Available to hire
Hi there! I’m Ahmad Achakzai, a customer-service oriented professional with experience in fast-paced food service and logistics. I enjoy helping customers and solving problems, and I’m comfortable working on a team or independently.
I’m eager to continue training, expand my cybersecurity knowledge through Google Online Training, and bring strong communication and multitasking skills to a new role in the Retail/Service sector.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Persian
Fluent
Pashto, Pushto
Fluent
Hindi
Fluent
Urdu
Fluent
Work Experience
Truck Delivery at Tim Hortons
January 1, 2024 - PresentAssists in loading/unloading the truck; Organizes storage of boxes, maintaining product levels; Oversaw routine duties from set up to clean up; Prepare beverage and food orders according to customer specifications
Team Member at Tim Hortons
December 31, 2018 - October 2, 2025Took orders both at the counter and at the drive-through window; Process cash, debit, and credit payments; Prepare beverage and food orders according to customer specifications; Train new staff
Customer Service (Job Shadow) at Subway
December 31, 2017 - October 2, 2025Assisted with taking orders
Customer Service (Volunteer) / Receptionist at YMCA
December 31, 2017 - October 2, 2025Receptionist, answering customer questions and complaints; Redirected people as needed
Mentor and Guide at Forest Heights Collegiate Institute
December 31, 2017 - October 2, 2025Helped newcomers get around the school, guided newcomers on how to blend into the new school culture
Receptionist at Reception House
December 31, 2016 - October 2, 2025Receptionist, answering customer questions; Helped people find resources
Truck Delivery at Tim Hortons
January 1, 2024 - PresentAssists in loading/unloading the truck; Organizes storage of boxes, maintaining product levels; Oversaw routine duties from set up to clean up; Prepare beverage and food orders according to customer specifications
Team Member at Tim Hortons
January 1, 2018 - October 2, 2025Took orders both at the counter and at the drive-through window; Process cash, debit, and credit payments; Prepare beverage and food orders according to customer specifications; Train new staff
Customer Service (Job Shadow) at Subway
January 1, 2017 - October 2, 2025Assisted with taking orders
Customer Service (Volunteer) at YMCA
January 1, 2017 - October 2, 2025Receptionist, answering customer questions and complaints; Redirected people as needed
Receptionist at Reception House
January 1, 2016 - October 2, 2025Receptionist, answering customer questions; Helped people find resources
Mentor and Guide at Forest Heights Collegiate Institute
January 1, 2017 - October 2, 2025Helped newcomers get around the school, Guided newcomers on how to blend into the new school culture
Truck Delivery at Tim Hortons
January 1, 2024 - PresentAssists in loading/unloading the truck; Organizes storage of boxes, maintaining product levels; Oversaw routine duties from set up to clean up; Prepare beverage and food orders according to customer specifications
Team Member at Tim Hortons
December 31, 2018 - October 2, 2025Took orders at the counter and drive-through window; Processed cash, debit, and credit payments; Prepared beverage and food orders according to customer specifications; Trained new staff
Customer Service (Job Shadow) at Subway
December 31, 2017 - October 2, 2025Assisted with taking orders
Receptionist (Volunteer) at YMCA
December 31, 2017 - October 2, 2025Receptionist, answering customer questions and complaints; Redirected people as needed
Mentor and Guide at Forest Heights Collegiate Institute
December 31, 2017 - October 2, 2025Helped newcomers get around the school; Guided newcomers on how to blend into the new school culture
Receptionist at Reception House
December 31, 2016 - October 2, 2025Receptionist, answering customer questions; Helped people find resources
Truck Delivery at Tim Hortons
January 1, 2024 - PresentAssists in loading/unloading the truck; organizes storage of boxes, maintains product levels; oversaw routine duties from set up to clean up; prepares beverage and food orders according to customer specifications.
Team Member at Tim Hortons
January 1, 2018 - October 2, 2025Took orders both at the counter and at the drive-through window; processed cash, debit, and credit payments; prepared beverage and food orders according to customer specifications; trained new staff.
Customer Service (Job Shadow) at Subway
January 1, 2017 - October 2, 2025Assisted with taking orders.
Volunteer - Customer Service at YMCA
January 1, 2017 - October 2, 2025Receptionist; answered customer questions and complaints; redirected people as needed.
Receptionist at Reception House
January 1, 2016 - October 2, 2025Receptionist, answering customer questions; helped people find resources; redirected people as needed.
Mentor and Guide at Forest Heights Collegiate Institute
January 1, 2017 - October 2, 2025Helped newcomers get around the school; guided newcomers on how to blend into the new school culture.
Education
Grade 12 at St Louis Adult Training School, Kitchener, ON
January 1, 2023 - October 2, 2025Foundation of Cyber Security at Google Online Training
January 1, 2023 - October 2, 2025Manage Security Risks at Google Online Training
January 1, 2023 - October 2, 2025Network Security at Google Online Training
January 1, 2023 - October 2, 2025Linux and SQL at Google Online Training
January 1, 2023 - October 2, 2025Assets, Threats and Vulnerabilities at Google Online Training
January 1, 2023 - October 2, 2025Grade 12 at St Louis Adult Training School, Kitchener, ON
January 1, 2023 - January 1, 2023Foundation of Cyber Security at Google Online Training
January 1, 2023 - January 1, 2023Manage Security Risks at Google Online Training
January 1, 2023 - January 1, 2023Network Security at Google Online Training
January 1, 2023 - January 1, 2023Linux and SQL at Google Online Training
January 1, 2023 - January 1, 2023Assets, Threats and Vulnerabilities at Google Online Training
January 1, 2023 - January 1, 2023Grade 12 at St Louis Adult Training School
January 11, 2030 - January 1, 2023Foundation of Cyber Security at Google Online Training
January 1, 2023 - October 2, 2025Manage Security Risks at Google Online Training
January 1, 2023 - October 2, 2025Network Security at Google Online Training
January 1, 2023 - October 2, 2025Linux and SQL at Google Online Training
January 1, 2023 - October 2, 2025Assets, Threats and Vulnerabilities at Google Online Training
January 1, 2023 - October 2, 2025Grade 12 at St Louis Adult Training School
January 11, 2030 - January 1, 2023Foundation of Cyber Security at Google Online Training
January 1, 2023 - January 1, 2023Manage Security Risks at Google Online Training
January 1, 2023 - January 1, 2023Network Security at Google Online Training
January 1, 2023 - January 1, 2023Linux and SQL at Google Online Training
January 1, 2023 - January 1, 2023Assets, Threats and Vulnerabilities at Google Online Training
January 1, 2023 - January 1, 2023Qualifications
Grade 12
January 1, 2023 - October 2, 2025Foundation of Cyber Security
January 1, 2023 - October 2, 2025Manage Security Risks
January 1, 2023 - October 2, 2025Network Security
January 1, 2023 - October 2, 2025Linux and SQL
January 1, 2023 - October 2, 2025Assets, Threats and Vulnerabilities
January 1, 2023 - October 2, 2025Foundation of Cyber Security (Google Online Training)
January 1, 2023 - October 2, 2025Manage Security Risks (Google Online Training)
January 1, 2023 - October 2, 2025Network Security (Google Online Training)
January 1, 2023 - October 2, 2025Linux and SQL (Google Online Training)
January 1, 2023 - October 2, 2025Assets, Threats and Vulnerabilities (Google Online Training)
January 1, 2023 - October 2, 2025Foundation of Cyber Security
January 1, 2023 - October 2, 2025Manage Security Risks
January 1, 2023 - October 2, 2025Network Security
January 1, 2023 - October 2, 2025Linux and SQL
January 1, 2023 - October 2, 2025Assets, Threats and Vulnerabilities
January 1, 2023 - October 2, 2025Foundation of Cyber Security
January 1, 2023 - January 1, 2023Manage Security Risks
January 1, 2023 - January 1, 2023Network Security
January 1, 2023 - January 1, 2023Linux and SQL
January 1, 2023 - January 1, 2023Assets, Threats and Vulnerabilities
January 1, 2023 - January 1, 2023Industry Experience
Retail, Education, Professional Services, Media & Entertainment, Consumer Goods, Other, Non-Profit Organization, Travel & Hospitality
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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