Available to hire
I am an experienced communicator with over 10 years of experience in developing and implementing communication strategies within complex and diverse corporate environments. I have demonstrated the ability to drive engagement through social media and data analysis across global markets for more than 125,000 employees.
In my roles at Novartis, Panjab University, and as a freelance editor, I have led enterprise and internal communications programs, managed campaigns and events, and mentored teams to deliver high-quality content across websites, intranets, and social channels. I am passionate about shaping public participation and translating research into clear, compelling messaging.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Fluent
Panjabi, Punjabi
Intermediate
Bengali
Intermediate
German
Beginner
Work Experience
Enterprise Communications & Channels Manager, Corporate Communications at Novartis
December 31, 2022 - October 2, 2025Developed and implemented the enterprise-wide channel strategy; managed corporate websites and social channels (OneNovartis, Yammer, Poppulo); conducted audience analysis and segmentation; researched and developed strategic comms for global campaigns; led external event managers; oversaw Yammer community management; ensured content quality aligned with Governance standards.
Internal Communications Manager, Global Drug Development Organisation at Novartis
December 31, 2020 - October 2, 2025Defined, coordinated and executed global communications for the RPM culture transformation; led a large-scale campaign for 8,000 associates; organized global webcasts, Coffee Conversation videos, infographics, Yammer campaigns; enabled RPM Activators community; planned and rolled out the global launch for the Patient Engagement Navigation & Patient Engagement Tool.
Internal Communications Manager, Global Finance at Novartis
December 31, 2019 - October 2, 2025Member of FRA Ops Leadership team; designed and delivered unified messaging for FRA Ops, Group Finance and Pharma Finance audiences; drove consistency and uniform messaging; managed and developed social media content and Yammer strategies; maintained Intranets and SharePoints; led quarterly recognition programs and organized Town Halls and leadership webcasts.
Internal Communications, Cardio-Metabolic Franchise at Novartis
December 31, 2017 - October 2, 2025Defined, coordinated and executed internal communication programs across Cardio-Metabolic Franchise; created and distributed four monthly global newsletters; managed franchise leadership communications including mass emails, videos and web-based communications; managed all franchise communication mediums (SharePoint, Intranet, HF video channel, TV screens); organized Townhalls, awards ceremonies and special lectures.
Assistant Director, Department of Public Relations (DPR) at Panjab University
December 31, 2014 - October 2, 2025Managed all news, information and events with media; delivered a comprehensive communication strategy for the university; tracked university-related news in media, managed publications, events and media relations.
Teaching at Panjab University, School of Communication Studies
December 31, 2014 - October 2, 2025Taught Master’s degree and Diploma students; subjects included Public Relations & Advertising, Print & Electronic media, Reporting & Editing, Ethics of Journalism, History of Press.
Managing Editor & Content Creator at TheMedGuru, TotalFilmy, PunjabLive (3 global websites)
December 31, 2010 - October 2, 2025Led editorial content for three global websites; oversaw content creation, copywriting and publishing across platforms; guided digital campaigns.
Enterprise Communications & Channels Manager, Corporate Communications at Novartis, Switzerland
December 31, 2022 - October 2, 2025Developed and implemented enterprise-wide channel strategy; managed all communications via websites and social platforms (OneNovartis, Yammer, Poppulo); conducted audience analysis and segmentation to optimize channel mix; researched and developed strategic communication strategies for global campaigns; led a team of external event managers; oversaw global and off-site events; led Yammer community to drive internal social strategy; ensured content quality aligned with Governance standards.
Internal Communications Manager, Global Drug Development Organisation at Novartis
December 31, 2020 - October 2, 2025Defined, coordinated and executed global communications for RPM transformation; organized large-scale campaigns for 8000 global associates; launched parallel global plans for managers and associates; organized global webcasts, Coffee Conversation videos, infographics, Yammer campaigns, and RPM Activators community to support smooth transformation.
Internal Communications Manager, Global Finance at Novartis
December 31, 2019 - October 2, 2025Member of FRA Ops Leadership team; designed and delivered unified messaging for FRA Ops, Group Finance and Pharma Finance; drove consistency and standardized messaging with stakeholders; managed and developed social media content and Yammer strategies for community engagement; maintained Intranets and SharePoints; led quarterly recognition programs and organized Town Halls and leadership webcasts.
Internal Communications, Cardio-Metabolic Franchise at Novartis
December 31, 2017 - October 2, 2025Defined, coordinated and executed internal communication programs across Cardio-Metabolic Franchise; produced four monthly global newsletters; managed franchise leadership communications including mass emails, videos and web-based communications; managed all franchise communication mediums (SharePoint, Intranet, HF video channel, TV screens); organized Town Halls, awards ceremonies and special lectures.
Assistant Director, Department of Public Relations (DPR) at Panjab University, India
January 1, 2014 - October 2, 2025Managed news, information, and events with media; delivered a comprehensive university communications strategy; tracked university-related coverage across media; managed publications, events, and media relations.
Teaching at Panjab University, School of Communication Studies
January 1, 2014 - October 2, 2025Taught Master’s degree and Diploma students across Public Relations & Advertising, Print & Electronic Media, Reporting & Editing, Ethics of Journalism, History of Press; supervised student work and assessments.
Managing Editor & Content Creator at Themedguru.com, TotalFilmy.com & PunjaLive.com
January 1, 2010 - October 2, 2025Managed editorial workflow and content creation across three global websites; edited and proofed content; coordinated with contributors and stakeholders to ensure timely delivery.
Enterprise Communications & Channels Manager, Corporate Communications at Novartis, Switzerland
January 1, 2022 - October 2, 2025Developed and implemented channel strategies for enterprise-wide campaigns; managed all communications via websites and social platforms (OneNovartis, Yammer, Poppulo, events, webcasts); conducted audience analysis and segmentation; researched and developed strategic communication plans for global campaigns; led external event managers and managed global and off-site events; oversaw Yammer community to drive internal social strategy; ensured content quality across divisions.
Internal Communications Manager, Global Drug Development Organisation at Novartis, Global Drug Development Organisation
January 1, 2020 - October 2, 2025Defined and executed global communications for the RPM culture transformation; organized large-scale campaigns for 8,000 global associates; implemented separate global communication plans for managers and associates; planned global webcasts, Coffee Conversation videos, infographics, Yammer campaigns and activated the RPM Activators community for a smooth transition.
Internal Communications Manager, Global Finance at Novartis, Global Finance
January 1, 2019 - October 2, 2025Member of the FRA Ops Leadership team; designed and delivered unified messaging for FRA Ops, Group Finance and Pharma Finance; drove consistency and quality of messaging; managed social media content and Yammer strategies for community engagement; maintained Intranets and SharePoints; led quarterly recognition programs and events such as Town Halls and leadership webcasts.
Internal Communications, Cardio-Metabolic Franchise at Novartis, Cardio-Metabolic Franchise
January 1, 2017 - October 2, 2025Defined, coordinated and executed internal communication programs; produced four monthly global newsletters; managed franchise leadership communications including mass emails, videos and web-based communications; oversaw intranet, SharePoint, HF video channel and TV screens; organized Townhalls, awards ceremonies and special lectures.
Assistant Director, Department of Public Relations (DPR) at Panjab University, India
January 1, 2014 - October 2, 2025Managed news, information and events with media; delivered comprehensive strategy for the university; tracked media coverage and publications; coordinated events and media relations.
Teaching, School of Communication Studies at Panjab University, India
January 1, 2014 - October 2, 2025Taught Master’s degree and Diploma students; subjects included Public Relations & Advertising, Print & Electronic Media, Reporting & Editing, Ethics of Journalism, History of the Press.
Managing Editor & Content Creator at Themedguru.com; TotalFilmy.com; PunjabLive.com
January 1, 2010 - October 2, 2025Managing editor and content creator for three global websites; produced and edited editorial content across platforms.
Education
PhD in Journalism & Mass Communication at Panjab University, Chandigarh, India
January 1, 2010 - December 31, 2016Master's in Journalism & Mass Communication at Panjab University, Chandigarh, India
January 1, 2007 - December 31, 2009Bachelor of Arts (English Honors) at Guru Nanak Dev University, India
January 1, 2004 - December 31, 2007PhD at Panjab University, Chandigarh, India
January 1, 2010 - January 1, 2016Master’s in Journalism & Mass Communication at Panjab University, Chandigarh, India
January 1, 2007 - January 1, 2009Bachelor of Arts (English Honors) at Guru Nanak Dev University, India
January 1, 2004 - January 1, 2007PhD in Journalism & Mass Communication at Panjab University, Chandigarh, India
January 1, 2010 - January 1, 2016Master of Journalism & Mass Communication at Panjab University, Chandigarh, India
January 1, 2007 - January 1, 2009Bachelor of Arts (English Honors) at Guru Nanak Dev University, India
January 1, 2004 - January 1, 2007Qualifications
Senior Research Fellowship (SRF) – History of School of Communication Studies, Panjab University
January 11, 2030 - October 2, 2025Junior Research Fellowship (JRF) – Government of India
January 11, 2030 - October 2, 2025Senior Research Fellowship (SRF) in the history of School of Communication Studies, Panjab University
January 11, 2030 - October 2, 2025Junior Research Fellowship (JRF), Government of India
January 11, 2030 - October 2, 2025Industry Experience
Healthcare, Life Sciences, Professional Services, Education, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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