Hi, I'm Thaína Quesada Wagemans, a dynamic professional blending architecture, marketing, and public relations to drive growth across international markets. I hold a Bachelor's in Architecture from Universidad Latina de Costa Rica and am expanding my expertise in Marketing, Sales, and PR at Dublin Business School. My experience spans business development, client relations, and brand communication, with fluency in English, Spanish, and Dutch. I excel at creating engaging content, designing integrated marketing campaigns, and maintaining brand consistency across channels. I thrive in cross-functional teams, develop training materials, and build lasting client partnerships. My adaptable approach and analytical mindset help optimize customer satisfaction and business performance in multicultural environments.

Thaína Quesada Wagemans

Hi, I'm Thaína Quesada Wagemans, a dynamic professional blending architecture, marketing, and public relations to drive growth across international markets. I hold a Bachelor's in Architecture from Universidad Latina de Costa Rica and am expanding my expertise in Marketing, Sales, and PR at Dublin Business School. My experience spans business development, client relations, and brand communication, with fluency in English, Spanish, and Dutch. I excel at creating engaging content, designing integrated marketing campaigns, and maintaining brand consistency across channels. I thrive in cross-functional teams, develop training materials, and build lasting client partnerships. My adaptable approach and analytical mindset help optimize customer satisfaction and business performance in multicultural environments.

Available to hire

Hi, I’m Thaína Quesada Wagemans, a dynamic professional blending architecture, marketing, and public relations to drive growth across international markets. I hold a Bachelor’s in Architecture from Universidad Latina de Costa Rica and am expanding my expertise in Marketing, Sales, and PR at Dublin Business School. My experience spans business development, client relations, and brand communication, with fluency in English, Spanish, and Dutch.

I excel at creating engaging content, designing integrated marketing campaigns, and maintaining brand consistency across channels. I thrive in cross-functional teams, develop training materials, and build lasting client partnerships. My adaptable approach and analytical mindset help optimize customer satisfaction and business performance in multicultural environments.

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Language

English
Fluent
Spanish; Castilian
Fluent
Dutch
Advanced

Work Experience

Business Development Manager at Bill Gosling Outsourcing
January 1, 2025 - October 12, 2025
Created and managed engaging content for multiple brand clients across social media platforms; developed training materials and presentations; designed marketing content and campaigns to attract new clients and strengthen brand visibility; collaborated with cross-functional teams to ensure consistency and alignment with client goals.
Costumer Service Representative at Premio Experiences
January 1, 2023 - October 12, 2025
Assisted in event coordination, collaborating with team members to deliver high-quality services and memorable experiences for clients.
Costumer Service Representative at Swissport – Air France/KLM, San José
January 1, 2024 - October 12, 2025
Gained insights into costumer service protocols and operational procedures, ensuring smooth passenger experiences.
Costumer Service Representative at Amazon Customer Service
January 1, 2021 - October 12, 2025
Provided exceptional customer support, proving effective communication skills in English and Spanish to ensure customer satisfaction.
Business Development Manager at Bill Gosling Outsourcing
January 1, 2025 - October 12, 2025
Created and managed engaging content for multiple brand clients; developed training materials and presentations; designed marketing content and campaigns to attract new clients and strengthen brand visibility; collaborated with cross-functional teams to ensure consistency and alignment with client goals; as a Collections Agent Specialist, gained negotiation skills; assisted team leads by creating and organizing documents for current agents and new hires.
Customer Service Representative at Premio Experiences
January 1, 2023 - October 12, 2025
Assisted in event coordination, collaborating with team members to deliver high-quality services and memorable experiences for clients.
Customer Service Representative at Swissport – Air France/KLM, San José
January 1, 2024 - October 12, 2025
Gained insights into customer service protocols and operational procedures, ensuring smooth passenger experiences.
Customer Service Representative at Amazon Customer Service
January 1, 2021 - October 12, 2025
Provided exceptional customer support, leveraging English and Spanish to ensure customer satisfaction.

Education

Marketing, Sales, and Public Relations at Dublin Business School
January 11, 2030 - October 12, 2025
Bachelor of Architecture at Universidad Latina de Costa Rica, Heredia
January 1, 2020 - January 1, 2025
High School Diploma at Colegio Redentorista San Alfonso, Costa Rica
January 11, 2030 - January 1, 2019
Bachelor of Architecture at Universidad Latina de Costa Rica, Heredia
January 1, 2020 - January 1, 2025
Marketing, Sales, and Public Relations at Dublin Business School
January 11, 2030 - October 12, 2025
High School Diploma at Colegio Redentorista San Alfonso, Costa Rica
January 1, 2019 - January 1, 2019

Qualifications

English: C2
January 11, 2030 - October 12, 2025
Spanish: Native Proficiency
January 11, 2030 - October 12, 2025
Dutch: 80% proficiency
January 11, 2030 - October 12, 2025

Industry Experience

Media & Entertainment, Professional Services, Education, Real Estate & Construction, Software & Internet, Retail, Travel & Hospitality