Available to hire
I am a highly organized and hardworking professional with experience in customer service and entrepreneurship. My background as a successful waitress honed my ability to work efficiently in fast-paced environments, while a medical condition led me to establish and grow my own business.
Through strategic social media promotion and content creation, I have built a strong brand presence, earning recognition from industry leaders and receiving PR collaborations. My ability to adapt, self-motivate, and drive business growth demonstrates my strong work ethic and dedication to success.
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Small Business Owner at Felicitygracesbeautyden
April 1, 2023 - PresentLaunched and operates a beauty studio in Malmesbury; delivers eyelash/brow treatments and related beauty services; built brand via social media, a website, and policy documents; expanded service offerings to increase client spend and drive growth.
Waitress at Horse and Groom
August 1, 2022 - October 1, 2025Part-time hospitality role during college; developed strong multitasking and customer communication skills in a fast-paced environment.
Waitress at Westonbirt Arboretum
March 1, 2022 - October 1, 2025Fast-paced waitressing role; learned to work efficiently under pressure and remain calm when urgent needs arise.
Catering – Event Hire at Richardson Event Hire, Crudwell
August 1, 2021 - October 1, 2025Assisted with event catering; developed organization, accuracy, and thoroughness to ensure customers were satisfied with equipment and service.
Waitress at The Hare and Hounds Pub, Westonbirt
August 1, 2021 - October 1, 2025Summer waitress role; received formal training and learned to excel in a formal dining setting.
Small Business Owner at Felicitygracesbeautyden (Self Employed)
April 1, 2023 - PresentLaunched my beauty business in April 2023, completed eyelash and brow certification courses, and converted a room into a studio. I now see clients six days a week and grew my business organically by creating social media pages, a website, and policy documents. To increase client spend, I trained in additional beauty treatments, expanding my service offerings to meet the needs of my growing clientele.
Waitress at Horse and Groom, Charlton
August 1, 2022 - October 1, 2025Part-time waitress while at college; developed hospitality skills, multitasking, and effective communication with customers and team.
Waitress at Westonbirt Arboretum, Westonbirt
March 1, 2022 - October 1, 2025Fast-paced waitress role; learned to work under pressure and stay composed during urgent requests.
Catering / Equipment Coordinator at Richardson Event Hire, Crudwell
August 1, 2021 - October 1, 2025Managed catering equipment orders and ensured accuracy; focused on organisation and customer satisfaction.
Waitress at The Hare and Hounds Pub, Westonbirt
August 1, 2021 - October 1, 2025Summer waitress role; received training and gained experience working in formal dining settings.
Education
CIM Level 3 Extended Certificate in Professional and Digital Marketing at Open College
November 1, 2024 - October 1, 2025AQA Level 2 Makeup Artistry and Hair at Wiltshire College and University
September 1, 2021 - June 1, 2022VTCT Level 2 Facial and Skincare at Wiltshire school of beauty
February 1, 2024 - March 1, 2024Eye Lash extension Course (Classic,Hybrid, Russian) at K Beauty Academy
April 1, 2023 - June 1, 2023Cambridge Nationals Health and Social Care level 1/2 at Malmesbury Secondary School
September 1, 2019 - June 1, 2021CIM Level 3 Extended Certificate in Professional and Digital Marketing at Open College
November 1, 2024 - October 1, 2025AQA Level 2 Makeup Artistry and Hair at Wiltshire College and University
September 1, 2021 - June 1, 2022VTCT Level 2 Facial and Skincare at Wiltshire school of beauty
February 1, 2024 - March 1, 2024Eye Lash extension Course (Classic,Hybrid, Russian) at K Beauty Academy
April 1, 2023 - June 1, 2023Cambridge Nationals Health and Social Care level 1/2 at Malmesbury Secondary School
September 1, 2019 - June 1, 2021Qualifications
CIM Level 3 Extended Certificate in Professional and Digital Marketing
November 1, 2024 - October 1, 2025AQA Level 2 Makeup Artistry and Hair
September 1, 2021 - June 1, 2022VTCT Level 2 Facial and Skincare
February 1, 2024 - March 1, 2024Eye Lash extension Course (Classic,Hybrid, Russian)
April 1, 2023 - June 1, 2023Cambridge Nationals Health and Social Care level 1/2
September 1, 2019 - June 1, 2021Industry Experience
Retail, Professional Services, Media & Entertainment, Education, Healthcare, Travel & Hospitality
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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