2-paragraph first-person bio, friendly tone

Alessia Maria Coppola

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Experience Level

Expert

Language

English
Fluent

Work Experience

Senior Account Manager at Merklein Lausanne
January 1, 2022 - October 11, 2025
Working in the luxury industry, identifying new opportunities for clients to grow their business. Built trust through transparent communication, budget monitoring, and problem-solving. Supported the team to deliver on projects, addressing impediments and reviewing capacity to cover resource gaps.
eCommerce Business Analyst & Content Management Consultant at Accenture
January 1, 2020 - October 11, 2025
Managed internal resources and third parties for flawless project execution; built an RCA matrix; supported Agile ceremonies as Scrum Master; tracked client requirements via Jira; ensured deliverables with estimates.
Senior Account Manager at Merklein Lausanne
January 1, 2022 - Present
Managed client relationships in the luxury sector, identifying growth opportunities and strengthening trust through transparent communication, budget monitoring, and problem-solving. Supported ongoing and new projects, addressed impediments, and reviewed project capacity with the team.
Project Manager at Client in Tobacco Industry
January 1, 2022 - October 11, 2025
Coordinated internal resources and third parties for flawless execution of projects; built a RACI matrix; assisted during Agile ceremonies as Scrum Master; tracked client requirements via Jira, with team-provided estimates to ensure deliverables.
Accenture – eCommerce Business Analyst & Content Management Consultant at Accenture
January 1, 2020 - October 11, 2025
Worked on ecommerce business analysis and content management, coordinating internal resources for effective project delivery and supporting client needs in a fast-paced environment in Milan, Italy.

Education

Bachelor's in Tourism Economics at Alma Mater Studiorum University of Bologna
January 1, 2009 - January 1, 2012
Master’s in Marketing and Global Markets at Bocconi University Milan
January 1, 2012 - January 1, 2015
Bachelor's in Tourism Economics at Alma Mater Studiorum – University of Bologna
January 1, 2009 - January 1, 2012
Master's degree in Marketing and Global Markets at Università di Milano-Bicocca
January 1, 2012 - January 1, 2015
Makeup Artist Certification at MUD Beauty Essentials School
January 1, 2024 - January 1, 2024

Qualifications

Makeup Artist Certified
October 26, 2024 - November 20, 2025
Marketing & Social Media Certification
May 1, 2025 - May 30, 2025
Marketing & Social Media Certification
January 1, 2025 - October 11, 2025
Makeup Artist Certification
January 1, 2024 - October 11, 2025

Industry Experience

Retail, Professional Services, Software & Internet, Media & Entertainment
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