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I’m Arpit Singh, a versatile professional blending engineering, economics, and philosophy with a hands-on approach to sales, support, and technology. I enjoy solving problems, building processes, and delivering value across IT and business operations. Currently, I’m a Technical Consultant at Advance Solutions Corp, designing and enhancing ITSM solutions on ServiceNow, while continually expanding my skills in automation, data-driven decision-making, and cross-functional collaboration. My motto is 'Do it now'—a mindset I’ve cultivated to seize opportunities, learn, and grow every day.…I’m Arpit Singh, a versatile professional blending engineering, economics, and philosophy with a hands-on approach to sales, support, and technology. I enjoy solving problems, building processes, and delivering value across IT and business operations. Currently, I’m a Technical Consultant at Advance Solutions Corp, designing and enhancing ITSM solutions on ServiceNow, while continually expanding my skills in automation, data-driven decision-making, and cross-functional collaboration. My motto is 'Do it now'—a mindset I’ve cultivated to seize opportunities, learn, and grow every day.

Arpit Singh

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I’m Arpit Singh, a versatile professional blending engineering, economics, and philosophy with a hands-on approach to sales, support, and technology. I enjoy solving problems, building processes, and delivering value across IT and business operations. Currently, I’m a Technical Consultant at Advance Solutions Corp, designing and enhancing ITSM solutions on ServiceNow, while continually expanding my skills in automation, data-driven decision-making, and cross-functional collaboration. My motto is 'Do it now'—a mindset I’ve cultivated to seize opportunities, learn, and grow every day.…I’m Arpit Singh, a versatile professional blending engineering, economics, and philosophy with a hands-on approach to sales, support, and technology. I enjoy solving problems, building processes, and delivering value across IT and business operations. Currently, I’m a Technical Consultant at Advance Solutions Corp, designing and enhancing ITSM solutions on ServiceNow, while continually expanding my skills in automation, data-driven decision-making, and cross-functional collaboration. My motto is 'Do it now'—a mindset I’ve cultivated to seize opportunities, learn, and grow every day.

Available to hire

I’m Arpit Singh, a versatile professional blending engineering, economics, and philosophy with a hands-on approach to sales, support, and technology. I enjoy solving problems, building processes, and delivering value across IT and business operations.

Currently, I’m a Technical Consultant at Advance Solutions Corp, designing and enhancing ITSM solutions on ServiceNow, while continually expanding my skills in automation, data-driven decision-making, and cross-functional collaboration. My motto is ‘Do it now’—a mindset I’ve cultivated to seize opportunities, learn, and grow every day.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

French

Advanced

English

Fluent

Work Experience

Technical Consultant at Advance Solutions Corp. (ADVANCE)

August 1, 2024 - Present

As a ServiceNow ITSM Developer, designed, customized, and enhanced ITSM processes (Incident, Problem, Change, Request, Knowledge Management) to align with business requirements. Handled tickets across Incident, Problem, and Change Management, providing end-to-end technical support, root cause analysis, and resolution of complex issues. Implemented configurations, client scripts, business rules, UI policies, and workflows to improve user experience and process efficiency. Collaborated with cross-functional teams to deliver process improvements and knowledge base updates, reducing ticket volume and improving first-call resolution, while ensuring ITIL alignment.

Technical Consultant at Advance Solutions Corp. (ADVANCE)

August 1, 2024 - Present

Deliver technical consultancy and ITSM/ServiceNow solutions; collaborate with cross-functional teams to implement and optimize IT service management processes and customer workflows.

Technical Consultant at Advance Solutions Corp. (ADVANCE)

August 1, 2024 - Present

Technical consultant focusing on designing and implementing IT solutions, ITSM processes, and ServiceNow-related initiatives to improve business operations and user experience.

ServiceNow Developer at Codify Idea

July 31, 2024 - October 5, 2025

Designing, developing, and implementing ITSM solutions and custom applications on the ServiceNow platform. Created efficient workflows, automated business processes, and enhanced system functionality, contributing to Incident, Problem, Change Management, and other ITIL processes. Proficient in JavaScript, Flow Designer, Business Rules, Client Scripts, and UI Policies. Collaborated with cross-functional teams to deliver end-to-end ITSM improvements and user-centric solutions.

ServiceNow Developer at Codify Idea

July 1, 2024 - October 5, 2025

Design, develop, and implement ServiceNow ITSM solutions; build workflows, automate business processes, and customize applications using JavaScript, Flow Designer, and UI policies.

ServiceNow Developer at Codify Idea

July 1, 2024 - October 5, 2025

ServiceNow Developer responsible for designing, developing, and implementing ITSM solutions and custom applications on the ServiceNow platform; built workflows, automations, and UI components.

CSM at Tabella s.r.o.

July 31, 2020 - October 5, 2025

Managed Marketing Qualified Leads, new customer acquisition via telephone (cold calling), and mass communications (email, research, social media). Maintained technology (gaming) end-to-end sales processes, and managed CRM pipelines. Coordinated with Project Manager and Account Manager for smooth transitions of closed deals; engaged with Marketing events to keep Tabella competitive.

CSM at Tabella s.r.o.

July 1, 2020 - October 5, 2025

Manage marketing-qualified leads and new customer acquisition; maintain CRM, coordinate with PM/AM, support marketing events to gain competitive advantage.

CSM at Tabella s.r.o.

July 1, 2020 - October 5, 2025

Customer Success Manager: manage marketing qualified leads, new customer acquisition via telephone, CRM maintenance, and coordination with Project and Account Managers for smooth transitions.

Inside Sales and Market Research at AAyuja, Inc.

August 31, 2018 - October 5, 2025

Handled inbound leads, performed opportunity qualification through cold calling and market research (LinkedIn, ZoomInfo, etc.), managed a lead from qualification to closure, and maintained CRM (Zoho, Salesforce). Coordinated with the Marketing team to source MQLs and contact databases.

Inside Sales and Market Research at AAyuja, Inc.

August 1, 2018 - October 5, 2025

Handle inbound leads, conduct market research, qualify opportunities, and maintain CRM (Zoho, Salesforce); collaborate with Marketing for MQL sourcing.

Inside Sales and Market Research at AAyuja, Inc.

August 1, 2018 - October 5, 2025

Inside Sales and Market Research: handle inbound leads, qualification of opportunities via cold calling, market research via LinkedIn/ZoomInfo, CRM management, and coordination with Marketing for MQLs.