Available to hire
Hi, I am Roy Zandro C. Santos Jr., a motivated and detail-oriented student with effective communication skills and a passion for helping customers. I thrive in fast-paced environments, I am a fast learner, and I am eager to grow professionally.\n\nI have hands-on experience in hospitality roles, including front desk, barista, and F&B staff at Zanrock Microhotel and The Neighborhood Coffee. I value clear communication, teamwork, and delivering friendly, efficient service to guests and clients. I am excited to bring my positive attitude and work ethic to a new role and continue learning while contributing my best.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Front Desk Officer at Zanrock Microhotel
January 1, 2025 - October 6, 2025Welcomed and assisted guests with check-in and check-out processes; handled reservations, inquiries, and complaints professionally; managed daily reports and maintained organized front desk operations.
Barista at The Neighborhood Coffee
January 1, 2025 - October 6, 2025Prepared and served a variety of coffee drinks and beverages; maintained cleanliness and organization of the café area; provided friendly and efficient customer service to increase customer satisfaction.
Food and Beverage Staff at Zanrock Microhotel
January 1, 2025 - October 6, 2025Took food and drink orders and ensured timely delivery to customers; assisted in setting up dining areas and maintaining a clean environment; worked closely with kitchen and service teams to ensure smooth operations.
Front Desk Officer at Zanrock Microhotel
January 1, 2025 - October 6, 2025Welcomed and assisted guests with check-in and check-out processes. Handled reservations, inquiries, and complaints professionally. Managed daily reports and maintained organized front desk operations.
Barista at The Neighborhood Coffee
January 1, 2025 - October 6, 2025Prepared and served a variety of coffee drinks and beverages. Maintained cleanliness and organization of the café area. Provided friendly and efficient customer service to increase customer satisfaction.
Food and Beverage Staff at Zanrock Microhotel
January 1, 2025 - October 6, 2025Took food and drink orders and ensured timely delivery to customers. Assisted in setting up dining areas and maintaining a clean environment. Worked closely with kitchen and service teams to ensure smooth operations.
Front Desk Officer at Zanrock Microhotel
January 1, 2025 - October 6, 2025Welcomed and assisted guests with check-in and check-out processes; handled reservations, inquiries, and complaints professionally; managed daily reports and maintained organized front desk operations.
Barista at The Neighborhood Coffee
January 1, 2025 - October 6, 2025Prepared and served a variety of coffee drinks and beverages; maintained cleanliness and organization of the café area; provided friendly and efficient customer service to increase customer satisfaction.
Food and Beverage Staff at Zanrock Microhotel
January 1, 2025 - October 6, 2025Took food and drink orders and ensured timely delivery to customers; assisted in setting up dining areas and maintaining a clean environment; worked closely with kitchen and service teams to ensure smooth operations.
Front Desk Officer at Zanrock Microhotel
January 1, 2025 - October 6, 2025Welcomed and assisted guests with check-in and check-out processes. Handled reservations, inquiries, and complaints professionally. Managed daily reports and maintained organized front desk operations.
Barista at The Neighborhood Coffee
January 1, 2025 - October 6, 2025Prepared and served a variety of coffee drinks and beverages. Maintained cleanliness and organization of the café area. Provided friendly and efficient customer service to increase customer satisfaction.
Food and Beverage Staff at Zanrock Microhotel
January 1, 2025 - October 6, 2025Took food and drink orders and ensured timely delivery to customers. Assisted in setting up dining areas and maintaining a clean environment. Worked closely with kitchen and service teams to ensure smooth operations.
Front Desk Officer at Zanrock Microhotel
January 1, 2025 - October 6, 2025Welcomed and assisted guests with check-in and check-out processes; handled reservations, inquiries, and complaints professionally; managed daily reports and maintained organized front desk operations.
Barista at The Neighborhood Coffee
January 1, 2025 - October 6, 2025Prepared and served a variety of coffee drinks and beverages; maintained cleanliness and organization of the café area; provided friendly and efficient customer service to increase customer satisfaction.
Food and Beverage Staff at Zanrock Microhotel
January 1, 2025 - October 6, 2025Took food and drink orders and ensured timely delivery to customers; assisted in setting up dining areas and maintaining a clean environment; worked closely with kitchen and service teams to ensure smooth operations.
Education
Senior High School at Notre Dame of Dadiangas University
January 1, 2020 - December 31, 2022Bachelor of Science in Business Administration Major in Financial Management at Notre Dame of Dadiangas University
January 11, 2030 - October 6, 2025Senior High School at Notre Dame of Dadiangas University
January 1, 2020 - December 31, 2022Bachelor of Science in Business Administration Major in Financial Management at Notre Dame of Dadiangas University
January 11, 2030 - October 6, 2025Senior High School at Notre Dame of Dadiangas University
January 1, 2020 - January 1, 2022Bachelor of Science in Business Administration Major in Financial Management at Notre Dame of Dadiangas University
January 11, 2030 - October 6, 2025Senior High School at Notre Dame of Dadiangas University
January 1, 2020 - January 1, 2022Bachelor of Science in Business Administration Major in Financial Management at Notre Dame of Dadiangas University
January 11, 2030 - October 6, 2025Senior High School at Notre Dame of Dadiangas University
January 1, 2020 - January 1, 2022Bachelor of Science in Business Administration Major in Financial Management at Notre Dame of Dadiangas University
January 11, 2030 - October 6, 2025Qualifications
Industry Experience
Travel & Hospitality, Retail, Professional Services, Other
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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