Aryan Roy

Product Designer at DXC Technology

Designed wireframes and interactive prototypes in Figma and ProtoPie; improved task completion from 60% to 75% in usability testing. Created user flows and visual documentation in Miro and Lucidchart; reduced design cycle time per ticket in Jira from 6 days to 4 days. Conducted contextual inquiries and surveys with Qualtrics; CSAT increased from 3.8 to 4.4 over three months. Performed accessibility audits against WCAG 2.2 AA, fixing color contrast, keyboard navigation, and focus order to reduce navigation errors from 30% to 18% in usability tests.

Product Designer at DXC Technology

Designed wireframes and interactive prototypes in Figma and ProtoPie; usability testing improved task completion on key flows from 60% to 75%. Created user flows and visual documentation in Miro and Lucidchart; reduced design cycle time per ticket in Jira from 6 days to 4 days. Conducted contextual inquiries and surveys with Qualtrics; CSAT rose from 3.8 to 4.4 in three months. Performed accessibility audit per WCAG 2.2 AA; fixed color contrast, keyboard navigation, and focus order issues, reducing navigation errors in usability tests from 30% to 18%.

Product Designer Intern at InfoAxon Technology

Enhanced conversion rates by 15% through interactive animations and accessibility-focused design patterns. Streamlined decision-making across 5 cross-functional teams by building KPI documentation, reducing meeting times by 20%. Established a scalable design system and UI guidelines for web and mobile platforms, coordinating with developers and interns to cut iteration cycles by 35% and improve handoff efficiency. Conducted 10+ usability testing sessions with doctors and healthcare professionals, refining workflows and proposing UI enhancements that improved the usability of the doctor’s dashboard by 45%.

Product Designer Intern at InfoAxon Technology

Enhanced conversion rates by 15% through interactive animations and accessibility-focused design patterns. Streamlined decision-making across 5 cross-functional teams by building KPI documentation, reducing meeting times by 20%. Established a scalable design system and UI guidelines for web and mobile platforms, coordinating with developers and interns to cut iteration cycles by 35% and improve handoff efficiency. Conducted 10+ usability testing sessions with doctors and healthcare professionals, refining workflows and proposing UI enhancements that improved the usability of the doctor’s dashboard by 45%.

Product Designer at HDFC Bank (Contract through Idealake Tech)

Enhanced digital experience for 50M active users by leading a website revamp through ethnographic studies and user research, resulting in a harmonized information architecture (IA). Boosted engagement and navigation for 40,000+ webpages by revamping IA, employing Agile UX practices. Ensured compliance with Indian banking regulations through secondary research, developing a secure IA reducing user errors by 66%.

Product Designer at HDFC Bank (Contract through Idealake Tech)

Enhanced digital experience for 50M active users by leading a website revamp through ethnographic studies and user research, resulting in harmonized information architecture. Boosted engagement and navigation for 40,000+ webpages by revamping IA, employing Agile UX practices. Ensured compliance with Indian banking regulations through secondary research, developing a secure IA reducing user errors by 66%.

Product Designer at Reliance General Insurance

Increased operational efficiency for 42,000+ insurance agents, ensuring an 80% non-user conversion rate by designing a Lead and Quotation Management System that refined data accuracy and processes. Diagnosed pain points via user research and usability testing with agents and customers, reducing user-reported issues by 25%. Designed user-friendly interfaces for web and mobile platforms, incorporating feedback from 500+ agents to improve accessibility and reduce onboarding time by 30%. Advanced lead conversion rates by 15% through data-driven design improvements based on behavioral analytics.

Product Designer at Reliance General Insurance

Increased operational efficiency for 42,000+ agents, ensuring an 80% non-user conversion rate by designing a Lead and Quotation Management System that refined data accuracy and processes. Diagnosed pain points via user research and usability testing with agents and customers, reducing user-reported issues by 25%. Designed user-friendly interfaces for web and mobile platforms, incorporating feedback from 500+ agents to improve accessibility and reduce onboarding time by 30%. Advanced lead conversion rates by 15% through data-driven design improvements based on behavioral analytics.

UX Researcher at Max Life Insurance

Accelerated operational efficiency by 60% by refining user flows in compliance with WCAG standards. Uncovered key pain points through in-depth user interviews and usability testing with 14 insurance agents, directly informing streamlined workflows and driving data-informed product improvements.