Hello! I'm Imen Miled, a customer-advisor and service-minded professional currently based in Athens. I’ve built a solid track record across reception, customer support, and account coordination, always putting the client’s experience at the heart of my work. I’m excited to bring my energy, quick problem-solving, and multilingual communication to a new professional challenge. Over the years I’ve managed diverse client portfolios and collaborated with sales, marketing, and operations teams across banking, insurance, post-sales service and telecommunications. I’m fluent in French, English, Arabic, and Greek, I’m detail-oriented, organized, and motivated to contribute to high-quality outcomes in any role I undertake.

Imen Miled

Hello! I'm Imen Miled, a customer-advisor and service-minded professional currently based in Athens. I’ve built a solid track record across reception, customer support, and account coordination, always putting the client’s experience at the heart of my work. I’m excited to bring my energy, quick problem-solving, and multilingual communication to a new professional challenge. Over the years I’ve managed diverse client portfolios and collaborated with sales, marketing, and operations teams across banking, insurance, post-sales service and telecommunications. I’m fluent in French, English, Arabic, and Greek, I’m detail-oriented, organized, and motivated to contribute to high-quality outcomes in any role I undertake.

Available to hire

Hello! I’m Imen Miled, a customer-advisor and service-minded professional currently based in Athens. I’ve built a solid track record across reception, customer support, and account coordination, always putting the client’s experience at the heart of my work. I’m excited to bring my energy, quick problem-solving, and multilingual communication to a new professional challenge.

Over the years I’ve managed diverse client portfolios and collaborated with sales, marketing, and operations teams across banking, insurance, post-sales service and telecommunications. I’m fluent in French, English, Arabic, and Greek, I’m detail-oriented, organized, and motivated to contribute to high-quality outcomes in any role I undertake.

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Language

French
Advanced
English
Fluent
Arabic
Fluent
Greek, Modern
Fluent

Work Experience

Reception Hostess at Advancy France
November 1, 2024 - Present
First point of contact for visitors, greeting guests in a friendly, professional manner; answer phones and emails and direct inquiries to the appropriate person; manage guest flow and coordinate scheduling; assist guests as needed and ensure a smooth visitor experience.
Rental Car Agent at Rental Cars
June 30, 2024 - October 1, 2025
Answer customer questions, manage reservations, provide information about services, and assist with inquiries to ensure smooth rental experiences and effective client support.
Customer Advisor (Google My Business) at Teleperformance Hellas
September 30, 2023 - October 1, 2025
Respond to customer questions for Google My Business, provide information about services, direct calls and messages to the appropriate teams, and maintain clear, empathetic customer interactions.
Customer Advisor at Teleperformance Hellas
December 31, 2022 - October 1, 2025
Technical support for Apple products; handle billing issues, refunds, and subscriptions; provide excellent customer service and resolve queries with empathy and efficiency.
Account Manager at CIMPRESS TUNISIE
July 31, 2018 - October 1, 2025
Managed a portfolio of strategic accounts across finance, manufacturing, and information technology; identified growth opportunities and worked with sales, marketing and support teams to ensure client needs were met consistently.

Education

Baccalaureate at Kairouan Girls' High School - Tunisia
September 1, 2001 - June 30, 2006
Diploma in English Language and Civilization at La Salle Tunis (Canadian School), Tunisia
September 1, 2009 - March 1, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Telecommunications, Travel & Hospitality, Other