1, 2009 - December 31, 2009
Project Management (Short Course) NQF Level 4 at Northlink College
January 1, 2008 - December 31, 2008
E-commerce Professional Graphical Web Designing at Prestige College
January 1, 2001 - December 31, 2001
Master's Computer Diploma (A+) at Prestige College
January 1, 2000 - December 31, 2000
Grade 12 at Bredasdorp High School
January 1, 1999 - December 31, 1999
HR Management Diploma & Pathway (Payroll) at CAL (online)
August 1, 2023 - October 18, 2025
Xero Accounts Program at Alison online course
January 1, 2023 - October 18, 2025
Basic Introduction to Occupational Therapy at Queens Academy Online
January 1, 2021 - October 18, 2025
Basic VB.net programming at DISC College in Dubai
January 1, 2012 - October 18, 2025
Beauty Therapy Diploma at TAFE WA
January 1, 2010 - October 18, 2025
Beauty Therapy CERT IV at TAFE WA
January 1, 2010 - October 18, 2025
MYOB at Priority Business Training
January 1, 2009 - October 18, 2025
Massage Therapy Level 1 & 2 (Swedish, Remedial / Sports) at AIAS
January 1, 2009 - October 18, 2025
Remedial Massage Therapy Level 1 & 2 at AIAS
January 1, 2009 - October 18, 2025
Project Management (Short Course) NQF Level 4 at Northlink College
January 1, 2008 - October 18, 2025
E-commerce Professional Graphical Web Designing at Prestige College
January 1, 2001 - December 31, 2001
Masters Computer Diploma(A+) at Prestige College
January 1, 2000 - December 31, 2000
Grade 12 at Bredasdorp High School
January 1, 1999 - December 31, 1999

Qualifications

Massage Therapy Level 1 & 2
January 1, 2009 - October 1, 2025
Project Management (Short Course)
January 1, 2008 - October 1, 2025
Human Resource Management Diploma & Pathway (Payroll)
August 1, 2023 - October 1, 2025
Xero Accounts Program
January 1, 2023 - October 1, 2025
Basic Introduction to Occupational Therapy
January 1, 2021 - October 1, 2025
Basic VB.net programming
January 1, 2012 - October 1, 2025
Beauty Therapy Diploma
January 1, 2010 - October 1, 2025
Beauty Therapy CERT IV
January 1, 2010 - October 1, 2025
MYOB
January 1, 2009 - October 1, 2025
Massage Therapy Level 1 & 2
January 1, 2009 - October 1, 2025
Remedial Massage Therapy Level 1 & 2
January 1, 2009 - October 1, 2025
Project Management (Short Course) NQF Level 4
January 1, 2008 - October 1, 2025
E-commerce Professional Graphical Web Designing
January 1, 2001 - December 31, 2001
Masters Computer Diploma(A+)
January 1, 2000 - December 31, 2000
Grade 12
January 1, 1999 - December 31, 1999
Massage Therapy Level 1 & 2
January 1, 2009 - December 31, 2009
Remedial Massage Therapy Level 1 & 2
January 1, 2009 - December 31, 2009
Project Management (Short Course) NQF Level 4
January 1, 2008 - December 31, 2008
MYOB
January 1, 2009 - October 1, 2025
Xero Accounts Program
January 1, 2023 - October 1, 2025
Beauty Therapy CERT IV
January 1, 2010 - December 31, 2010
Beauty Therapy Diploma
January 1, 2010 - December 31, 2010
Massage Therapy Level 1 & 2
January 1, 2009 - October 18, 2025
Remedial Massage Therapy Level 1 & 2
January 1, 2009 - October 18, 2025
Beauty Therapy Certificate IV
January 1, 2010 - October 18, 2025
Beauty Therapy Diploma
January 1, 2010 - October 18, 2025
Project Management (Short Course) NQF Level 4
January 1, 2008 - October 18, 2025
MYOB
January 1, 2009 - October 18, 2025
Xero (Accounts Course)
January 1, 2023 - October 18, 2025
HR Management Diploma & Pathway (Payroll)
August 1, 2023 - October 18, 2025

Industry Experience

Healthcare, Professional Services, Media & Entertainment, Travel & Hospitality, Software & Internet, Education, Other