I am a dedicated UX Designer with extensive experience in crafting intuitive user experiences. My journey in design is driven by a passion for understanding user needs and translating them into functional design solutions. I thrive in collaborative environments where innovative ideas can flourish.

IGOR SZUPLUK

I am a dedicated UX Designer with extensive experience in crafting intuitive user experiences. My journey in design is driven by a passion for understanding user needs and translating them into functional design solutions. I thrive in collaborative environments where innovative ideas can flourish.

Available to hire

I am a dedicated UX Designer with extensive experience in crafting intuitive user experiences. My journey in design is driven by a passion for understanding user needs and translating them into functional design solutions. I thrive in collaborative environments where innovative ideas can flourish.

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Experience Level

Expert
Expert
Expert

Language

English
Fluent
Polish
Advanced

Work Experience

Lead UX Designer at AVAYA
January 1, 2025 - October 11, 2025
Redesigned enterprise CcaaS platform for thousands of contact center agents worldwide. Led workshops and user research to ensure user needs were met effectively.
Lead UX Designer at AVAYA
January 1, 2017 - Present
Worked on new product features and UX improvements for small to large enterprises. Managed design processes and collaborated with development teams.
Senior Designer at Craft Digital
January 1, 2021 - October 11, 2025
Led design projects for various clients, focusing on enhancing user experience across digital platforms. Collaborated with developers and project managers for optimal results.
Senior Designer at GrateUp
January 1, 2017 - Present
Managed design processes for mobile application interfaces, ensuring user-centered design principles were followed.
Lead UX Designer at Avaya
January 1, 2025 - October 11, 2025
Redesigned enterprise Cloud platforms for customers by understanding user journeys, improving accessibility standards, and collaborating with various stakeholders.
UX Designer at Avaya
January 1, 2017 - October 11, 2025
Focused on creating user-friendly designs, optimizing user experiences through usability testing and design workshops.
Lead UX Designer at AVAYA
January 1, 2025 - January 1, 2025
Redesigned enterprise Cloud platform used by thousands of contact center agents globally. Introduced new workflows and features that improved usability and performance, leading to increased customer satisfaction.
Senior UX Designer at Craft Digital
January 1, 2025 - January 1, 2025
Led a team of designers in delivering user-centered design solutions for various client projects. Collaborated closely with stakeholders to ensure alignment between user needs and business objectives.
UX Designer at AVAYA
January 1, 2025 - January 1, 2025
Worked on the user experience design for various software products, focusing on improving user interfaces and enhancing usability through iterative design processes.

Education

Bachelor's Degree at University of Arts London
January 1, 2010 - January 1, 2013

Qualifications

Certified UX Designer
January 1, 2015 - January 1, 2018

Industry Experience

Professional Services, Software & Internet, Telecommunications

Experience Level

Expert
Expert
Expert

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