Available to hire
I’m Alexandria Valentine Augustin, a product manager with 9+ years of experience leading AI-driven SaaS and fintech products, now focused on building decentralized, privacy-first ecosystems. I define roadmaps for blockchain-based applications that blend trading, social engagement, and tokenized incentives. I have hands-on experience with perpetual futures, spot trading, and cross-chain interoperability, and I combine data-driven decision making with strong UX intuition to ship secure, user-centric products that boost liquidity, retention, and community growth in Web3.
I thrive when collaborating with cross-functional teams—design, data science, and engineering—to turn complex problems into intuitive experiences while maintaining security and regulatory compliance.
Skills
Language
English
Fluent
Work Experience
Technical Product Manager (Freelance – ERP & SaaS Transformation) at Self-Employed / Freelance
May 1, 2025 - October 10, 2025Defined product roadmap for SocialFi-inspired trading platform, merging chat, trading, and token engagement experiences. Collaborated with blockchain developers to design cross-chain trading flows (Ethereum ↔ BSC), improving user liquidity and interoperability. Partnered with data science to build trading analytics dashboards for perpetual futures and spot markets, improving user retention by 30%. Integrated wallet-based authentication and encryption, ensuring data privacy and regulatory compliance. Designed token-based reward loops to boost user engagement and staking participation.
Data Analyst Intern at Downtown Soup Kitchen
May 1, 2025 - PresentValidated data workflows and built test automation scripts to ensure data quality in analytics pipelines. Performed API data validation and report verification as part of ETL QA.
Research Assistant - Financial Analytics at University of New Haven (Fleercor)
May 1, 2025 - October 10, 2025Conducted predictive analytics and time-series modeling to forecast operational and workforce costs. Created dashboards visualizing attrition and workforce metrics, supporting data-driven HR and budget planning. Contributed to a publication on leveraging predictive analytics for workforce planning and organizational efficiency.
Product Support Engineer at PowerSchool
July 1, 2023 - October 10, 2025Acted as product liaison between clients and engineering teams, validating new feature implementations for HR/Compliance modules. Partnered with operations and QA teams to document production-ready processes for enterprise hardware integration. Authored and validated BRDs and configuration specs, enabling consistent delivery of product updates and integrations. Led triage and root-cause analysis for system defects; reduced average issue resolution time by 30%. Supported customer onboarding and ensured system compliance with regional data regulations and privacy standards. Supported product integrations with security monitoring tools (Splunk, ServiceNow Security Ops) to ensure data integrity and compliance.
Product Coordinator at Center for Artificial Intelligence and Advanced Analytics
October 1, 2021 - October 10, 2025Coordinated analytics products sprints for AI-based digital learning tools, driving insight generation and UI optimization. Defined KPIs and user behavior metrics to guide product roadmap decisions.
Product Development Manager at ALS
April 1, 2021 - October 10, 2025Delivered analytics and performance dashboards for high-traffic platforms using data pipelines similar to exchange metrics tracking. Enhanced process automation using AI, establishing workflows adaptable to decentralized data systems. Designed functional documentation for cost management, procurement, and reporting modules. Coordinated hardware and infrastructure upgrades supporting virtualized enterprise applications. Supported continuous improvement initiatives applying Lean Six Sigma principles to reduce operational costs.
Executive at British Council
June 1, 2018 - October 10, 2025Managed compliance configuration and documentation, ensuring all systems met internal quality and policy standards. Coordinated user testing and sign-off for regional compliance tool rollouts. Implemented automated compliance reporting and audit readiness frameworks aligned with SOC2 and NIST.
Technical Product Manager (Freelance – ERP & SaaS Transformation) at Independent Contractor
May 1, 2025 - October 10, 2025Defined product roadmap for a SocialFi-inspired trading platform merging chat, trading, and token engagement experiences. Collaborated with blockchain developers to design cross-chain trading flows (Ethereum ↔ BSC), improving user liquidity and interoperability. Partnered with data science to build trading analytics dashboards for perpetual futures and spot markets, improving user retention by 30%. Integrated wallet-based authentication and encryption to ensure data privacy and regulatory compliance. Designed token-based reward loops to boost user engagement and staking participation.
Data Analyst Intern at Downtown Soup Kitchen
May 1, 2025 - PresentValidated data workflows and built test automation scripts to ensure data quality in analytics pipelines. Performed API data validation and report verification as part of ETL QA.
Research Assistant - Financial Analytics at University of New Haven (Fleercor)
May 1, 2025 - October 10, 2025Conducted predictive analytics and time-series modeling to forecast operational and workforce costs. Created dashboards visualizing attrition and workforce metrics, supporting data-driven HR and budget planning. Contributed to a publication on leveraging predictive analytics for workforce planning and organizational efficiency.
Product Support Engineer at PowerSchool
July 1, 2023 - October 10, 2025Acted as product liaison between clients and engineering teams, validating new feature implementations for HR/Compliance modules. Partnered with operations and QA to document production-ready processes for enterprise hardware integration. Authored BRDs and configuration specs enabling consistent delivery of product updates and integrations. Led triage and root-cause analysis for system defects, reducing average issue resolution time by 30%. Supported customer onboarding and ensured system compliance with regional data regulations and privacy standards. Supported product integrations with security monitoring tools to ensure data integrity and compliance.
Product Coordinator at Center for Artificial Intelligence and Advanced Analytics
October 1, 2021 - October 10, 2025Coordinated analytics product sprints for AI-based digital learning tools, driving insight generation and UI optimization. Defined KPIs and user behavior metrics to guide product roadmap decisions.
Product Development Manager at ALS
April 1, 2021 - October 10, 2025 Delivered analytics and performance dashboards for high-traffic platforms using data pipelines similar to exchange metrics tracking. Enhanced process automation using AI, establishing workflows adaptable to decentralized data systems. Designed functional documentation for cost management, procurement, and reporting modules. Coordinated hardware and infrastructure upgrades supporting virtualized enterprise applications. Supported continuous improvement initiatives applying Lean Six Sigma principles to reduce operational costs.
Executive at British Council
June 1, 2018 - October 10, 2025Managed compliance configuration and documentation, ensuring all systems met internal quality and policy standards. Coordinated user testing and sign-off for regional compliance tool rollouts. Implemented automated compliance reporting and audit readiness frameworks aligned with SOC2 and NIST.
Data Analyst Intern at Downtown Soup Kitchen
May 1, 2025 - PresentValidated data workflows and built test automation scripts to ensure data quality in analytics pipelines. Performed API data validation and report verification as part of ETL QA.
Technical Product Manager (Freelance – ERP & SaaS Transformation)
May 1, 2025 - October 10, 2025Defined product roadmap for SocialFi-inspired trading platform, merging chat, trading, and token engagement experiences. Collaborated with blockchain developers to design cross-chain trading flows (Ethereum ↔ BSC), improving user liquidity and interoperability. Partnered with data science to build trading analytics dashboards for perpetual futures and spot markets, improving user retention by 30%. Integrated wallet-based authentication and encryption, ensuring data privacy and regulatory compliance. Designed token-based reward loops to boost user engagement and staking participation.
Research Assistant - Financial Analytics at University of New Haven (Fleercor)
May 1, 2025 - October 10, 2025Conducted predictive analytics and time-series modeling to forecast operational and workforce costs. Created dashboards visualizing attrition and workforce metrics, supporting data-driven HR and budget planning. Contributed to a publication on leveraging predictive analytics for workforce planning and organizational efficiency.
Product Support Engineer at PowerSchool
July 1, 2023 - October 10, 2025Acted as product liaison between clients and engineering teams, validating new feature implementations for HR/Compliance modules. Partnered with operations and QA teams to document production-ready processes for enterprise hardware integration. Authored and validated BRDs and configuration specs, enabling consistent delivery of product updates and integrations. Led triage and root-cause analysis for system defects; reduced average issue resolution time by 30%. Supported customer onboarding and ensured system compliance with regional data regulations and privacy standards. Supported product integrations with security monitoring tools (Splunk, ServiceNow Security Ops) to ensure data integrity and compliance.
Product Coordinator at Center for Artificial Intelligence and Advanced Analytics
October 1, 2021 - October 10, 2025Coordinated analytics products sprints for AI-based digital learning tools, driving insight generation and UI optimization. Defined KPIs and user behavior metrics to guide product roadmap decisions.
Product Development Manager at ALS
April 1, 2021 - October 10, 2025Delivered analytics and performance dashboards for high-traffic platforms using data pipelines similar to exchange metrics tracking. Enhanced process automation using AI, establishing workflows adaptable to decentralized data systems. Designed functional documentation for cost management, procurement, and reporting modules. Coordinated hardware and infrastructure upgrades supporting virtualized enterprise applications. Supported continuous improvement initiatives applying Lean Six Sigma principles to reduce operational costs.
Executive at British Council
June 1, 2018 - October 10, 2025Managed compliance configuration and documentation, ensuring all systems met internal quality and policy standards. Coordinated user testing and sign-off for regional compliance tool rollouts. Implemented automated compliance reporting and audit readiness frameworks aligned with SOC2 and NIST.
Education
Master of Science, Business Statistics and Analytics at University of New Haven, CT
January 11, 2030 - May 1, 2025Bachelor of Engineering, Computer Science and Engineering at Anna University, India
January 11, 2030 - May 1, 2017Master of Science, Business Statistics and Analytics at University of New Haven
January 11, 2030 - May 1, 2025Bachelor of Engineering, Computer Science and Engineering at Anna University
January 11, 2030 - May 1, 2017Master of Science in Business Statistics and Analytics at University of New Haven
January 11, 2030 - May 1, 2025Bachelor of Engineering in Computer Science and Engineering at Anna University, India
January 11, 2030 - May 1, 2017Qualifications
Certified Scrum Product Owner® (CSPO)
January 11, 2030 - October 10, 2025Certified ScrumMaster® (CSM)
January 11, 2030 - October 10, 2025Agile Fundamentals – Coursera
January 11, 2030 - October 10, 2025Product Management – IIBA
January 11, 2030 - October 10, 2025Certified Scrum Product Owner® (CSPO)
January 11, 2030 - October 10, 2025Certified ScrumMaster® (CSM)
January 11, 2030 - October 10, 2025Agile Fundamentals – Coursera
January 11, 2030 - October 10, 2025Product Management – IIBA
January 11, 2030 - October 10, 2025Certified Scrum Product Owner (CSPO)
January 11, 2030 - October 10, 2025Certified ScrumMaster (CSM)
January 11, 2030 - October 10, 2025Agile Fundamentals – Coursera
January 11, 2030 - October 10, 2025Product Management – IIBA
January 11, 2030 - October 10, 2025Industry Experience
Software & Internet, Financial Services, Professional Services, Education, Healthcare
Skills
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