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I am an enthusiastic and customer-focused professional with hands-on experience in sales, travel coordination, and client service. I have a proven track record of delivering excellent service to diverse clients while managing multiple tasks in fast-paced environments. I am passionate about creating positive experiences and contributing to team success through reliability, efficiency, and attention to detail. I am proficient in Amadeus, IATA, and Microsoft Office, with strong multitasking, communication, and relationship-building skills. I enjoy collaborating with teams to resolve issues promptly and ensure satisfaction, whether handling reservations, coordinating events, or supporting sales operations.…I am an enthusiastic and customer-focused professional with hands-on experience in sales, travel coordination, and client service. I have a proven track record of delivering excellent service to diverse clients while managing multiple tasks in fast-paced environments. I am passionate about creating positive experiences and contributing to team success through reliability, efficiency, and attention to detail. I am proficient in Amadeus, IATA, and Microsoft Office, with strong multitasking, communication, and relationship-building skills. I enjoy collaborating with teams to resolve issues promptly and ensure satisfaction, whether handling reservations, coordinating events, or supporting sales operations.

Houda Djabri

Actress, Presenter, Voiceover Artist, +2

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I am an enthusiastic and customer-focused professional with hands-on experience in sales, travel coordination, and client service. I have a proven track record of delivering excellent service to diverse clients while managing multiple tasks in fast-paced environments. I am passionate about creating positive experiences and contributing to team success through reliability, efficiency, and attention to detail. I am proficient in Amadeus, IATA, and Microsoft Office, with strong multitasking, communication, and relationship-building skills. I enjoy collaborating with teams to resolve issues promptly and ensure satisfaction, whether handling reservations, coordinating events, or supporting sales operations.…I am an enthusiastic and customer-focused professional with hands-on experience in sales, travel coordination, and client service. I have a proven track record of delivering excellent service to diverse clients while managing multiple tasks in fast-paced environments. I am passionate about creating positive experiences and contributing to team success through reliability, efficiency, and attention to detail. I am proficient in Amadeus, IATA, and Microsoft Office, with strong multitasking, communication, and relationship-building skills. I enjoy collaborating with teams to resolve issues promptly and ensure satisfaction, whether handling reservations, coordinating events, or supporting sales operations.

Available to hire

I am an enthusiastic and customer-focused professional with hands-on experience in sales, travel coordination, and client service. I have a proven track record of delivering excellent service to diverse clients while managing multiple tasks in fast-paced environments. I am passionate about creating positive experiences and contributing to team success through reliability, efficiency, and attention to detail.

I am proficient in Amadeus, IATA, and Microsoft Office, with strong multitasking, communication, and relationship-building skills. I enjoy collaborating with teams to resolve issues promptly and ensure satisfaction, whether handling reservations, coordinating events, or supporting sales operations.

Skills

Microsoft Office

Adobe Premiere Pro

Data Visualization

Experience Level

Microsoft Office

Expert

Adobe Premiere Pro

Expert

Data Visualization

Intermediate

Language

Arabic

Fluent

English

Fluent

French

Advanced

Work Experience

Travel Agency Customer Service & Sales Agent

June 30, 2025 - October 8, 2025

Delivered exceptional customer service to over 50 daily clients, handling ticketing, reservations, and travel itineraries with accuracy using Amadeus and IATA systems. Executed smooth check-ins and check-outs, ensuring documentation compliance with safety and travel standards. Supported daily operations by coordinating booking schedules, following up on inquiries, and resolving service-related issues promptly. Collaborated with the finance team to process payments and maintain up-to-date travel records.

Commercial Sales Assistant

March 31, 2024 - October 8, 2025

Managed high-volume phone and front-desk operations, handling 80+ daily inquiries with consistent service quality. Supported sales workflows by processing product orders, monitoring deliveries, and following up with clients to ensure timely completion. Assisted in planning and executing cultural and promotional events to boost brand visibility. Identified gaps in order tracking systems and recommended workflow improvements to enhance operational efficiency. Recognized by management for reliability, teamwork, and composure under pressure.

Reception & Customer Service Agent at Hotel Chaker Batna

September 30, 2023 - October 8, 2025

Welcomed and assisted international guests, managing check-ins, check-outs, and daily inquiries to ensure a seamless experience. Coordinated with housekeeping to maintain service standards and timely room readiness. Supported planning of events and cultural activities to enhance guest engagement and hotel reputation. Maintained inventory and booking systems with accurate records for accounting. Demonstrated strong communication, problem-solving, and multitasking skills while handling high guest volumes during peak season.

Travel Agency Customer Service & Sales Agent at Travel Agency

June 30, 2025 - October 8, 2025

Delivered exceptional customer service to over 50 daily clients, handling ticketing, reservations, and travel itineraries with full accuracy using Amadeus and IATA; performed check-ins/check-outs and ensured 100% compliance with safety and travel standards; supported daily operations by coordinating booking schedules and follow-ups; collaborated with the finance team to process payments and maintain up-to-date travel records.

Commercial Sales Assistant at Commercial Sales

March 31, 2024 - October 8, 2025

Managed high-volume phone and front-desk operations, responding to 80+ customer inquiries daily while maintaining service quality; supported sales operations—processing product orders, monitoring deliveries, and following up with clients to ensure timely completion; assisted in planning culture and promotional events to enhance brand visibility; identified gaps in order tracking systems and recommended workflow updates; recognized by management for reliability and teamwork under pressure.

Reception & Customer Service Agent at Hotel Chaker Batna

September 30, 2023 - October 8, 2025

Welcomed international guests; handled check-ins/check-outs and daily inquiries to ensure a seamless guest experience; coordinated with housekeeping and management to maintain service standards and timely room readiness; supported event and cultural activity planning to enhance guest engagement and hotel reputation; managed inventory and booking systems for accurate accounting and reporting; strengthened communication, problem-solving, and multitasking during peak season.