I am a highly organized and hardworking professional with experience in customer service and entrepreneurship. My background as a successful waitress honed my ability to work efficiently in fast-paced environments, while a medical condition led me to establish and grow my own business. Through strategic social media promotion and content creation, I have built a strong brand presence, earning recognition from industry leaders and receiving PR collaborations. My ability to adapt, self-motivate, and drive business growth demonstrates my strong work ethic and dedication to success.

Felicity Carson

I am a highly organized and hardworking professional with experience in customer service and entrepreneurship. My background as a successful waitress honed my ability to work efficiently in fast-paced environments, while a medical condition led me to establish and grow my own business. Through strategic social media promotion and content creation, I have built a strong brand presence, earning recognition from industry leaders and receiving PR collaborations. My ability to adapt, self-motivate, and drive business growth demonstrates my strong work ethic and dedication to success.

Available to hire

I am a highly organized and hardworking professional with experience in customer service and entrepreneurship. My background as a successful waitress honed my ability to work efficiently in fast-paced environments, while a medical condition led me to establish and grow my own business.

Through strategic social media promotion and content creation, I have built a strong brand presence, earning recognition from industry leaders and receiving PR collaborations. My ability to adapt, self-motivate, and drive business growth demonstrates my strong work ethic and dedication to success.

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Language

English
Fluent

Work Experience

Small Business Owner at Felicitygracesbeautyden
April 1, 2023 - Present
Launched and operates a beauty studio in Malmesbury; delivers eyelash/brow treatments and related beauty services; built brand via social media, a website, and policy documents; expanded service offerings to increase client spend and drive growth.
Waitress at Horse and Groom
August 1, 2022 - October 1, 2025
Part-time hospitality role during college; developed strong multitasking and customer communication skills in a fast-paced environment.
Waitress at Westonbirt Arboretum
March 1, 2022 - October 1, 2025
Fast-paced waitressing role; learned to work efficiently under pressure and remain calm when urgent needs arise.
Catering – Event Hire at Richardson Event Hire, Crudwell
August 1, 2021 - October 1, 2025
Assisted with event catering; developed organization, accuracy, and thoroughness to ensure customers were satisfied with equipment and service.
Waitress at The Hare and Hounds Pub, Westonbirt
August 1, 2021 - October 1, 2025
Summer waitress role; received formal training and learned to excel in a formal dining setting.
Small Business Owner at Felicitygracesbeautyden (Self Employed)
April 1, 2023 - Present
Launched my beauty business in April 2023, completed eyelash and brow certification courses, and converted a room into a studio. I now see clients six days a week and grew my business organically by creating social media pages, a website, and policy documents. To increase client spend, I trained in additional beauty treatments, expanding my service offerings to meet the needs of my growing clientele.
Waitress at Horse and Groom, Charlton
August 1, 2022 - October 1, 2025
Part-time waitress while at college; developed hospitality skills, multitasking, and effective communication with customers and team.
Waitress at Westonbirt Arboretum, Westonbirt
March 1, 2022 - October 1, 2025
Fast-paced waitress role; learned to work under pressure and stay composed during urgent requests.
Catering / Equipment Coordinator at Richardson Event Hire, Crudwell
August 1, 2021 - October 1, 2025
Managed catering equipment orders and ensured accuracy; focused on organisation and customer satisfaction.
Waitress at The Hare and Hounds Pub, Westonbirt
August 1, 2021 - October 1, 2025
Summer waitress role; received training and gained experience working in formal dining settings.

Education

CIM Level 3 Extended Certificate in Professional and Digital Marketing at Open College
November 1, 2024 - October 1, 2025
AQA Level 2 Makeup Artistry and Hair at Wiltshire College and University
September 1, 2021 - June 1, 2022
VTCT Level 2 Facial and Skincare at Wiltshire school of beauty
February 1, 2024 - March 1, 2024
Eye Lash extension Course (Classic,Hybrid, Russian) at K Beauty Academy
April 1, 2023 - June 1, 2023
Cambridge Nationals Health and Social Care level 1/2 at Malmesbury Secondary School
September 1, 2019 - June 1, 2021
CIM Level 3 Extended Certificate in Professional and Digital Marketing at Open College
November 1, 2024 - October 1, 2025
AQA Level 2 Makeup Artistry and Hair at Wiltshire College and University
September 1, 2021 - June 1, 2022
VTCT Level 2 Facial and Skincare at Wiltshire school of beauty
February 1, 2024 - March 1, 2024
Eye Lash extension Course (Classic,Hybrid, Russian) at K Beauty Academy
April 1, 2023 - June 1, 2023
Cambridge Nationals Health and Social Care level 1/2 at Malmesbury Secondary School
September 1, 2019 - June 1, 2021

Qualifications

CIM Level 3 Extended Certificate in Professional and Digital Marketing
November 1, 2024 - October 1, 2025
AQA Level 2 Makeup Artistry and Hair
September 1, 2021 - June 1, 2022
VTCT Level 2 Facial and Skincare
February 1, 2024 - March 1, 2024
Eye Lash extension Course (Classic,Hybrid, Russian)
April 1, 2023 - June 1, 2023
Cambridge Nationals Health and Social Care level 1/2
September 1, 2019 - June 1, 2021

Industry Experience

Retail, Professional Services, Media & Entertainment, Education, Healthcare, Travel & Hospitality