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Hi, I'm Robin Wu, a multilingual professional with 5+ years of leadership experience in retail operations and a passion for bridging cultural values with business growth. I directed 10+ Maori-focused retail locations for Q & F Limited, fostering trust and brand loyalty while reducing turnover by 20% through inclusive leadership. I also work at the intersection of AI/ML and full-stack development, with hands-on experience in Python, PyTorch, TensorFlow, and data analysis. From designing mobile-friendly e-commerce sites on Squarespace to creating engaging product photography, I enjoy turning complex tech into practical, customer-centered solutions that drive measurable results.…Hi, I'm Robin Wu, a multilingual professional with 5+ years of leadership experience in retail operations and a passion for bridging cultural values with business growth. I directed 10+ Maori-focused retail locations for Q & F Limited, fostering trust and brand loyalty while reducing turnover by 20% through inclusive leadership. I also work at the intersection of AI/ML and full-stack development, with hands-on experience in Python, PyTorch, TensorFlow, and data analysis. From designing mobile-friendly e-commerce sites on Squarespace to creating engaging product photography, I enjoy turning complex tech into practical, customer-centered solutions that drive measurable results.

Robin Wu

Web Designer, Designer, Product Designer, +2

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Hi, I'm Robin Wu, a multilingual professional with 5+ years of leadership experience in retail operations and a passion for bridging cultural values with business growth. I directed 10+ Maori-focused retail locations for Q & F Limited, fostering trust and brand loyalty while reducing turnover by 20% through inclusive leadership. I also work at the intersection of AI/ML and full-stack development, with hands-on experience in Python, PyTorch, TensorFlow, and data analysis. From designing mobile-friendly e-commerce sites on Squarespace to creating engaging product photography, I enjoy turning complex tech into practical, customer-centered solutions that drive measurable results.…Hi, I'm Robin Wu, a multilingual professional with 5+ years of leadership experience in retail operations and a passion for bridging cultural values with business growth. I directed 10+ Maori-focused retail locations for Q & F Limited, fostering trust and brand loyalty while reducing turnover by 20% through inclusive leadership. I also work at the intersection of AI/ML and full-stack development, with hands-on experience in Python, PyTorch, TensorFlow, and data analysis. From designing mobile-friendly e-commerce sites on Squarespace to creating engaging product photography, I enjoy turning complex tech into practical, customer-centered solutions that drive measurable results.

Available to hire

Hi, I’m Robin Wu, a multilingual professional with 5+ years of leadership experience in retail operations and a passion for bridging cultural values with business growth. I directed 10+ Maori-focused retail locations for Q & F Limited, fostering trust and brand loyalty while reducing turnover by 20% through inclusive leadership.

I also work at the intersection of AI/ML and full-stack development, with hands-on experience in Python, PyTorch, TensorFlow, and data analysis. From designing mobile-friendly e-commerce sites on Squarespace to creating engaging product photography, I enjoy turning complex tech into practical, customer-centered solutions that drive measurable results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Web Designer and Marketer at YISTAL STORY

March 1, 2025 - Present

Designed and developed a visually appealing, mobile-responsive e-commerce site using Squarespace, enhancing user experience and increasing mobile conversion rates by 35% through intuitive navigation and faster load times. Created custom product photography and video content for crystal bracelets, emphasizing metaphysical properties, which boosted average session duration by 50% and reduced bounce rates by 20%.

AI Trainer at Outlier

February 1, 2025 - October 2, 2025

Developed scalable RLHF protocols to collect and integrate human preferences into AI training pipelines, improving model alignment with ethical and user-centric goals by 40%. Analyzed and categorized 500+ daily model outputs, refining reward models in Python (PyTorch/TensorFlow) to reduce harmful or biased responses by 25%.

Teaching Assistant at The University of Auckland

December 1, 2024 - October 2, 2025

Supported academic staff by grading assignments and exams with a focus on accuracy and fairness. Provided guidance and assistance to students during office hours and tutor sessions, explaining complex concepts and offering solutions to academic challenges.

Game Host at GIGA LIVE ACTION ROLE PLAY

November 1, 2022 - October 2, 2025

Designed and hosted immersive live-action role-playing (LARP) events for groups of 5–8 participants, ensuring engaging and memorable experiences. Created dynamic storylines, maintained game flow, and adapted to participants’ interactions to keep events entertaining and fair. Managed event logistics, including time management, group coordination, and troubleshooting issues in real-time.

Manager at Q & F Limited

February 1, 2021 - October 2, 2025

Directed wholesale and retail operations across 10+ store locations, aligning business strategies with Maori cultural values to foster community trust and brand loyalty. Mentored 50+ staff through culturally informed leadership programs, reducing turnover by 20% and strengthening team cohesion. Partnered with Maori artisans and local organizations to co-design culturally significant collections, enhancing market relevance and customer engagement.