Available to hire
I’m a proactive Bachelor’s student in International Business Management, based in Madrid, fluent in Spanish and English with Italian basics. I enjoy bridging cultures through clear communication and customer-focused service. I have hands-on experience in high-energy retail environments (Apple Store) and in hospitality settings, where teamwork and adaptability were essential.
I’m seeking roles that combine design, communication, and client-facing work, so I can balance my studies while gaining professional experience. I thrive on challenges, continually learning, and I love helping clients choose the right solutions.
Experience Level
Language
Spanish; Castilian
Fluent
English
Advanced
Italian
Beginner
Work Experience
Specialist at Apple Store, Madrid
January 1, 2025 - October 5, 2025Personalized customer service at the official Apple Store. Provided advice on technological products and basics; supported phone-based customer service; contributed to a fast-paced environment; achieved sales targets.
Sales Advisor at Apple Store, Madrid
August 1, 2024 - October 5, 2025In-store customer service; guided clients in selecting products to fit their needs; contributed to meeting sales targets.
Customer Service / Café Assistant at Unidad Educativa Nazaret
January 1, 2022 - October 5, 2025Handled orders, cashier duties, and customer service in English; adapted successfully to a multicultural environment.
Team Member at Okaberry Açai's
December 1, 2022 - October 5, 2025Handled orders, cashier duties, and customer service in English; supported a multicultural team in a fast-paced cafe environment.
Apple Specialist at Apple Store Madrid
January 1, 2025 - October 5, 2025Specialist role: provided advice on technological products and basic support; developed strong communication and problem-solving skills; handled phone-based customer service and provided advice on energy and telecommunications services; guided clients in selecting products tailored to their needs; achieved sales targets in a fast-paced environment.
Sales Advisor at Selectra
August 1, 2024 - October 5, 2025Provided advice on energy and telecommunications services; guided clients in selecting services; maintained customer relations and contributed to sales goals in a Madrid location.
Team Member at Okaberry Açai’s
December 1, 2022 - October 5, 2025Handled orders, cashier duties and customer service in English; adapted successfully to a multicultural environment.
Customer Service Associate at Nazaret Café (Ecuador)
January 1, 2022 - October 5, 2025Handled orders, cashier duties, and customer service in English; supported operations in a specialty cafe; adapted to a multicultural environment.
Specialist at Apple Store Madrid
January 1, 2025 - October 5, 2025Provided advice on technological products and basic support. Handled phone-based customer service and telecoms guidance. Guided clients in selecting products tailored to their needs. Achieved sales targets in a fast-paced environment. Developed strong communication and problem-solving abilities.
Sales Advisor at Apple Store Madrid
August 1, 2024 - October 5, 2025Delivered customer service, product recommendations, and support for Apple products; assisted with in-store and phone inquiries. Built rapport with customers and contributed to sales goals.
Team Member at Okaberry Açai's
December 1, 2022 - October 5, 2025Handled orders, cashier duties, and customer service in English; adapted to a multicultural environment. Supported team in daily operations and ensured a positive customer experience.
Customer Service / Cafe Assistant at Unidad Educativa Nazaret (Ecuador)
January 1, 2022 - October 5, 2025Customer service in a specialty cafe; managed orders, cashier duties, and customer service in English. Adapted to a multicultural environment and contributed to smooth daily operations.
Education
Bachelor's Degree in International Business Management at Universidad Francisco de Vitoria
September 1, 2023 - October 5, 2025English Language Course at EF Education First
April 1, 2022 - December 1, 2022Bachelor’s Degree in International Business Management at Universidad Francisco de Vitoria
September 1, 2023 - October 5, 2025EF Language Course at EF Education First
April 1, 2022 - December 1, 2022High School Diploma at Unidad Educativa Nazaret
April 1, 2020 - January 1, 2022Bachelor's Degree at Universidad Francisco de Vitoria
September 1, 2023 - October 5, 2025EF Language Course at Education First (EF)
April 1, 2022 - December 1, 2022High School Diploma at Unidad Educativa Nazaret
April 20, 2020 - January 1, 2022Qualifications
English Language Course (EF Education First)
April 1, 2022 - December 1, 2022Apple Specialist Certification
October 1, 2024 - October 5, 2025Industry Experience
Retail, Software & Internet, Education, Media & Entertainment, Professional Services, Consumer Goods
Experience Level
Hire a Actor
We have the best actor experts on Twine. Hire a actor in Madrid today.