Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
Uzbek
Fluent
Russian
Fluent
English
Advanced
Chinese
Advanced
German
Advanced
Work Experience
Mandarin Tutor, Remote at Self-employed / Freelance
January 1, 2018 - PresentProvided personalized Mandarin instruction to 70+ students aged 5 to 50, including classes on communicating in Mandarin for business. Helped learners reach strong outcomes on the HSK exam, with over 50% achieving B2 proficiency. Built a loyal client base through referrals and online platforms, generating CHF 15k/year in income.
Co-Founder & Growth Manager at Infinite Roses (flower boutique)
December 31, 2022 - October 1, 2025Built a loyal client base through referrals and online platforms, generating CHF 15k/year in income. Managed supplier relationships, inventory, and import logistics; coordinated order fulfillment to ensure smooth delivery of high-end customized products.
Customer Operations Intern at Tenge Bank, Uzbekistan
October 1, 2023 - October 1, 2025Handled pre- and post-sale inquiries via a contact center. Managed 20–30 international transactions daily using SWIFT. Used in-house and custom-built CRM platforms to manage client inquiries, support SWIFT/transaction workflows, ensuring high levels of customer satisfaction and compliance.
Education
Bachelor's in International IT Management at Luzern University of Applied Sciences and Arts
January 1, 2022 - January 1, 2025Master's student in Applied Information & Data Science at HSLU (Hochschule Luzern)
September 1, 2025 - October 1, 2025Bachelor's in Business Administration at Shanghai University of Applied Sciences and Law
January 11, 2030 - January 1, 2023Alibaba E-commerce Talent Program at Alibaba
January 11, 2030 - October 1, 2025Qualifications
Alibaba E-commerce Talent Program
January 11, 2030 - October 1, 2025Industry Experience
Education, Software & Internet, Professional Services, Retail, Computers & Electronics
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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