Available to hire
I am a recent MBA graduate with Distinction in Data Analytics from the University of Hertfordshire, with hands-on experience in AI evaluation and chatbot development. I am actively seeking opportunities in AI, data analytics, and digital innovation, where I can apply data-driven insights to build impactful solutions.
Based in London, UK, I have the right to work in the UK and have collaborated with global teams across fintech and tech. I enjoy turning complex datasets into user-friendly products, mentoring others, and delivering high-quality, scalable AI solutions.
Skills
Language
English
Fluent
Hindi
Intermediate
Marathi (Marāṭhī)
Beginner
Work Experience
Remote AI Writing Evaluator at Outlier.ai
June 1, 2024 - PresentEvaluated and ranked 3,000+ AI-generated responses, enhancing model performance and accuracy. Promoted to Senior Reviewer for delivering high-quality, fact-checked content with 100% accuracy. Created and optimized 1,500+ prompts and responses, improving AI-generated content relevance by 88%. Assessed factuality, coherence, and fluency of AI outputs across multiple projects, strengthening user experience. Provided data-driven insights that contributed to refining AI models used by millions of global users.
Student Ambassador at University of Hertfordshire
August 31, 2023 - October 3, 2025Led 20+ campus tours and delivered 10+ workshops and seminars, engaging 300+ prospective students and increasing awareness of academic and career opportunities by 40%. Represented the university at 15+ outreach events and assisted in 5+ open days, delivering presentations to hundreds of attendees and strengthening student recruitment efforts. Played a key role in Clearing Day, handling 70+ inquiries and facilitating 50+ successful course applications, contributing to increased enrolment rates.
Chatbot Developer at LTIMindtree
August 31, 2022 - October 3, 2025Developed and maintained an AI-powered chatbot using Kore.ai for CitiBank (USA), supporting over 500+ customers daily. Led the end-to-end chatbot development lifecycle, from requirements gathering to implementation, ensuring alignment with cross-functional stakeholder needs. Engineered and deployed 10+ new chatbot use cases, significantly enhancing automation and self-service capabilities for banking operations. Trained the chatbot with 450+ NLP-optimised phrases, improving response accuracy to 85% and enhancing customer satisfaction. Reduced customer query resolution time from hours to under 5 minutes. Managed MongoDB database access, ensuring secure user authentication and authorisation for chatbot interactions. Provided training sessions for 5+ new team members and created technical documentation to drive stakeholder adoption.
Education
MBA in Data Analytics at University of Hertfordshire
January 1, 2022 - December 31, 2023Bachelor of Computer Engineering at St. Francis Institute of Technology
January 1, 2015 - December 31, 2019Qualifications
Microsoft 70-480 (HTML5, JavaScript, CSS3)
January 11, 2030 - October 3, 2025Google Data Analytics Professional Certification
January 11, 2030 - October 3, 2025Fundamentals of Agile Project Management (PMI)
January 11, 2030 - October 3, 2025Microsoft Office Specialist (Word 2013)
January 11, 2030 - October 3, 2025Industry Experience
Software & Internet, Education, Financial Services, Professional Services, Media & Entertainment
Skills
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