Chrissie Kandu

Language

English
Fluent
French
Fluent
Lingala
Intermediate

Work Experience

Bartender/Server/Hospitality Assistant at Arc Recruitment Agency, HAP Recruitment, Constellation
August 1, 2022 - October 5, 2025
Gained extensive experience across high-profile hospitality settings, including football stadiums (Emirates, Tottenham Hotspur, West Ham) and music venues (Wembley Stadium, O2 Arena). Worked in bars, mastering spirit mixing, pint pouring, and smooth beverage service under pressure. Operated food kiosks, selling hot food and snacks efficiently during high-volume events. Developed strong customer service, time management, and multitasking skills while delivering a professional and high-quality service in fast-paced environments.
Sales Assistant at WHSmith
May 1, 2022 - October 5, 2025
Provided excellent customer service by greeting and assisting customers, offering advice, and completing transactions efficiently at the till. Managed stock, including receiving deliveries, replenishing shelves, and organising the stockroom to ensure smooth store operations. Maintained a clean and orderly store environment, ensuring products were presented neatly and attractively to enhance the shopping experience.
Team Member & Customer Experience Lead at Lane 7
December 1, 2023 - October 5, 2025
Delivered high-quality customer service in a fast-paced, customer-facing environment. Handled bookings, organised schedules, and managed timings of guest activities. Operated online till and booking systems, worked collaboratively to meet team targets while maintaining a friendly approach.
Sales Advisor at Warren James Jewellers
September 1, 2023 - October 5, 2025
Sold jewellery across ranges, upsold and created an in-store experience. Managed stock and tills, provided high-value customer service and built lasting relationships.
Sales Consultant at Molton Brown
June 1, 2024 - October 5, 2025
Welcomed customers and delivered personalised fragrance consultations. Supported product sampling, promotions, loyalty enrollment, and contributed to store presentation and customer experience.
Front of House, VIP Host, Receptionist at Livello Gainford Group
March 1, 2024 - October 5, 2025
Managed front-of-house desk, VIP table bookings, seating allocations, and guest experience in a luxury setting. Upsold table packages and ensured guest comfort.
Social Media Manager at Gainford Group, Allure Events
March 1, 2024 - October 5, 2025
Managed social media accounts and marketing campaigns for events at Livello and Aveika, creating engaging content, increasing online presence, and securing bookings.
Server/Waitress/Barstaff at 360 Sky Lounge
February 1, 2024 - October 5, 2025
Delivered excellent customer service in a busy hospitality environment, handled orders, beverages, and maintained service standards.
Childcare Assistant at D&F Home Day Care
January 1, 2024 - October 5, 2025
Supported the smooth daily running of a home-based childcare setting, welcoming children, assisting with activities, and maintaining diaries and schedules.
Administrative Co-ordinator at D&F Home Day Care
May 1, 2024 - Present
Organised and coordinated operations, inductions, enrolment, and communications between parents and staff; managed digital records and schedules using MS Office and Tapestry.
Full Time Nanny at Self-Employed
June 1, 2024 - Present
Provided dedicated care for a 1-year-old, planning activities, meals, and nurturing routines; maintained clear communication with parents.
Social Media Manager at Boomerang
September 1, 2024 - Present
Worked with Boomerang on behalf of major brands, most recently Curry's PC World and Subway, shaping the direction of their brand through strategic social media planning.
Nursery Nurse at Evolve Within Recruitment
August 1, 2024 - Present
Nursery nurse agency staff with paediatric first aid and safeguarding qualifications; planning age-appropriate activities and EYFS-aligned development.
Social Media Manager at Boomerang
September 1, 2024 - Present
Developed strategic social media plans for major brands, aligning content with brand goals and audience engagement. Guided content creation, trends, and promotions; advised against under-promising tactics and identified opportunities to boost interaction and growth.
Nursery Nurse at Evolve Within Recruitment
August 1, 2024 - Present
Worked as nursery nurse agency staff, leveraging paediatric first aid, safeguarding training, and childcare qualifications to support safe, nurturing environments and EYFS-aligned activities across settings.
Full Time Nanny at Self-Employed
June 1, 2024 - Present
Provided dedicated care for a 1-year-old, organized activities, prepared nutritious meals, and maintained open communication with parents to support developmental milestones.
Administrative Co-ordinator at D&F Home Day Care
May 1, 2024 - Present
Managed operations, inductions, enrolments, communications between parents and staff, and maintained records using Microsoft Office, Tapestry, and Google Workspace.
Sales Consultant at Molton Brown
June 1, 2024 - October 5, 2025
Delivered premium in-store experiences, fragrance consultations, and loyalty program enrollment; supported customer queries and maintained store presentation.
Front of House / VIP Host / Receptionist at Livello Gainford Group
March 1, 2024 - October 5, 2025
Managed front-of-house, VIP table bookings, hosted events, upsold packages, and ensured guest comfort throughout service.
Social Media Manager at Gainford Group, Allure Events
March 1, 2024 - October 5, 2025
Managed social media for Livello and Aveika, created engaging content, grew online presence, and coordinated client communications for bookings and upsells.
Server/Waitress/Barstaff at 360 Sky Lounge
February 1, 2024 - October 5, 2025
Delivered high-quality customer service in a busy hospitality setting, supporting front-of-house operations and maintaining service standards.
Childcare Assistant at D&F Home Day Care
January 1, 2024 - October 5, 2025
Supported daily operations of a home-based childcare setting, coordinating activities, handovers, and communications with parents and management.
Team Member & Customer Experience Lead at Lane 7
December 1, 2023 - October 5, 2025
Delivered high-quality customer service, managed bookings and schedules, and contributed to a positive guest experience.
Sales Advisor at Warren James Jewellers
September 1, 2023 - October 5, 2025
Assisted customers, upsold items, managed stock on the shop floor, and maintained a positive in-store experience.
Bartender / Server / Hospitality Assistant at Arc Recruitment Agency, HAP Recruitment, Constellation
August 1, 2022 - October 5, 2025
Gained extensive hospitality experience across venues, including bar service, kiosk operations, and high-volume event support.
Sales Assistant at WHSmith
May 1, 2022 - October 5, 2025
Provided customer service, managed stock, and maintained a well-organized store environment.

Education

LLB Law (Undergraduate) at University of Northumbria at Newcastle
September 1, 2022 - October 5, 2025
A-Levels (Psychology, Philosophy & Ethics, Politics) at The Charter North Dulwich
September 1, 2020 - July 1, 2022
LLB LAW (Undergraduate) at University of Northumbria At Newcastle
September 1, 2022 - October 5, 2025
A-Levels (Psychology, Philosophy & Ethics, Politics) at The Charter North Dulwich
September 1, 2020 - July 1, 2022

Qualifications

Enhanced DBS Certification
January 11, 2030 - October 5, 2025
Paediatric First Aid Certification
January 11, 2030 - October 5, 2025
Level 3 Safeguarding
January 11, 2030 - October 5, 2025
Enhanced DBS Certification
January 11, 2030 - October 5, 2025
Paediatric First Aid Certification Level 3
January 11, 2030 - October 5, 2025
Safeguarding
January 11, 2030 - October 5, 2025

Industry Experience

Education, Travel & Hospitality, Retail, Media & Entertainment, Professional Services, Healthcare