Sarah Serpa

Style Specialist at Aritzia

Co-planned three staff events (catering, scheduling, logistics) to boost team engagement and morale; supported daily store operations (break scheduling, fitting room management, team workflow); trained and mentored new hires; built strong client relationships and exceeded performance benchmarks (SPH $700+); selected for Aritzia's Development Action Plan focusing on leadership, operational excellence, and team development; delivered exceptional customer experiences through clear communication and attention to detail.

Style Advisor at Aritzia

Supported daily operations, including break scheduling, fitting room management, and team workflow; trained and mentored new hires; built strong client relationships and consistently achieved sales benchmarks; selected for Development Action Plan; delivered customer experiences with a client-first mindset.

Content Creator at Self-employed

Partnered with brands (Skims, Mejuri, Princess Polly), negotiating contracts and managing deliverables to align with campaign objectives; created engaging digital content for large audiences, demonstrating strong written communication and project management; coordinated multiple projects simultaneously, managing timelines, deliverables and client expectations; built and maintained a dedicated online community emphasizing authentic messaging and storytelling.

Sales & Stock Associate / Cashier at Dynamite

Managed inventory operations, including shipments, labeling, and stockroom organization to ensure product availability; assisted in visual merchandising and maintained store standards to support marketing and sales goals; processed transactions accurately and resolved issues quickly to ensure smooth customer operations; promoted loyalty programs, contributing to repeat customer engagement.

Fundraising Chair at Covenant House

Planned and executed a student-led fundraising campaign, coordinating logistics, marketing, and sales; developed and executed a comprehensive marketing plan using social media to raise awareness and participation; managed event budget, tracked expenses, and ensured financial accountability; delegated tasks and oversaw day-of operations, resulting in successful fundraising outcomes.

Style Specialist at Aritzia

Co-planned three staff events, managing catering, scheduling, and logistics, boosting team engagement and morale. Supported daily operations including break scheduling, fitting room management, and team workflow to ensure smooth performance during peak periods. Trained and mentored new hires, fostering collaboration and operational excellence. Built strong client relationships and consistently exceeded performance benchmarks (SPH $700+). Selected for Aritzia's Development Action Plan, a management program focused on leadership, operational excellence, and team development. Delivered exceptional customer experiences through expert communication, attention to detail, and a client-first mindset, reinforcing brand loyalty.

Style Advisor at Aritzia

Supported daily operations, including break scheduling, fitting room management, and team workflow to ensure smooth operations during peak periods. Focused on delivering outstanding customer experiences and developing client relationships; contributed to achieving sales targets and maintaining store standards.

Content Creator at Self-employed

Partnered with brands (Skims, Mejuri, Princess Polly), negotiating contracts and managing deliverables to ensure alignment with campaign objectives. Created engaging digital content for large audiences, demonstrating strong written communication and project management. Coordinated multiple projects simultaneously, managing timelines, deliverables, and client expectations. Built and maintained a dedicated online community, emphasizing authentic messaging and storytelling.

Sales & Stock Associate, Cashier at Dynamite

Managed inventory operations including shipments, labeling, and stockroom organization to ensure product availability. Assisted in visual merchandising and maintained store standards to support marketing and sales goals. Ensured smooth customer operations by processing transactions accurately and resolving issues quickly. Promoted loyalty programs, contributing to repeat customer engagement.

Fundraising Chair at Fundraising Project – Covenant House

Planned and executed a student-led fundraising campaign, coordinating logistics, marketing, and sales. Developed and executed a comprehensive marketing plan, using social media to build awareness and increase student participation. Managed event budget, tracked expenses, and ensured financial accountability. Delegated tasks and oversaw day-of operations, resulting in successful fundraising outcomes.

Style Specialist at Aritzia

Co-planned three staff events, managing catering, scheduling, and logistics; supported daily operations including break scheduling, fitting room management, and team workflow; trained and mentored new hires; built strong client relationships and consistently exceeded performance benchmarks (SPH $700+); selected for Development Action Plan focusing on leadership, operational excellence, and team development; delivered exceptional customer experiences through communication and attention to detail.

Style Advisor at Aritzia

Supported daily operations, including break scheduling, fitting room management, and team workflow; fostered collaboration and operational excellence; contributed to high-quality customer experiences and maintained brand standards.

Content Creator at Self-employed

Partnered with brands (Skims, Mejuri, Princess Polly), negotiating contracts and managing deliverables to align with campaign objectives; created engaging digital content for large audiences; coordinated multiple projects, managing timelines, deliverables, and client expectations; built and maintained a dedicated online community with authentic messaging and storytelling.

Sales & Stock Associate, Cashier at Dynamite

Managed inventory operations (shipments, labeling, stockroom organization) to ensure product availability; assisted in visual merchandising and maintained store standards to support marketing and sales goals; processed transactions accurately and resolved issues quickly; promoted loyalty programs to drive repeat customer engagement.

Fundraising Chair at Fundraising Project – Covenant House

Planned and executed a student-led fundraising campaign, coordinating logistics, marketing, and sales; developed and executed a comprehensive marketing plan using social media to raise awareness and participation; managed event budget, tracked expenses, delegated tasks, and oversaw day-of operations, resulting in successful fundraising outcomes.

Style Specialist at Aritzia

Co-planned three staff events, managing catering, scheduling, and logistics, boosting team engagement and morale. Supported daily operations, including break scheduling, fitting room management, and team workflow, ensuring smooth performance during peak periods. Trained and mentored new hires, fostering collaboration and operational excellence. Built strong client relationships and consistently exceeded performance benchmarks (SPH $700+). Selected for Aritzia's Development Action Plan, a management program focused on leadership, operational excellence, and team development. Deliver exceptional customer experiences through expert communication, attention to detail, and a client-first mindset, ensuring meaningful, memorable interactions that reinforce brand loyalty.

Style Advisor at Aritzia

Supported daily operations, including break scheduling, fitting room management, and team workflow, ensuring smooth performance during peak periods. Built strong client relationships and consistently exceeded performance benchmarks (SPH $700+). Selected for Aritzia's Development Action Plan, a management program focused on leadership, operational excellence, and team development. Deliver exceptional customer experiences through expert communication, attention to detail, and a client-first mindset, ensuring meaningful, memorable interactions that reinforce brand loyalty.

Content Creator at Self-employed

Partnered with brands (Skims, Mejuri, Princess Polly), negotiating contracts and managing deliverables to ensure alignment with campaign objectives. Created engaging digital content for large audiences, demonstrating strong written communication and project management. Coordinated multiple projects simultaneously, managing timelines, deliverables and client expectations. Built and maintained a dedicated online community, emphasizing authentic messaging and storytelling.

Sales & Stock Associate, Cashier at Dynamite

Managed inventory operations, including shipments, labeling, and stockroom organization to ensure product availability. Assisted in visual merchandising and maintained store standards to support marketing and sales goals. Ensured smooth customer operations by processing transactions accurately and resolving issues quickly. Promoted loyalty programs, contributing to repeat customer engagement.

Fundraising Chair at Fundraising Project – Covenant House

Planned and executed a student-led fundraising campaign, coordinating logistics, marketing, and sales. Developed and executed a comprehensive marketing plan, using social media to build awareness and increase student participation. Managed event budget, tracked expenses, and ensured financial accountability. Delegated tasks and oversaw day-of operations, resulting in successful fundraising outcomes.

Style Specialist at Aritzia

Co-planned three staff events, managing catering, scheduling, and logistics; supported daily operations including break scheduling, fitting room management, and team workflow; trained and mentored new hires; built strong client relationships and exceeded performance benchmarks (SPH $700+); selected for Development Action Plan; delivered exceptional customer experiences with a client-first mindset.

Style Advisor at Aritzia

Supported daily operations, break scheduling, fitting room management, and team workflow during peak periods; trained and mentored new hires; built client relationships and consistently exceeded performance benchmarks; contributed to leadership development.

Content Creator at Self-employed

Partnered with brands (Skims, Mejuri, Princess Polly), negotiating contracts and managing deliverables to align with campaign objectives; created engaging digital content for large audiences; coordinated multiple projects, managed timelines and client expectations; built and maintained a dedicated online community with authentic messaging and storytelling.

Sales & Stock Associate, Cashier at Dynamite

Managed inventory operations including shipments, labeling, and stockroom organization; assisted in visual merchandising and maintained store standards; processed transactions accurately and resolved issues quickly; promoted loyalty programs to drive repeat customer engagement.