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Hi, I’m Sahil Chouhan, a dynamic E-commerce Specialist and Senior Support Leader based in Indore, India. I’ve spent 3+ years powering seller success across Amazon, Flipkart, JioMart, and Meesho, handling seller support, ads management, and brand/store growth. I’m proficient with the Hector tool, internal ads optimization, and managing client escalations at leadership levels. I also lead teams and contribute to business development, always aiming for measurable growth. I excel at turning data into action using advanced Excel and Google Sheets to drive decisions, streamline operations, and boost seller performance. I’m comfortable handling complex escalations (including CEO-level cases), collaborating across functions to refine offerings, and delivering insights that maximize ROI for brands and sellers.…Hi, I’m Sahil Chouhan, a dynamic E-commerce Specialist and Senior Support Leader based in Indore, India. I’ve spent 3+ years powering seller success across Amazon, Flipkart, JioMart, and Meesho, handling seller support, ads management, and brand/store growth. I’m proficient with the Hector tool, internal ads optimization, and managing client escalations at leadership levels. I also lead teams and contribute to business development, always aiming for measurable growth. I excel at turning data into action using advanced Excel and Google Sheets to drive decisions, streamline operations, and boost seller performance. I’m comfortable handling complex escalations (including CEO-level cases), collaborating across functions to refine offerings, and delivering insights that maximize ROI for brands and sellers.

Sahil Chouhan

eCommerce Developer, Growth Marketer, Brand Strategist, +6

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Hi, I’m Sahil Chouhan, a dynamic E-commerce Specialist and Senior Support Leader based in Indore, India. I’ve spent 3+ years powering seller success across Amazon, Flipkart, JioMart, and Meesho, handling seller support, ads management, and brand/store growth. I’m proficient with the Hector tool, internal ads optimization, and managing client escalations at leadership levels. I also lead teams and contribute to business development, always aiming for measurable growth. I excel at turning data into action using advanced Excel and Google Sheets to drive decisions, streamline operations, and boost seller performance. I’m comfortable handling complex escalations (including CEO-level cases), collaborating across functions to refine offerings, and delivering insights that maximize ROI for brands and sellers.…Hi, I’m Sahil Chouhan, a dynamic E-commerce Specialist and Senior Support Leader based in Indore, India. I’ve spent 3+ years powering seller success across Amazon, Flipkart, JioMart, and Meesho, handling seller support, ads management, and brand/store growth. I’m proficient with the Hector tool, internal ads optimization, and managing client escalations at leadership levels. I also lead teams and contribute to business development, always aiming for measurable growth. I excel at turning data into action using advanced Excel and Google Sheets to drive decisions, streamline operations, and boost seller performance. I’m comfortable handling complex escalations (including CEO-level cases), collaborating across functions to refine offerings, and delivering insights that maximize ROI for brands and sellers.

Available to hire

Hi, I’m Sahil Chouhan, a dynamic E-commerce Specialist and Senior Support Leader based in Indore, India. I’ve spent 3+ years powering seller success across Amazon, Flipkart, JioMart, and Meesho, handling seller support, ads management, and brand/store growth. I’m proficient with the Hector tool, internal ads optimization, and managing client escalations at leadership levels. I also lead teams and contribute to business development, always aiming for measurable growth.

I excel at turning data into action using advanced Excel and Google Sheets to drive decisions, streamline operations, and boost seller performance. I’m comfortable handling complex escalations (including CEO-level cases), collaborating across functions to refine offerings, and delivering insights that maximize ROI for brands and sellers.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Hindi

Fluent

Work Experience

Subject Matter Expert (SME) at SS Tech Source (Amazebytes)

October 1, 2023 - Present

Acted as the primary contact for complex seller inquiries, providing expert solutions. Trained and mentored new team members to strengthen seller & customer handling skills. Analyzed seller feedback to improve product/service offerings. Took over seller growth management after TL resignation, managing high-level client escalations from Flipkart & Meesho. Promoted to handle SME escalations, ensuring closure of client and seller escalations. Supported brand growth strategies and performance enhancement initiatives.

Customer Support Executive at Conneqt Business Solutions Ltd., Indore

April 1, 2023 - October 4, 2025

Managed chat and voice blended processes, handling multiple customer queries simultaneously. Resolved refund, order, and troubleshooting queries, reducing repeat cases. Delivered detailed product support, guiding customers through resolution processes. Maintained accurate records for reporting and future improvements.

E-commerce & Ads Specialist (Amazon, Flipkart, JioMart, Meesho)

January 1, 2022 - Present

Worked with Amazon, Flipkart, JioMart, and Meesho sellers to optimize store performance. Managed Flipkart internal ads campaigns, boosting impressions and conversions. Leveraged Hector tool for ad monitoring, reporting, and optimization. Improved listings, SEO usage, and seller KPIs across platforms. Provided business growth insights and strategies to maximize ROI for sellers/brands.

Subject Matter Expert (SME) at SS Tech Source (Amazebytes)

October 1, 2023 - Present

E-commerce & Ads Specialist at SS Tech Source (Amazebytes)

January 1, 2022 - Present

Customer Support Executive at Conneqt Business Solutions Ltd.

April 1, 2023 - October 4, 2025