Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a dedicated and multilingual customer service professional with extensive experience in hospitality and retail sectors. I have a proven ability to manage high-pressure situations, resolve customer issues efficiently, and maintain a positive client experience. I am comfortable handling both routine and creative tasks.…

Nuno Valente

Graphic Designer, Product Designer, Brand Designer, +2





I am a dedicated and multilingual customer service professional with extensive experience in hospitality and retail sectors. I have a proven ability to manage high-pressure situations, resolve customer issues efficiently, and maintain a positive client experience. I am comfortable handling both routine and creative tasks.…

Available to hire

I am a dedicated and multilingual customer service professional with extensive experience in hospitality and retail sectors.

I have a proven ability to manage high-pressure situations, resolve customer issues efficiently, and maintain a positive client experience. I am comfortable handling both routine and creative tasks.

Skills

Python

C++

Microsoft Office

Experience Level

Python

Expert

C++

Expert

Microsoft Office

Expert

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Car Sales / Import Specialist at Freelance – Portugal

January 1, 2025 - October 9, 2025

Managed the complete sales cycle, from sourcing vehicles abroad to final delivery. Prospected and qualified leads via calls, online platforms, and referrals. Scheduled client appointments, test drives, and purchase negotiations. Closed high-value deals through effective negotiation and product knowledge. Built long-term client relationships, generating repeat business and referrals.

Bar Manager / Barman at Oxalá

January 1, 2025 - October 9, 2025

Supervised bar team, scheduled shifts and delegated tasks. Trained new staff to improve efficiency and service quality. Built strong client relationships, driving loyalty and repeat sales. Oversaw cash handling, stock control, and supplier orders.

Floor Manager & Customer Service Representative at Taverna Xico & Xica

January 1, 2023 - October 9, 2025

Assisted guests with product selection, increasing upselling opportunities. Resolved customer concerns promptly, ensuring repeat business. Supported daily floor operations for smooth service delivery. Built positive client relationships in a dynamic environment.

Sales and Rental Assistant at Rentrs

January 1, 2019 - Present

Assisted customers with product selection and rental agreements. Prospected new clients and supported sales transactions. Maintained records to ensure smooth daily operations.