Co-Founder & Product & Web Designer at ClientZen, Remote

Defined product strategy: user research, roadmaps, positioning, and value propositions. Designed UX/UI from scratch for dashboards and customer tools; integrated AI workflows for automated feedback tagging, sentiment analysis, and real-time monitoring; led branding and core brand expression; supported growth and subscription metrics.

Co-Founder & Product & Web Designer at ClientZen

Defined product strategy: user research, roadmap, positioning, and value propositions; designed UX/UI from scratch for dashboards and customer tools; integrated AI workflows (Mantra AI Copilot) for automated feedback tagging and sentiment analysis; launched real-time monitoring, recurring issue detection, customer sentiment, and journey map features. Available for remote contracts (4–24 months).

Product & Web Designer at Elsewhere

Joined from day one, shaping the brand from concept to acquisition by Lonely Planet. Led branding workshops, defined positioning, jobs-to-be-done, and core brand narrative. Designed logo, visual identity, scalable design system, website, and web app experiences.

Senior Product Designer at Elsewhere

Joined from day zero, shaping the brand from concept to acquisition by Lonely Planet; led branding workshops, defined positioning, jobs-to-be-done, and core brand story; designed logo, visual identity, scalable design system, website, and web app experiences; partnered on strategic decisions to align business goals with brand expression; established strong market differentiation contributing to acquisition.

UX Designer at Lonely Planet Insider

Developed adaptive visual identity; built subscription pages and management flows; integrated AI workflows for feedback tagging and sentiment analysis; improved user experience, contributing to a growing subscription program (50+ subscribers monthly) and new revenue stream.

Senior Product & Web Designer at Lonely Planet Insider

Developed visual identity for the Lonely Planet Insider membership program; designed membership and settings pages in Figma & Shopify; enhanced user experience, contributing to a new subscription revenue stream.

UX Designer at Intelligence Fusion

Led UX design for AI-powered dashboards; conducted user research; created wireframes and prototypes; collaborated with engineers to deliver scalable UI for enterprise clients.