Tian Qin

Product Manager Intern at L'Oréal

Led the end-to-end UX design of an AI-driven search module within L’ Oréal’s global CRM platform, improving agents’ efficiency in retrieving customer data across multiple systems. Owned the full design lifecycle of the intelligent search feature, from problem discovery and user research to prototyping, usability testing, and developer handoff. Conducted workflow analysis with customer service agents across APAC to identify pain points in data retrieval, guiding the design of a context-aware search experience. Designed a multilayered AI-driven search interface that prioritizes relevance and intent prediction, reducing information lookup time by over 40 %. Collaborated with PMs and engineers to align search logic, interaction patterns, and accessibility for regional deployment in JP, TW, and HK markets.

Freelance UX/UI Designer at Omnitrack

Led the end-to-end UX design of an AI-powered mobile app that helps users efficiently track and manage personal information with transparency and trust. Directed the complete design lifecycle, from discovery research and user flow mapping to interactive prototyping and MVP launch readiness. Translated complex AI logic into human-centered visual systems, improving user comprehension and confidence in AI-generated insights. Created a flexible dual mode experience for casual and expert users, balancing simplicity with control and personalization. Developed a robust design system for cross-platform scalability, validated through iterative testing and stakeholder reviews.

Full-Stack UX Designer at Jacobs Institute at UC Berkeley

Redesigned and unified the Berkeley MDes and Jacobs Institute websites to improve navigation, content hierarchy, and usability across academic audiences. Led research, content audit, and stakeholder interviews to identify usability gaps and information architecture pain points. Built a responsive, unified design system aligned with UC Berkeley’s visual identity, improving site consistency and findability. Delivered prototypes validated through user testing, resulting in clearer navigation and smoother content discovery.

Design Engineer at Space Chaos XR Studio

Founded and led the design of an AR/VR creative studio delivering immersive experiences for museums and brands. Designed, developed, and shipped interactive AR experiences for museums and commercial clients, engaging 5,000+ visitors. Balanced creative storytelling with technical constraints, developing modular XR assets reusable across campaigns. Conducted usability testing in public spaces, refining interaction flow and spatial layout to enhance accessibility and engagement.