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Hi, I'm Mohammed Alrchid, an Economics & Management graduate with hands-on experience in digital marketing, customer service, and quality analysis. I enjoy working across disciplines and delivering value to customers. I excel at market research, business analysis, and cross-functional collaboration, with a keen interest in media innovation and sports business development. I'm multilingual, adaptable, and eager to contribute to ESPN's innovation-driven partnerships and growth strategies.…Hi, I'm Mohammed Alrchid, an Economics & Management graduate with hands-on experience in digital marketing, customer service, and quality analysis. I enjoy working across disciplines and delivering value to customers. I excel at market research, business analysis, and cross-functional collaboration, with a keen interest in media innovation and sports business development. I'm multilingual, adaptable, and eager to contribute to ESPN's innovation-driven partnerships and growth strategies.

Mohammed Alrchid

Brand Strategist, Growth Marketer, Marketing Analyst, +2

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Hi, I'm Mohammed Alrchid, an Economics & Management graduate with hands-on experience in digital marketing, customer service, and quality analysis. I enjoy working across disciplines and delivering value to customers. I excel at market research, business analysis, and cross-functional collaboration, with a keen interest in media innovation and sports business development. I'm multilingual, adaptable, and eager to contribute to ESPN's innovation-driven partnerships and growth strategies.…Hi, I'm Mohammed Alrchid, an Economics & Management graduate with hands-on experience in digital marketing, customer service, and quality analysis. I enjoy working across disciplines and delivering value to customers. I excel at market research, business analysis, and cross-functional collaboration, with a keen interest in media innovation and sports business development. I'm multilingual, adaptable, and eager to contribute to ESPN's innovation-driven partnerships and growth strategies.

Available to hire

Hi, I’m Mohammed Alrchid, an Economics & Management graduate with hands-on experience in digital marketing, customer service, and quality analysis. I enjoy working across disciplines and delivering value to customers.

I excel at market research, business analysis, and cross-functional collaboration, with a keen interest in media innovation and sports business development. I’m multilingual, adaptable, and eager to contribute to ESPN’s innovation-driven partnerships and growth strategies.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Fluent

Arabic

Fluent

Work Experience

Customer Service Representative at The Home Depot

January 1, 2023 - Present

Provided customer service, analyzed inquiries, and resolved complex issues across multiple channels. Collaborated with cross-functional teams (product, finance, and support) to improve customer engagement, service quality, and issue resolution. Demonstrated ability to diagnose problems and implement customer-centric improvements.