I am a highly experienced Senior QA/Test Analyst with over 20 years of expertise across web, mobile, and cloud-based testing environments. I excel at leading SIT, UAT, and end-to-end testing projects with precision, crafting robust test strategies, maintaining stakeholder engagement, and ensuring business-critical applications meet functional and user expectations. I am a confident communicator who bridges technical and business teams and thrive in fast-paced Agile settings. I am a proactive collaborator who works closely with developers, PMs, and business analysts to align testing efforts with business goals. I continuously expand my technical knowledge, mentor colleagues in both manual and automated testing, and strive to deliver high-quality software while refining user journeys and reducing defect rates.

Tufail Khan

I am a highly experienced Senior QA/Test Analyst with over 20 years of expertise across web, mobile, and cloud-based testing environments. I excel at leading SIT, UAT, and end-to-end testing projects with precision, crafting robust test strategies, maintaining stakeholder engagement, and ensuring business-critical applications meet functional and user expectations. I am a confident communicator who bridges technical and business teams and thrive in fast-paced Agile settings. I am a proactive collaborator who works closely with developers, PMs, and business analysts to align testing efforts with business goals. I continuously expand my technical knowledge, mentor colleagues in both manual and automated testing, and strive to deliver high-quality software while refining user journeys and reducing defect rates.

Available to hire

I am a highly experienced Senior QA/Test Analyst with over 20 years of expertise across web, mobile, and cloud-based testing environments. I excel at leading SIT, UAT, and end-to-end testing projects with precision, crafting robust test strategies, maintaining stakeholder engagement, and ensuring business-critical applications meet functional and user expectations. I am a confident communicator who bridges technical and business teams and thrive in fast-paced Agile settings.

I am a proactive collaborator who works closely with developers, PMs, and business analysts to align testing efforts with business goals. I continuously expand my technical knowledge, mentor colleagues in both manual and automated testing, and strive to deliver high-quality software while refining user journeys and reducing defect rates.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent
Urdu
Fluent
Panjabi, Punjabi
Fluent

Work Experience

Freelance Lead QA Support at Grassboots.Club
August 1, 2025 - October 9, 2025
End-to-end manual testing for an early-stage sustainability/mobile app startup; conducted exploratory, usability, and compatibility testing across iOS and Android; supported test planning, issue logging in JIRA, and sprint release readiness; defined test approach, milestones, entry & exit criteria, and prerequisites; collaborated with the founder and developers to refine user journeys and reduce defect rates.
Freelance Lead QA at Thursday Dating
November 1, 2023 - October 9, 2025
Collaborated with CTO to test and provide feedback on new feature releases; developed regression and smoke test packs; tested stories via GitLab; tracked defects through resolution; provided usability and functionality feedback to improve user experience and product quality; supported release cycles by ensuring defects were identified and addressed before launch.
Senior Test Analyst at EPSON
April 1, 2018 - Present
Provided QA testing across SAP Hybris cloud-based B2B and B2C eCommerce platforms; managed full test lifecycle including scoping, test case creation, execution, and defect tracking; negotiated sign-off of test plans with key stakeholders; ensured mobile-responsive features, third-party integrations, and site customizations across locales; worked with global Agile teams to align on sprint goals and UAT deliverables; led testing of internal business-critical applications including payments, authentication, and order workflows; expanded SAP module knowledge.
Senior Test Analyst at QAWorks
April 1, 2018 - October 9, 2025
Delivered end-to-end software testing for mobile and web platforms across clients including Start-Up Loans, Oxfam, Barclays, and BBC; led UI manual, exploratory, and compatibility testing across browsers/devices; supported automation initiatives in alignment with project needs; performed performance and security testing; mentored junior testers in automation/manual testing and scenario/script documentation.
Senior Test Engineer at Dealogic
April 1, 2009 - October 9, 2025
QA on Dealogic’s capital markets platforms; validated core functionalities enabling market trend analysis, transaction tracking, and client reporting; conducted end-to-end testing on workflow tools for deal origination, execution, and compliance; coordinated with BAs and developers to ensure timely feature delivery and data integrations; provided progress updates to senior management and established a governance framework to ensure timely testing with clear deadlines; ensured data integrity between modules using SQL and regression testing.
Senior Test Analyst at Trigold Software Solutions
August 1, 2008 - October 9, 2025
Delivered E2E testing for mortgage product sourcing and CRM applications; conducted integration and compliance testing aligned with UK regulations; developed a defect lifecycle process with SLAs; built relationships with vendors and stakeholders to resolve issues; validated data exchanges and provided post-implementation support with technical and business teams.
Lead QA Support – Sustainability Startup at Grassboots.Club
January 1, 2024 - Present
End-to-end manual testing for an early-stage mobile app; exploratory, usability, and compatibility testing across iOS and Android; test planning, issue logging (JIRA), and sprint-based release readiness reviews. Defined and documented test approach, milestones, entry & exit criteria, pre-requisites amongst other items. Collaborated closely with the founder and developers to refine user journeys and reduce defect rates.
Senior Test Analyst at EPSON
April 1, 2018 - Present
Provided comprehensive QA testing across multiple B2B and B2C eCommerce sites hosted on the SAP Hybris cloud platform. Managed full test lifecycle activities including scoping, test case creation, execution, and defect tracking. Negotiated and achieved sign-off of test plans/docs with key stakeholders. Ensured quality of mobile-responsive features, third-party integrations, and site customisations across locales. Worked with global Agile teams to align on sprint goals and UAT deliverables; led testing of internal critical applications including payment flows, user authentication, and order workflows; expanding SAP module knowledge.
Senior Test Analyst at QAWorks
April 1, 2018 - October 9, 2025
Delivered end-to-end software testing for mobile and web platforms across clients including Start-Up Loans, Oxfam, Barclays, and BBC. Led UI manual, exploratory, and compatibility testing ensuring robust performance across browsers and devices. Supported automation initiatives using C#, JavaScript, and Salesforce. Conducted performance and security testing to identify vulnerabilities and ensure data protection compliance. Collaborated with Agile delivery teams and stakeholders to align testing efforts with business goals. Mentored junior testers in automation and manual testing processes including scenario and script documentation and management.
Senior Test Engineer at Dealogic
April 1, 2009 - October 9, 2025
Performed QA on Dealogic’s flagship platforms supporting capital markets, mergers & acquisitions, and investor relations. Validated core functionalities enabling market trend analysis, transaction tracking, and client reporting. Conducted end-to-end testing on workflow tools for deal origination, execution, and compliance. Coordinated with business analysts and developers to ensure smooth delivery of new features and data integrations. Responsible for daily and weekly progress reporting to senior management, establishing governance and project wraparound to ensure testing with clear deadlines, and ensuring data integrity between modules via SQL queries and regression testing.
Senior Test Analyst at Trigold Software Solutions
August 1, 2008 - October 9, 2025
Accountable for delivering end-to-end testing on mortgage product sourcing and CRM applications. Conducted integration and compliance testing ensuring alignment with UK financial regulations. Developed and implemented a defect lifecycle process with SLAs aligned to project delivery timelines. Maintained relationships with vendors and suppliers to ensure timely resolution of issues. Collaborated with stakeholders to validate data exchanges and provided post-implementation support with technical and business teams.

Education

BSc (Hons) Information Systems – 2:1 at Thames Valley University
January 11, 2030 - October 9, 2025
BTEC Advanced IT – Distinction at West Herts College
January 11, 2030 - October 9, 2025
BSc (Hons) Information Systems at Thames Valley University
January 11, 2030 - October 9, 2025
BTEC Advanced IT at West Herts College
January 11, 2030 - October 9, 2025

Qualifications

AWS Cloud Practitioner Essentials
January 11, 2030 - October 9, 2025
Salesforce CRM Testing
January 11, 2030 - October 9, 2025
Sitecore Content Testing
January 11, 2030 - October 9, 2025
Agile, Scrum & Waterfall Methodologies
January 11, 2030 - October 9, 2025
AWS Cloud Practitioner Essentials
January 11, 2030 - October 9, 2025
Salesforce CRM Testing
January 11, 2030 - October 9, 2025
Sitecore Content Testing
January 11, 2030 - October 9, 2025
Agile, Scrum & Waterfall Methodologies
January 11, 2030 - October 9, 2025

Industry Experience

Software & Internet, Professional Services, Financial Services, Non-Profit Organization, Education, Media & Entertainment, Other