Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Software Engineer Intern at First West Credit Union
August 1, 2024 - October 3, 2025Developed internal tools using Python to automate IT support tasks. Resolved 250+ technical support tickets for 200+ employees. Collaborated with security teams to implement system updates and patches. Worked with cross-functional teams, including developers, cybersecurity technicians, and product managers.
Tech Support at True Health
December 31, 2022 - October 3, 2025Managed clinic database of 1000+ patient records. Maintained and updated clinic software systems. Provided technical support for clinic staff and applications.
Founding Developer at Upscale
June 1, 2024 - PresentFounded and run a growing tech business delivering websites, apps, and AI solutions. Develop full-stack products using modern web and machine learning tools. Manage all client projects, communications, and end-to-end delivery.
Software Engineer Intern at First West Credit Union
August 1, 2024 - October 3, 2025Built scalable deployment pipelines using batch scripts or PowerShell for hardware configurations. Managed IT asset lifecycle including inventory, deployments, and security via ServiceNow. Resolved 500+ help desk tickets for hardware, software, and network support issues via ServiceNow. Provided real-time technical support for employees via helpdesk line. Led implementation of new security protocols and system updates across organization.
Education
Bachelor of Science at University of British Columbia
September 1, 2024 - April 1, 2026Diploma in Computer Science at Douglas College
January 1, 2022 - April 1, 2024Bachelor of Science at University of British Columbia
September 1, 2024 - December 1, 2026Diploma in Computer Science at Douglas College
January 1, 2022 - April 1, 2022Qualifications
Industry Experience
Computers & Electronics, Financial Services, Software & Internet, Professional Services, Gaming
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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