Available to hire
I’m Dina Waleed, a Senior Quality Assurance Engineer with nearly six years of experience focused on ensuring software quality and meeting business requirements for end-users.
I hold a Bachelor’s degree in Software Engineering from Princess Sumaya University for Technology and ISTQB certifications (Agile Tester and Certified Tester). I enjoy leading QA initiatives, designing test strategies, and collaborating across teams to deliver reliable applications.
Work Experience
Senior Quality Assurance Professional at Quality Assurance Professionals (Q-PROS)
June 1, 2021 - PresentDefined QA processes; designed and implemented QA workflows, methodologies and best practices. Created high-level test strategy aligned with project goals and business objectives. Created detailed test plans, schedules and resource allocation. Monitored execution of functional, performance, regression and user acceptance testing. Tracked and prioritized defects and ensured timely resolution. Guided and mentored QA team members. Analyzed production issues and their causes. Authored stakeholder documents, SRS, defect reports, traceability matrix, test plans, test summary reports, and mockups/prototypes.
Project Coordinator at Gulf Insurance Group (GIG)
May 1, 2021 - October 9, 2025Created and maintained documentation and tutorials. Collaborated with product teams to design and develop new features. Gathered business requirements and analyzed them to formulate effective action plans and conduct value-added communications. Participated in the digital transformation journey and worked with cross-functional teams to ensure alignment on quality objectives. Created defect reports with steps to reproduce and collaborated with software engineers to facilitate timely resolution. Conducted performance testing where applicable.
Quality Assurance Engineer at Access 2 Arabia (A2A)
August 31, 2019 - October 9, 2025Responsible for manual testing for internet banking systems across multiple banks. Monitored and updated bug reports and collaborated with QA and engineering teams to build strong knowledge of functionality and business rules. Documented software defects using bug tracking systems and reported defects to software developers.
Senior Quality Assurance Professional at Q-PROS
June 1, 2021 - PresentDefine QA processes; design and implement QA workflows, methodologies and best practices. Create high-level test strategy aligned with project goals and business objectives. Create detailed test plans, schedules and resource allocation. Monitor execution of functional, performance, regression and user acceptance testing. Track and prioritize defects and ensure they are resolved effectively. Guide and monitor QA team members. Analyze production issues and their causes. Hands-on to create stakeholder documents, SRS, defect reports, traceability matrix, test plans, test summary reports, mockups and prototypes.
Project Coordinator at Gulf Insurance Group (GIG)
May 31, 2021 - October 9, 2025Creating and maintaining documentation and tutorials. Working closely with the product team on the design and development of new features. Gather business requirements and analyze them to formulate effective action plans and conduct value-added communications. Participate effectively in digital transformation journey. Collaborate with cross-functional teams to ensure alignment on quality objectives. Create detailed defect reports, including steps to reproduce, and collaborate with software engineers to facilitate timely resolution. Conduct performance testing where applicable to evaluate system stability and responsiveness.
Quality Assurance Engineer at Access 2 Arabia (A2A)
August 31, 2019 - October 9, 2025Manual testing for internet banking systems (online banking, SMS banking and mobile banking) across local and international banks. Monitor and update bug reports, collaborate with QA and engineering teams to understand functionality and business rules. Document software defects using a bug tracking system and report defects to software developers.
Senior Quality Assurance Professional at Q-PROS
June 1, 2021 - PresentDefined QA processes; designed and implemented QA workflows, methodologies and best practices; created high-level test strategy aligned with project goals and business objectives; created detailed test plans, schedules and resource allocation; monitored execution of functional, performance, regression and user acceptance testing; tracked defects and ensured they are resolved; guided QA team members; analyzed production issues and their causes; created stakeholder documents including stakeholder charter, SRS, defect reports, traceability matrix, test plan, test summary report, and mockups/prototypes.
Project Coordinator at Gulf Insurance Group (GIG)
May 31, 2021 - October 9, 2025Creating and maintaining documentation and tutorials; working closely with product team on design and development of new features; gather business requirements and analyze them to formulate effective action plans and conduct value-added communications; participate in GIG's digital transformation journey; collaborate with cross-functional teams including software engineers, product managers to ensure alignment on quality objectives; create detailed defect reports, including steps to reproduce and collaborate with software engineers to facilitate timely resolution; conduct performance testing (where applicable) to evaluate system stability and responsiveness under various conditions.
Quality Assurance Engineer at Access 2 Arabia (A2A)
August 1, 2019 - October 9, 2025Manual testing for internet banking systems – ssbanking, ibanking, SMS banking and mobile banking in many local and international banks (Jordanian Islamic Bank, Jordan Commercial Bank, CIHAN Bank, Arab Bank, etc.); monitor and update bug reports including closure; collaborate closely with QA and engineering teams to build a strong knowledge of the functionality of certain areas and the business rules; document software defects, using a bug tracking system, and report defects to software developers using the TFS - Team Foundation Server.
Senior Quality Assurance Professional at Q-PROS
June 1, 2021 - PresentDefined QA processes, designed QA workflows and best practices, created high-level test strategies aligned with project goals, prepared detailed test plans and schedules, monitored functional, performance and regression testing, tracked defects, guided QA team members, analyzed production issues, and produced key documentation including stakeholder documents, SRS, defect reports, traceability matrices, test plans, and test summaries.
Project Coordinator at Gulf Insurance Group (GIG)
May 1, 2021 - October 9, 2025Created and maintained documentation and tutorials; worked with product teams to design and develop new features; gathered business requirements and analyzed them to formulate effective action plans; contributed to the company’s digital transformation journey; collaborated with cross-functional teams to align quality objectives; created detailed defect reports and facilitated timely resolution with software engineers; conducted performance testing where applicable.
Quality Assurance Engineer at Access 2 Arabia (A2A)
August 1, 2019 - October 9, 2025Performed manual testing for internet banking systems across multiple banks; monitored and updated bug reports, collaborated with QA and engineering teams to deepen understanding of functionality and business rules; documented defects using a bug tracking system and reported issues to software developers using TFS.
Education
Bachelor's degree in Software Engineering at Princess Sumaya University for Technology
January 11, 2030 - January 1, 2018Bachelor's degree in Software Engineering at Princess Sumaya University for Technology
January 11, 2030 - January 1, 2018Bachelor's Degree in Software Engineering at Princess Sumaya University for Technology
January 11, 2030 - January 1, 2018Bachelor’s degree in Software Engineering at Princess Sumaya University for Technology
January 11, 2030 - January 1, 2018Qualifications
ISTQB – Agile Tester (AT)
January 11, 2030 - October 9, 2025ISTQB – Certified Tester (CTFL)
January 11, 2030 - October 9, 2025Udemy course – Automation testing Selenium
January 11, 2030 - October 9, 2025ISTQB – Agile Tester (AT)
January 11, 2030 - October 9, 2025ISTQB – Certified Tester (CTFL)
January 11, 2030 - October 9, 2025Udemy course – Automation testing Selenium
January 11, 2030 - October 9, 2025ISTQB – Agile Tester (AT)
January 11, 2030 - October 9, 2025ISTQB – Certified Tester (CTFL)
January 11, 2030 - October 9, 2025Udemy course – Automation testing selenium
January 11, 2030 - October 9, 2025ISTQB Agile Tester (AT)
January 11, 2030 - October 9, 2025ISTQB Certified Tester (CTFL)
January 11, 2030 - October 9, 2025Udemy course – Automation testing Selenium
January 11, 2030 - October 9, 2025ISTQB – Agile Tester (AT)
January 11, 2030 - October 9, 2025ISTQB – Certified Tester (CTFL)
January 11, 2030 - October 9, 2025Udemy course – Automation testing selenium
January 11, 2030 - October 9, 2025Industry Experience
Software & Internet, Professional Services, Education, Financial Services, Media & Entertainment
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