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I am a highly motivated and hard working marketing professional currently undertaking a Multichannel Apprentice role at a dynamic marketing agency gaining hands-on experience across media buying, strategy, and client services. I demonstrate a strong understanding of digital marketing fundamentals, campaign execution, audience targeting, and client communication. I bring a solid foundation in customer service and client-facing roles from previous positions at Laya Healthcare and Abtran (Electric Ireland) where professionalism, problem-solving, and communication were key to success. I am known for a proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments. I am now focused on building a long-term career in marketing with growing skills in Canva, Cap Cut, Meta ads manager, Meta Business Suite, Google Analytics, campaign management, market research, reporting, and project management.…I am a highly motivated and hard working marketing professional currently undertaking a Multichannel Apprentice role at a dynamic marketing agency gaining hands-on experience across media buying, strategy, and client services. I demonstrate a strong understanding of digital marketing fundamentals, campaign execution, audience targeting, and client communication. I bring a solid foundation in customer service and client-facing roles from previous positions at Laya Healthcare and Abtran (Electric Ireland) where professionalism, problem-solving, and communication were key to success. I am known for a proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments. I am now focused on building a long-term career in marketing with growing skills in Canva, Cap Cut, Meta ads manager, Meta Business Suite, Google Analytics, campaign management, market research, reporting, and project management.

Jessica Caplice

Marketing Strategist, Content Creator, Brand Strategist, +2

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I am a highly motivated and hard working marketing professional currently undertaking a Multichannel Apprentice role at a dynamic marketing agency gaining hands-on experience across media buying, strategy, and client services. I demonstrate a strong understanding of digital marketing fundamentals, campaign execution, audience targeting, and client communication. I bring a solid foundation in customer service and client-facing roles from previous positions at Laya Healthcare and Abtran (Electric Ireland) where professionalism, problem-solving, and communication were key to success. I am known for a proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments. I am now focused on building a long-term career in marketing with growing skills in Canva, Cap Cut, Meta ads manager, Meta Business Suite, Google Analytics, campaign management, market research, reporting, and project management.…I am a highly motivated and hard working marketing professional currently undertaking a Multichannel Apprentice role at a dynamic marketing agency gaining hands-on experience across media buying, strategy, and client services. I demonstrate a strong understanding of digital marketing fundamentals, campaign execution, audience targeting, and client communication. I bring a solid foundation in customer service and client-facing roles from previous positions at Laya Healthcare and Abtran (Electric Ireland) where professionalism, problem-solving, and communication were key to success. I am known for a proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments. I am now focused on building a long-term career in marketing with growing skills in Canva, Cap Cut, Meta ads manager, Meta Business Suite, Google Analytics, campaign management, market research, reporting, and project management.

Available to hire

I am a highly motivated and hard working marketing professional currently undertaking a Multichannel Apprentice role at a dynamic marketing agency gaining hands-on experience across media buying, strategy, and client services. I demonstrate a strong understanding of digital marketing fundamentals, campaign execution, audience targeting, and client communication. I bring a solid foundation in customer service and client-facing roles from previous positions at Laya Healthcare and Abtran (Electric Ireland) where professionalism, problem-solving, and communication were key to success. I am known for a proactive attitude, attention to detail, and ability to work cross-functionally in fast-paced environments.

I am now focused on building a long-term career in marketing with growing skills in Canva, Cap Cut, Meta ads manager, Meta Business Suite, Google Analytics, campaign management, market research, reporting, and project management.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Multi-Channel Marketing Apprentice at IMA - Leeds

June 1, 2024 - Present

Covered three sections: Media, Strategy, and Client Services. In Media, I assisted in campaign setup across platforms including Radio, TV, and BVOD; defined audience segments and targeting strategies; supported media planning by organizing TV spot times and assisting with monthly budget splits; monitored performance and flagged underperforming ads; contributed to campaign reports with data visuals and insights for Mecca Bingo, Valliant, Wren, IPN, GRJ, and Lottoland. In Strategy, I analyzed performance data to inform future campaigns, collaborated on campaign frameworks and timelines, tracked industry trends, and helped prepare strategy decks for clients and internal teams. In Client Services, I assisted with briefs, attended meetings, tracked progress with internal teams and external media suppliers, drafted client communications, supported reporting, and helped address client concerns.

Insurance Agent at Laya Healthcare

February 29, 2024 - October 14, 2025

Evaluated potential risks to recommend appropriate policies; reviewed complex insurance documents to ensure clarity and transparency for clients; recommended suitable insurance products tailored to individual needs; managed policy renewals to maintain continuous coverage.

Call Centre Agent at ABTRAN

April 30, 2023 - October 14, 2025

Handled a high volume of inbound calls, delivering swift responses and quality service; performed administrative duties when required; provided technical support for customer issues, demonstrating problem-solving skills; safeguarded sensitive personal data and maintained confidentiality; documented all interactions for record-keeping and quality control; maintained professionalism under pressure.

Multi-Channel Marketing Apprentice at IMA

June 1, 2024 - Present

Apprenticeship across Media, Strategy, and Client Services. Responsibilities include campaign setup across platforms (booking Radio, TV, B-Vod), audience targeting, media planning support, performance monitoring, reporting, client communication, meeting support, and project management with internal designers and media suppliers.

Insurance Agent at Laya Healthcare

February 1, 2024 - October 14, 2025

Evaluated potential risks for appropriate policy recommendations; assessed complex insurance documents for clarity and transparency; recommended suitable products for individual needs; managed policy renewals to ensure continuous coverage.

Call Centre Agent at ABTRAN

April 1, 2023 - October 14, 2025

Managed high volume of inbound calls; fulfilled administrative duties; provided technical support for customer issues; handled sensitive personal data with confidentiality; documented interactions for record keeping and quality control; maintained professionalism under pressure.