1 Min Htet Zaw

High-level content design for Fortune 500 executives; reimagined academic-level training materials within a fresh theme to maximise clarity and visual flow; created an end-to-end product session for an intensive training program; worked closely with stakeholders to ensure content strategy and messaging resonated with the target audience.

Created and delivered a modular, self-paced curriculum through a learning management system (LMS) to support flexible learning for adult learners. Designed lesson content on topics such as A Brief History of Design and Applying Interactivity in Design, contributing to a 75% increase in course completion rates. Integrated assignments and quizzes to reinforce learning outcomes and encourage active application of design concepts. Provided online design discussion boards and portfolio critiques, supporting 15+ learners' growth in design thinking and presentation skills.

Spearheaded the redesign of HR channels, onboarding journeys, employer branding programs, and the internal HR website UI, improving accessibility and usability for 600+ employees. Conducted user research, persona development, and journey mapping, resulting in a 35% reduction in support tickets and improved digital adoption across 5 departments. Facilitated design sprints and usability testing in an Agile environment, iterating prototypes to align with employee needs and business objectives. Championed human-centered and ethical design in sensitive communications (CoC and Anti-Sexual Harassment policy), achieving over 90% employee participation in digital engagement campaigns. Developed a scalable design system and documentation with marketing and product teams, streamlining design-to-development handoff and cutting update cycles by 30%. Presented UX insights and KPIs to C-suite stakeholders, influencing decision-making and driving a 25% increase in onboarding satisfaction scores QoQ.