Carmelle Balenge

Head of Content Creation at Maisha Mingi Charity Organization

Lead all video production (podcasts, documentaries, interviews). Supervise editors and videographers. Manage post-production workflow (video editing). Record the organization's social media advertisement campaigns.

Production Assistant at Late Bloomer (Indie Short Film)

Assisted with on-set production needs (setting up food, reserving parking, moving props).

French Transcriptionist at Decree

Typed verbatim transcripts of pre-recorded audio and video legal proceedings.

Production Team Volunteer at Rogers TV

Camera operator on live televised events; Participated in a camera workshop.

Everyday Banking and Credit Card Associate at BMO Bank of Montreal

Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions. Offers advice on available digital and self-service options. Review customer profiles and engage customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Manages, loads, and reconciles cash transactions between treasury and various branch units. Probes to understand personal banking and credit card needs and integrates marketing promotions and programs into customer conversations.

Everyday Banking and Credit Card Associate at BMO Bank of Montreal

Continues to support customers with banking services, including digital and self-service options, to make banking easy and fast.

Student Information Clerk at Official Languages and Bilingualism Institute

Received course registrations; Added winter course enrollment in Microsoft Access; Replied to student emails regarding language placement tests and course enrollment.

Head of Content Creation at Maisha Mingi Charity Organization

Lead all video production (podcasts, documentaries, interviews); Supervise editors and videographers; Manage post-production workflow; Record the organization’s social media advertisement

Production Assistant at Late Bloomer (Indie Short Film)

Helped with the set's production needs (setting up food, reserving parking, moving props)

French Transcriptionist at Decree

Typing verbatim transcripts of pre-recorded audio and video legal proceedings

Production Team Volunteer at Rogers TV

Camera operator on live televised events; Participated in a camera workshop

Everyday Banking and Credit Card Associate at Bank of Montreal (BMO)

Identifies customer needs and initiates referrals; Supports banking services, including handling transactions; Advises on digital and self-service options; Reviews customer profiles; Manages cash transactions; Probes to understand customer personal banking and credit card needs and integrates marketing promotions into conversations; Organizes work information for accuracy and completeness

Everyday Banking and Credit Card Associate at Bank of Montreal (BMO)

Continuing role; handles banking inquiries and services; Provides strategic advice in conversations; Includes digital options