Receptionist at Dade Family Counseling CMHC

Managed the company’s patient-provider system, handling more than 30 calls per hour and patient appointment check-ins. Completed patients' therapist intake prior to appointments. Coordinated transportation for patients to and from their residences to the office of their provider. Coordinated teen group meetings.

Music Programming Manager at The Roar WRPG

Managed the university radio station, training new staff over four weeks. Administered the system used to track the shows we host. Hosted the radio show: An Hour of Folk Music, Afternoon Snack. Managed the current DJs by granting station access, maintaining the studio, and updating them on policies throughout the semester.