I’m a resourceful Virtual Assistant with a strong foundation in marketing, talent management, and customer support. Throughout my career, I’ve taken pride in my ability to juggle multiple responsibilities, ensuring that I effectively execute projects while providing exceptional client service. With experience in diverse roles, I thrive on challenges that allow me to leverage my skills and adapt to evolving industry demands. Whether working as an A&R or managing social media platforms, I consistently aim to contribute to impactful projects that resonate with audiences.…

Archie Hernandez

I’m a resourceful Virtual Assistant with a strong foundation in marketing, talent management, and customer support. Throughout my career, I’ve taken pride in my ability to juggle multiple responsibilities, ensuring that I effectively execute projects while providing exceptional client service. With experience in diverse roles, I thrive on challenges that allow me to leverage my skills and adapt to evolving industry demands. Whether working as an A&R or managing social media platforms, I consistently aim to contribute to impactful projects that resonate with audiences.…

Available to hire

I’m a resourceful Virtual Assistant with a strong foundation in marketing, talent management, and customer support. Throughout my career, I’ve taken pride in my ability to juggle multiple responsibilities, ensuring that I effectively execute projects while providing exceptional client service.

With experience in diverse roles, I thrive on challenges that allow me to leverage my skills and adapt to evolving industry demands. Whether working as an A&R or managing social media platforms, I consistently aim to contribute to impactful projects that resonate with audiences.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Social Media Manager at Friendship Village Resources (FVR)
January 1, 2025 - Present
Managed social media accounts for multiple clients, creating and scheduling engaging content. Handled administrative tasks including email management, data entry, and calendar coordination. Supported business growth by developing online marketing strategies and ensuring smooth client communication.
Marketing Support – Freelance A&R / Music Producer at Platinum Street Entertainment (PSE)
January 1, 2025 - October 5, 2025
Oversaw marketing support, creative direction, project planning, and artist branding; coordinated collaborations, studio sessions, and release strategies to ensure professional output. Managed online marketing strategies to boost visibility and fan engagement.
Customer Service Representative at Calls 2 Connects
January 1, 2019 - October 5, 2025
Delivered high-quality customer support through inbound and outbound calls for international clients. Resolved customer inquiries efficiently while maintaining high satisfaction scores. Developed strong communication and multitasking skills in a fast-paced environment.
Social Media Manager at Friendship Village Resources (FVR)
January 1, 2025 - Present
Resourceful virtual assistant with a diverse background in marketing, talent management, and customer support. Experienced in promoting multiple music artists, producing and managing projects as an A&R, and delivering top-quality service as a BPO call center agent. Skilled in social media management, content creation, client communications, and organizational support. Adaptable, detail-oriented, and committed to helping businesses grow through efficient virtual assistance.
Marketing & Social Media Manager at Platinum Street Entertainment (PSE)
December 31, 2025 - October 5, 2025
Marketing and promoting multiple music artists across social media platforms, boosting visibility and fan engagement. Oversaw creative direction, project planning, and artist branding; coordinated collaborations, studio sessions, and release strategies; ensured professional output.
Customer Service Representative at Calls 2 Connects
December 31, 2019 - October 5, 2025
Delivered high-quality customer support through inbound and outbound calls for international clients. Resolved customer inquiries efficiently while maintaining high satisfaction scores. Developed strong communication and multitasking skills in a fast-paced environment.
A&R / Music Producer at Platinum Street Entertainment (PSE)
January 1, 2025 - October 5, 2025
Marketing and promoted multiple music artists across social media platforms, boosting visibility and fan engagement. Oversaw creative direction, project planning, and artist branding to align with market trends. Coordinated collaborations, studio sessions, and release strategies to ensure professional output.
Customer Service Representative at Calls 2 Connects
January 1, 2019 - October 5, 2025
Delivered high-quality customer support through inbound and outbound calls for international clients. Resolved customer inquiries efficiently while maintaining high satisfaction scores. Developed strong communication and multi-tasking skills in a fast-paced environment.
Social Media Manager at Friendship Village Resources
January 1, 2022 - Present
In my role as Social Media Manager, I developed engaging content strategies, managed social media accounts, and facilitated community interactions to enhance brand visibility. By analyzing performance metrics, I continuously optimized campaigns, ensuring effective communication with our audience.

Education

Bachelor of Science in Business Administration, Major in Financial Management at National College of Business and Arts
January 1, 2016 - January 1, 2018
Bachelor of Science in Business Administration, Major in Financial Management at National College of Business and Arts
January 1, 2016 - January 1, 2018
Bachelor of Science in Business Administration at National College of Business and Arts
January 1, 2018 - January 1, 2022

Qualifications

Bachelor of Science in Business Administration, Major in Financial Management
January 1, 2016 - December 31, 2018

Industry Experience

Media & Entertainment, Professional Services, Education

Skills

Experience Level