Yihang Jacob Sun

Software Developer in Test Co-op at Shift Technologies Inc

Maintained and expanded a C# test automation framework (Playwright, Selenium, WinAppDriver) to align with new features and validate browser workflows, improving detection of regression failures. Developed automated test suites for two Shift-integrated apps (Maps and Dictionary) and expanded coverage across multiple integrated apps. Modified the driver initialization method to support multi-window testing and enhanced GitHub Actions workflows to accelerate feedback loop for testers and engineers. On-boarded a new QA co-op student with a senior QA team member on using internal tools, framework, and customer experience. Led an omnibox bug validation project, providing detailed testing steps and results to the product manager while updating the test framework as needed, and mentored a new co-op student on a legacy product features project.

Junior Academic Tutor II at Math Tutor Network

Deliver 1:1 tutoring services in K–12 Math and post-secondary courses, including Calculus, Geometry, Statistics, and Linear Algebra. Coordinate with students to prepare in-person and virtual sessions; provide monthly progress feedback. Guided 19 students through personalized instructions, resulting in 100% course completion and grade improvements of 10%-30%.

IT Co-op Coordinator at Canfor Corporation

Resolved hardware, software, and network connectivity issues and fulfilled service requests promptly to maintain productivity, translating technical solutions into user-friendly instructions and reducing downtime. Closed over 1000 IT tickets by diagnosing root causes; on-boarded new employees about basic IT knowledge; reduced data migration time by addressing month-old tickets and assembled hardware for the new payroll system. Evaluated subscribed software to identify more cost-efficient alternatives; prepared Excel reports for the VP of IT to support decision making.