I am an AWS-Certified AI Practitioner and Technical Product Manager with 8+ years in fintech and AI-powered SaaS, focused on growth, user engagement, and data-driven decision-making. I have a track record of scaling products, increasing user adoption, and reducing customer acquisition costs through targeted experiments and analytics. I thrive in cross-functional teams, translating complex data into user-centered products, and driving GTM plans and governance that scale. I enjoy turning data into actionable narratives that inform product strategy, UX optimization, and stakeholder alignment while delivering measurable business impact.

Elnaz Babakhani

I am an AWS-Certified AI Practitioner and Technical Product Manager with 8+ years in fintech and AI-powered SaaS, focused on growth, user engagement, and data-driven decision-making. I have a track record of scaling products, increasing user adoption, and reducing customer acquisition costs through targeted experiments and analytics. I thrive in cross-functional teams, translating complex data into user-centered products, and driving GTM plans and governance that scale. I enjoy turning data into actionable narratives that inform product strategy, UX optimization, and stakeholder alignment while delivering measurable business impact.

Available to hire

I am an AWS-Certified AI Practitioner and Technical Product Manager with 8+ years in fintech and AI-powered SaaS, focused on growth, user engagement, and data-driven decision-making. I have a track record of scaling products, increasing user adoption, and reducing customer acquisition costs through targeted experiments and analytics.

I thrive in cross-functional teams, translating complex data into user-centered products, and driving GTM plans and governance that scale. I enjoy turning data into actionable narratives that inform product strategy, UX optimization, and stakeholder alignment while delivering measurable business impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Product Manager at Parspendar Holdings Inc.
January 1, 2025 - October 11, 2025
Owned full product roadmap for a cross-border AI platform; improved qualified lead conversion by 20% and user engagement by 30%. Designed and launched personalization logic for CRM-based offers to boost pipeline velocity across three regions. Led strategic GTM planning and rollout of loyalty-focused features; improved NPS by 40%. Built telemetry systems for real-time funnel analysis to influence prioritization and campaign scaling decisions.
Product Manager at Parspendar Holdings Inc.
January 1, 2025 - October 11, 2025
Owned full product roadmap for cross-border AI platform, increasing qualified lead conversion by 20% and user engagement by 30%. Designed and launched personalization logic for CRM-based offers, boosting pipeline velocity and expanding programmatic reach across 3 regions. Led strategic GTM planning and rollout of loyalty-focused features with design, ops, and engineering teams; improved NPS by 40%. Built telemetry systems for real-time funnel analysis, directly influencing prioritization and campaign scaling decisions.
Technical Product Manager at Direction Service Inc.
March 1, 2023 - October 11, 2025
Scaled an AI-powered immigration SaaS platform across 18 countries, contributing to 3x user growth and a 50% reduction in churn through personalized dashboards and lead scoring tools. Integrated real-time policy compliance into the eligibility engine, accelerating expansion and increasing conversion by 25%. Owned sprint delivery, UAT coordination, and roadmap execution, boosting delivery velocity by 30% while maintaining cross-functional alignment. Partnered with legal and technical teams to develop scalable, regulation-compliant features, reducing manual review load by 40%.
Technical Product Manager at Direction Service Inc. (AI-based Startup)
March 1, 2023 - October 11, 2025
Managed the development of innovative software products in a fast-paced tech environment. Scaled an AI-powered immigration SaaS platform across 18 countries, contributing to 3x user growth and a 50% reduction in churn through personalized dashboards and lead scoring tools. Integrated real-time policy compliance into the eligibility engine, accelerating expansion and increasing conversion by 25%. Owned sprint delivery, UAT coordination, and roadmap execution boosted delivery velocity by 30% while maintaining cross-functional team alignment. Partnered with stakeholders in legal and technical domains to develop scalable, regulation-compliant features, reducing manual review load by 40%.
Scrum Master at Direction Service Inc.
February 1, 2021 - October 11, 2025
Improved team velocity by 25% through Agile rituals and backlog grooming; promoted transparency with detailed sprint tracking in Jira and Confluence. Improved cross-functional collaboration between engineering, design, and product, cutting feature delivery time by 30%.
Scrum Master at Direction Service Inc. (AI-based Startup)
February 1, 2021 - October 11, 2025
Improved team velocity by 25% through Agile rituals and backlog grooming; promoted transparency with stakeholders using detailed sprint tracking in Jira and Confluence. Improved cross-functional collaboration between engineering, design, and product, cutting feature delivery time by 30%.
Associate Product Manager at Direction Service Inc.
June 1, 2019 - October 11, 2025
Conducted competitive analysis and user research that shaped 3 high-impact features, later adopted in international releases. Coordinated engineering and UX teams for a critical MVP launch achieving 95% satisfaction in pilot testing.
Associate Product Manager at Direction Service Inc. (AI-based Startup)
June 1, 2019 - October 11, 2025
Conducted competitive analysis and user research that shaped 3 high-impact features, later adopted in international releases. Coordinated engineering and UX teams for a critical MVP launch achieved 95% satisfaction rate in pilot testing.
Product Designer at Healthy Pregnancy
September 1, 2018 - October 11, 2025
Designed and prototyped user-centric mobile interfaces resulting in a 30% increase in user engagement during beta testing. Conducted user research and usability testing with expectant stakeholders, gathering actionable insights that improved onboarding and reduced drop-off by 20%.
Product Designer at Healthy Pregnancy
September 1, 2018 - October 11, 2025
Designed and prototyped user-centric mobile interfaces resulting in a 30% increase in user engagement during beta testing. Conducted user research and usability testing sessions with expectant stakeholders (mothers and healthcare providers), gathering actionable insights that improved user onboarding flow and reduced drop-off rates by 20%.
Business Analyst at Rah Teb Sazan co.
January 1, 2018 - October 11, 2025
Analyzed market trends and customer data to identify growth opportunities, driving expansion into two new verticals and contributing to a 15% increase in the client base. Negotiated six high-value B2B partnerships, resulting in a 20% revenue boost within one fiscal year.
Business Analyst at Rah Teb Sazan co.
January 1, 2018 - October 11, 2025
Analyzed market trends and customer data to identify growth opportunities, driving expansion into two new industry verticals and contributing to a 15% increase in the client base. Negotiated and secured six high-value B2B partnership agreements by developing data-backed proposals, resulting in a 20% boost in company revenue within one fiscal year.
Sales & Marketing Executive at Aria Vala Nik co.
April 1, 2016 - October 11, 2025
Developed and executed targeted digital marketing campaigns across Google Ads, increasing qualified lead generation by 40% within three months. Implemented a CRM system to optimize sales processes, enhancing lead tracking and follow-up efficiency by 35%.
Sales & Marketing Executive at Aria Vala Nik co.
April 1, 2016 - October 11, 2025
Developed and executed targeted digital marketing campaigns across Google Ads, increasing qualified lead generation by 40% within three months. Implemented a customer relationship management (CRM) system to optimize sales processes, enhancing lead tracking and follow-up efficiency by 35%, which contributed to higher conversion rates.

Education

Master of Business Administration (MBA) at Kaiserslautern University of Technology, Germany
January 11, 2030 - October 11, 2025
Bachelor of Computer Engineering at Hamedan University of Technology, Iran
January 11, 2030 - October 11, 2025
Master of Business Administration (MBA) at Kaiserslautern University of Technology, Germany
January 11, 2030 - October 11, 2025
Bachelor of Computer Engineering at Hamedan University of Technology, Iran
January 11, 2030 - October 11, 2025

Qualifications

AWS Certified AI Practitioner
January 1, 2025 - October 11, 2025
Google Project Management
January 1, 2024 - October 11, 2025
Product-Led Growth Micro-Certification (PLGC)
January 1, 2025 - October 11, 2025
LM Engineering
January 1, 2024 - October 11, 2025
Django
January 1, 2023 - October 11, 2025
PMP
January 11, 2030 - October 11, 2025
AWS Certified AI Practitioner
January 1, 2025 - October 11, 2025
Google Project Management
January 1, 2024 - October 11, 2025
Product-Led Growth Micro-Certification (PLGC)
January 1, 2025 - October 11, 2025
LM Engineering
January 1, 2024 - October 11, 2025
Django
January 1, 2023 - October 11, 2025
PMP
January 11, 2030 - October 11, 2025

Industry Experience

Software & Internet, Financial Services, Professional Services, Other

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
See more