Available to hire
I am a results-driven IT professional with a strong background in technical support, server administration, cloud services, and cybersecurity. I excel at diagnosing and resolving complex issues across Windows servers, Active Directory, Azure, and network infrastructure, delivering reliable solutions within SLA. I am passionate about leveraging hands-on IT operations and security-focused solutions to improve organizational efficiency and outcomes.
My recent achievements include leading a company-wide IT migration with minimal downtime, overhauling network architecture to boost knowledge sharing, and migrating 50 users to Office 365. I enjoy collaborating across teams to implement scalable, secure technology that supports educational and organizational goals.
Experience Level
Language
English
Advanced
Work Experience
IT Technician at IGT UK
January 1, 2025 - October 9, 2025Troubleshoot complex technical issues with engineering teams; develop and implement new testing procedures to improve efficiency and accuracy; diagnose faults on gaming terminals and peripherals; repair equipment using approved parts and substitution methods; support equipment upgrades, modifications, and preventative maintenance; communicate professionally with customers, suppliers, and colleagues; interpret manuals and procedures to correctly use diagnostic tools and test rigs.
IT Technician at IGT UK
January 1, 2025 - October 9, 2025Collaborated with the engineering team to troubleshoot complex technical issues on gaming terminals and peripherals. Diagnosed faults and performed repairs/replacements using approved parts. Supported equipment upgrades, maintenance, and on-site services; provided customer-facing technical guidance. Interpreted technical procedures and operated diagnostic tools and test rigs.
IT Support Analyst (2nd) at AUXANO SOLUTION TECHNOLOGY
August 1, 2024 - October 9, 2025Installed and configured Windows Server 2022 on a virtual machine; managed Active Directory (users, groups, OUs) and security framework; performed system maintenance; provided advanced desktop, application, and network support; contributed to deployment and management of Microsoft Azure; collaborated with Cloud Administrator; managed Windows servers (2008/2012/2016); deployed security patches; performed patch management; migrated 50 users from on-prem Exchange to Office 365; implemented automated monitoring; trained new employees; supported data backup and disaster recovery; maintained asset inventories and licensing compliance.
IT Support Analyst (2nd) at Auxano Solution Technology
August 1, 2024 - October 9, 2025Installed and configured Windows Server 2022 on virtual machines; managed Active Directory, user accounts, groups, and OU structure; helped establish security controls. Maintained IT infrastructure, deployed Azure cloud resources in collaboration with Cloud Administrator; led migration of 50 users from on-prem Exchange to Office 365. Implemented automated monitoring and alerting to reduce downtime; performed patch management, backups, and disaster preparedness; trained new employees on IT policies and troubleshooting. Maintained asset inventories and licensing compliance.
Web Developer / Consultant at ASTER INTEGRATED MARKETING
December 31, 2022 - October 9, 2025Designed and maintained mobile-friendly, responsive websites; implemented SEO best practices for improved rankings. Collaborated with designers and marketing teams to plan and implement changes; advised on CMS platforms and web performance improvements. Developed digital strategies aligned with business objectives and trained clients or internal staff on site usage and maintenance.
Web Developer / Consultant at ASTER INTEGRATED MARKETING
January 1, 2022 - October 9, 2025Freelance web development: ensured mobile-friendly, responsive, and SEO-optimized websites; collaborated with designers, developers, and marketing teams; provided actionable recommendations for improvements in structure, design, speed, content, and functionality; guided clients on CMS platforms; created training and documentation; assisted in developing digital strategies aligned with business objectives.
2nd Line Support Analyst at POWEREX LIMITED
November 1, 2021 - October 9, 2025Monitored networks for security breaches and vulnerabilities; collaborated across teams to resolve escalated issues; resolved hardware and software issues on client devices and printers; maintained broadband networks and Windows servers; enhanced security policies and procedures; monitored IT security threats and implemented fixes; ensured timely remediation of IT issues; supported end users via phone, remote, and email; identified trends in incidents, problems, and requests; ensured ISO 27001 and PCI-DSS compliance.
2nd Line Support Analyst at POWEREX LIMITED
November 1, 2020 - October 9, 2025Monitored networks for security breaches and vulnerabilities; resolved client device and printer issues; maintained Windows servers and broadband networks. Improved security policies and procedures; identified and remediated IT security threats; collaborated with security engineers to implement fixes. Provided third-level support via remote/phone, ensuring SLA adherence; maintained ISO 27001 and PCI-DSS compliance. Ensured smooth IT operations and documented processes.
Website Designer / Teacher at SQUARE COLLEGE
December 31, 2018 - October 9, 2025Designed and maintained responsive websites for educational clients; implemented SEO and performance optimizations. Taught A-Level exam prep and basic web design concepts to students; created training materials and guided learners through practical projects.
Website Designer / Teacher at SQUARE COLLEGE
January 1, 2018 - October 9, 2025Designed and maintained responsive websites; implemented SEO best practices to improve search rankings; taught A-Level examination content and web design concepts to students.
Education
Master of Science in Cyber Security at Liverpool John Moores University
January 11, 2030 - January 1, 2023Bachelor of Science in Computer Science (ICT Option) at Ajayi Crowther University
January 11, 2030 - January 1, 2020Master of Science in Cyber Security at Liverpool John Moores University
January 11, 2030 - January 1, 2023Bachelor of Science Computer Science (ICT Option) at Ajayi Crowther University
January 11, 2030 - January 1, 2020Qualifications
Certified Network Security Specialist
January 11, 2030 - January 1, 2020Network Security - The Open University (OpenLearn)
January 11, 2030 - January 1, 2020Introduction to IT & Cybersecurity - Cybrary
January 11, 2030 - January 1, 2020Certified in Cybersecurity (CC) Self-Paced Training
January 11, 2030 - January 1, 2023Microsoft AZ-900
January 11, 2030 - October 9, 2025Certified Network Security Specialist
January 11, 2030 - January 1, 2020Network Security – The Open University (OpenLearn)
January 11, 2030 - January 1, 2020Introduction to IT & Cybersecurity – Cybrary
January 11, 2030 - January 1, 2020Certified in Cybersecurity (CC) Self-Paced Training – ISC2
January 11, 2030 - January 1, 2023Microsoft AZ-900
January 1, 2023 - October 9, 2025Industry Experience
Software & Internet, Professional Services, Education, Media & Entertainment, Other
Experience Level
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