Hi, I'm Marc Braxton Jr, a motivated IT professional with a strong foundation in networking, troubleshooting, and end-user support. I hold the Cisco Certified Support Technician (CCST) and CompTIA A+ certifications, and I'm actively advancing my CCNA knowledge to grow into a reliable entry-level networking or support technician role. I enjoy solving technical challenges, learning continuously, and delivering practical solutions that keep users productive and secure. I thrive working independently and collaborating with clients to implement effective IT and cybersecurity hygiene.

Marc Braxton Jr

Hi, I'm Marc Braxton Jr, a motivated IT professional with a strong foundation in networking, troubleshooting, and end-user support. I hold the Cisco Certified Support Technician (CCST) and CompTIA A+ certifications, and I'm actively advancing my CCNA knowledge to grow into a reliable entry-level networking or support technician role. I enjoy solving technical challenges, learning continuously, and delivering practical solutions that keep users productive and secure. I thrive working independently and collaborating with clients to implement effective IT and cybersecurity hygiene.

Available to hire

Hi, I’m Marc Braxton Jr, a motivated IT professional with a strong foundation in networking, troubleshooting, and end-user support. I hold the Cisco Certified Support Technician (CCST) and CompTIA A+ certifications, and I’m actively advancing my CCNA knowledge to grow into a reliable entry-level networking or support technician role.

I enjoy solving technical challenges, learning continuously, and delivering practical solutions that keep users productive and secure. I thrive working independently and collaborating with clients to implement effective IT and cybersecurity hygiene.

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Language

English
Fluent

Work Experience

IT Trainee at DC Infrastructure Academy (DCIA)
November 1, 2024 - Present
Gained hands-on experience in hardware diagnostics, software installation, and networking fundamentals. Participated in training modules on IT best practices, cybersecurity basics, and troubleshooting techniques. Collaborated on group projects to configure and maintain secure networks using real-world scenarios. Developed proficiency with industry-standard tools and technologies to support IT infrastructure.
IT Trainee at DC Infrastructure Academy (DCIA)
January 1, 2024 - Present
Gained hands-on experience in hardware diagnostics, software installation, and networking fundamentals. Participated in training modules on IT best practices, cybersecurity basics, and troubleshooting techniques. Configured and maintained secure networks using real-world scenarios. Developed proficiency with industry-standard tools and technologies to support IT infrastructure.
Freelance Technical Support / Technician at Self-employed
January 1, 2023 - Present
Assisted clients with software installations, device setups, and internet connectivity. Troubleshot basic network and hardware issues for personal and small business users. Educated clients on basic cybersecurity hygiene and system maintenance. Managed scheduling, remote support, and on-site troubleshooting independently.
Violence Interrupter Community Liaison at Office of the Attorney General, Violence Interruption Program
January 1, 2023 - Present
Interacts with community members to provide guidance; conducts mediation to de-escalate conflicts; improves public safety and collaborates with community members and leaders across wards 1, 4, 5, 6, 7 and 8; maintains relationships within the community to promote safety and harmony in the Nation’s Capital.
Violence Interrupter Community Liaison at Office of the Attorney General, Violence Interruption Program
January 1, 2023 - Present
Interact with community members providing advice and guidance; Conduct mediation and de-escalate conflicts; Improve public safety and work with community members and leaders in wards 1, 4, 5, 6, 7 and 8; Maintains relationships within the community to ensure safety and harmony within the Nation's Capital.
General Laborer at Anchor Construction
December 31, 2021 - October 7, 2025
Performed concrete cutting, grouting, and other concrete work on commercial and industrial job sites; loaded and unloaded construction site supplies and materials; assisted with handling and transporting materials and equipment; maintained, utilized, and repaired entrusted equipment and tools.
General Laborer at Anchor Construction
December 31, 2021 - October 7, 2025
Performed concrete cutting, grouting, and other concrete work on various commercial and industrial job sites. Loaded and unloaded construction site supplies and materials from trucks and delivery vehicles. Successfully assist with handing and transporting materials (e.g. cement) and equipment (e.g. drills and grinders). Maintain, utilized, and repair entrusted equipment and tools, including hand tools and power tools.
General Laborer at Anchor Construction
January 1, 2021 - October 7, 2025
Performed concrete cutting, grouting, and material transport for commercial and industrial job sites. Maintained and repaired tools, including hand and power tools, to ensure project efficiency. Assisted in implementing project safety measures, adhering to OSHA guidelines.
Independent Contractor Driver at Washington, DC
January 1, 2021 - Present
Delivered freight and cargo with strict adherence to state and federal safety guidelines. Conducted routine inspections and safety checks on vehicles, ensuring compliance with CDL-A standards. Negotiated costs and fees to optimize business profitability while maintaining client satisfaction.
General Laborer at Anchor Construction
January 1, 2021 - October 7, 2025
Applied troubleshooting skills to maintain and repair tools and equipment. Adhered to strict safety and compliance protocols in fast-paced environments.
Independent Contractor Driver at Washington, DC
January 1, 2021 - Present
Maintained operational efficiency by troubleshooting and resolving software and GPS-related technical issues. Managed digital documentation and tracking systems to ensure timely deliveries.
Independent Contractor Driver at Self-Employed
January 1, 2021 - Present
Delivered freight and cargo; inspected freight, trailer, and truck to ensure safe operation; performed routine safety checks of trailer features; followed load restrictions and ensured compliance; negotiated costs and fees.
Independent Contractor Driver
January 1, 2021 - Present
Delivered freight and cargo. Inspects freight, trailer, and truck to ensures safe operation of the vehicle. Performs routine safety checks of the trailer and the trucks critical features and functions. Follows load restrictions and ensure trucks and trailers are in compliance. Negotiates costs and fees.
Freelance Visual Merchandiser at Ansari Construction
December 31, 2017 - October 7, 2025
Put together and take apart temporary structures, such as scaffolding; executed pump concrete, grout, cement, sand, or plaster; supported craft workers and was ready to learn from on-the-job training; read blueprints and designed to install traffic control devices; regularly installed sewer, water, and storm drainpipes.
Freelance Visual Merchandiser at Ansari Construction
December 31, 2017 - October 7, 2025
Successfully put together and take apart temporary structures, such as scaffolding. Execute pump concrete, grout, cement, sand, or plaster. Support craft workers and was ready to learn from on-the-job training when necessary. Actively read blueprints and design to install traffic control devices. Regularly install sewer, water, and storm drainpipes.
Freelance Construction Worker at Ansari Construction
January 1, 2017 - October 7, 2025
Assembled temporary structures such as scaffolding and installed traffic control devices. Read and interpreted blueprints to execute sewer, water, and storm drain installations. Pumped concrete and supported craft workers during critical project phases.

Education

Urban Resilience, Innovation and Instruction Trade at University of the District of Columbia
January 11, 2030 - May 1, 2017
at University of the District of Columbia
January 11, 2030 - May 1, 2017
IT Training Program at DC Infrastructure Academy (DCIA)
January 1, 2024 - October 7, 2025
Six Sigma White Belt Certification at Aveta Business Institute
January 1, 2024 - October 7, 2025
Urban Resilience, Innovation, and Instruction at University of the District of Columbia
January 1, 2017 - October 7, 2025
IT Training Program at DC Infrastructure Academy (DCIA)
November 1, 2024 - October 7, 2025
Six Sigma White Belt Certification at Aveta Business Institute
November 1, 2024 - October 7, 2025
at University of the District of Columbia
May 1, 2017 - May 1, 2017
High School Diploma at Friendship House, Washington, DC
January 11, 2030 - October 7, 2025

Qualifications

OSHA 10
January 11, 2030 - October 7, 2025
CPR/First Aid
January 11, 2030 - October 7, 2025
Certified Flagger
January 11, 2030 - October 7, 2025
Class A Commercial Driver License
January 11, 2030 - October 7, 2025
OSHA 10
January 11, 2030 - October 7, 2025
CPR/First Aid
January 11, 2030 - October 7, 2025
CDL-A Commercial Driver License
January 11, 2030 - October 7, 2025
Certified Flagger
January 11, 2030 - October 7, 2025
AWS Computer Fundamentals & Cloud Computing
January 11, 2030 - October 7, 2025
CompTIA A+ Certification
January 1, 2025 - October 7, 2025
Six Sigma White Belt Certification
January 1, 2024 - October 7, 2025
OSHA 10
January 11, 2030 - October 7, 2025
CPR/First Aid Certified
January 11, 2030 - October 7, 2025
OSHA 10
January 11, 2030 - October 7, 2025
CPR/First Aid
January 11, 2030 - October 7, 2025
Certified Flagger
January 11, 2030 - October 7, 2025
CDL-A (Commercial Driver's License)
January 11, 2030 - October 7, 2025
CCNA Coursework
January 11, 2030 - October 7, 2025
Cisco Certified Support Technician (CCST)
January 11, 2030 - October 7, 2025
CompTIA A+ Certification
January 11, 2030 - October 7, 2025

Industry Experience

Government, Transportation & Logistics, Real Estate & Construction, Professional Services, Other, Manufacturing, Computers & Electronics, Software & Internet, Education