Available to hire
I am a data and GIS analyst with a solid track record in spatial querying, analytics, and building scalable dashboards. I’ve driven operational excellence at Vox Telecom through ETL pipelines, GIS analytics, and front-end dashboards using React, D3, and Deck.GL. I thrive in fast-paced environments and enjoy turning complex data into actionable insights for cross-functional teams.
Beyond the technical work, I excel at stakeholder engagement, translating data into strategic decisions, and leading initiatives that improve efficiency and innovation. I’m committed to delivering high-quality results while maintaining professionalism and confidentiality.
Skills
Experience Level
Expert
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Language
English
Fluent
Work Experience
BI GIS Developer at Vox Telecom
March 1, 2025 - October 10, 2025Led development of dashboards and GIS analytics; built a full-stack GIS analytics dashboard, including data extraction and conversion to PostGIS. Built a React-based frontend using Map-GL, Deck-GL, and D3; automated ETL pipelines with Python, SQL, and GDAL; collaborated with R&D to advance GIS impact on operations.
BI GIS Developer at Vox Telecom
March 1, 2025 - October 10, 2025Led geospatial business intelligence initiatives, designed dashboards and ETL pipelines, and collaborated with systems development and R&D to maximize GIS impact on operations. Built full-stack GIS analytics dashboards and data extraction/conversion workflows to PostGIS, and developed feature services and tiles for map visualization using open-source GIS and React-based libraries.
Sales Operations Manager - New Business at Vox Telecom
August 1, 2020 - October 10, 2025Oversee daily sales and operational processes; implement systems, controls and reporting; provide sales, admin, marketing and financial support; maintain strong stakeholder relationships and drive cross-functional collaboration.
Sales Operations Manager - New Business at Vox Telecom
August 1, 2020 - October 10, 2025Oversee daily sales operations, establishing and refining systems, processes and controls. Provide comprehensive admin, marketing and financial support; deliver dashboards, analyses and reporting; liaise with systems development and R&D to enhance GIS-enabled operational efficiency; maintain stakeholder communications and data integrity.
Product Manager - Wireless at Vox Telecom
April 1, 2018 - October 10, 2025Defined portfolio product strategy and revenue growth measures; conducted regular market and competitor analyses; managed development and internal rollout of new products; ensured accurate product data, pricing and codes; aligned product and operational strategies.
Product Manager - Wireless at Vox Telecom
April 1, 2018 - October 10, 2025Defined portfolio strategy and revenue growth measures; conducted regular market and competitor analyses; managed development and internal rollout of new products; defined product sales strategy and marketing plans; maintained product collateral and pricing accuracy; ensured product codes were accurate across systems and aligned strategic, operational and technical plans.
Administrator / Channel Data Analyst at Vox Telecom
November 1, 2015 - October 10, 2025Managed channel data administration and analytics; sourced data from multiple systems and external sources; supported partner relationships with data-driven insights and dashboards.
Administrator / Channel Data Analyst at Vox Telecom
November 1, 2015 - October 10, 2025Performed channel data administration, data sourcing from multiple systems and external sources; wrote and maintained ETL scripts; built dashboards for multiple departments; supported partner and channel data initiatives and ensured data quality.
Business Development Manager at Vox Telecom
August 1, 2015 - October 10, 2025Established and expanded relationships with channel partners; aligned partner objectives with company targets; coordinated support resources to meet performance milestones; drove profitable sales growth.
Business Development Manager at Vox Telecom
August 1, 2015 - October 10, 2025Established and expanded relationships with channel partners; represented the full product range to partners and customers; coordinated support resources to meet partner objectives; led joint partner planning, recruitment of new partners, and ensured partner agreement compliance.
Manager - Channel Service / 2IC Customer Service Manager at Vox Telecom
September 1, 2014 - October 10, 2025Oversaw franchisees and installers’ service divisions; resolved inquiries and complaints; prepared weekly updates and tips for improving first-tier customer experience; escalated issues as needed.
Manager - Channel Service / 2IC Customer Service Manager at Vox Telecom
September 1, 2014 - October 10, 2025Oversee franchises and installers service divisions; resolve inquiries and complaints by channel; address customer issues with resources to achieve timely resolutions; provide weekly updates and optimize first-tier customer experience.
Senior Franchise Service Agent / 2IC to Customer Service Manager at Vox Telecom
May 1, 2013 - October 10, 2025Managed franchise services, resolved inquiries and complaints, and supported service improvements across the franchise network.
Senior Franchise Service Agent / 2IC to Customer Service Manager at Vox Telecom
May 1, 2013 - October 10, 2025Managed franchise services and resolution of inquiries and complaints; supported service delivery and franchise operations to maintain high service standards.
Service Engineer - TLB at Vox Telecom
May 1, 2011 - October 10, 2025Resolved difficult customer-supplier situations and provided service engineering support to maintain high service levels.
Service Engineer - TLB at Vox Telecom
May 1, 2011 - October 10, 2025Resolved difficult customer-supplier situations and provided field service support, ensuring technical issues were addressed efficiently.
Education
Qualifications
Google Cloud Certified - Professional Data Engineer
January 11, 2030 - October 10, 2025Microsoft Certified Solutions Expert - Data Analytics and Management
January 11, 2030 - October 10, 2025Google Cloud Certified - Professional Data Engineer
January 11, 2030 - October 10, 2025Microsoft Certified Solutions Expert - Data Analytics and Management
January 11, 2030 - October 10, 2025Industry Experience
Telecommunications, Software & Internet, Professional Services, Media & Entertainment, Other
Skills
Experience Level
Expert
Expert
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