Available to hire
Hi, I’m Ajay Soin, a Maple Ridge–based web developer and UX specialist with over eight years of experience designing, building, and optimizing enterprise-grade web platforms. I’ve led Adobe Experience Manager (AEM) initiatives for large, globally distributed teams, integrated content systems with SharePoint and Salesforce, and focused on secure, accessible, and high-performance experiences for thousands of users. I’m a collaborative communicator who thrives in Agile environments and enjoy turning complex requirements into clean, user-friendly interfaces while continuously improving authoring workflows for global marketing teams.
When I’m not coding or prototyping, I stay curious about design systems, accessibility, and evolving web standards. I’m driven by delivering secure, scalable solutions and ensuring a consistent brand experience across channels. I’m excited to bring my mix of development and UX design skills to new challenges and teams.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Fluent
German
Intermediate
Panjabi, Punjabi
Fluent
Work Experience
UX Designer / AEM & Salesforce Specialist at Cisco Systems Inc. (via Insight Global Canada)
February 1, 2024 - October 12, 2025Lead AEM specialist for SalesConnect, Cisco’s internal seller portal, supporting 395,000+ global users. Managed version control of thousands of digital assets to ensure accuracy, compliance, and consistent branding. Designed and implemented a content submission system for the CX Marketing team, streamlining updates in a tightly controlled, high-security environment. Built and maintained service and product pages using AEM components and authoring tools; oversaw governance, performance tuning, and security practices for AEM. Collaborated with UX designers, content authors, and stakeholders to optimize authoring workflows. Integrated AEM with SharePoint and other platforms to accelerate content delivery. Supported the transition from AEM to Salesforce Lightning in 2022–2023, preserving document control during migration. Ensured Cisco’s brand consistency across front-end sites by writing JavaScript and CSS to customize AEM templates and components.
UX Designer / AEM & Salesforce Specialist at Cisco Systems Inc. (via Insight Global Canada)
February 1, 2024 - October 12, 2025Led AEM for SalesConnect, Cisco’s internal seller community portal serving 395,000+ global users. Managed version control of thousands of collateral assets in AEM, ensuring accuracy, compliance, and consistent branding. Designed and implemented a content submission system for the CX Marketing team to streamline updates in a tightly controlled environment. Built and maintained service and product pages using AEM components, templates, and authoring tools. Oversaw governance, performance tuning, and security practices for AEM environments. Collaborated with UX designers, content authors, and stakeholders to improve workflows. Integrated AEM with SharePoint and other platforms; supported the transition from AEM to Salesforce Lightning in 2022–2023, maintaining document control in AEM during migration. Ensured Cisco brand compliance on front-end sites. Wrote JavaScript and CSS to customize AEM front-end pages for Cisco.com.
Data Analyst at Indian Railways
August 1, 2015 - October 12, 2025Analyzed data and generated reports to support operational decision-making. Automated data collection pipelines, improved data quality, and provided actionable insights to management.
Data Analyst at Indian Railways
August 1, 2015 - October 12, 2025Analyzed operational data to support decision-making; prepared reports and dashboards; collaborated with cross-functional teams.
Technical Support Specialist at Opera Solutions
October 1, 2013 - October 12, 2025Provided technical support, analyzed data, and delivered solutions to client issues. Contributed to data-driven problem solving and client satisfaction.
Technical Support Specialist at Opera Solutions
October 1, 2013 - October 12, 2025Provided technical support and data processing services; ensured quality and client satisfaction.
Project Manager at Wave Strong Inc.
November 1, 2011 - October 12, 2025Led project planning and delivery for client initiatives, coordinating cross-functional teams, managing risk, and ensuring on-time delivery.
Project Manager at Wave Strong Inc.
November 1, 2011 - October 12, 2025Led project planning and coordination; managed timelines, budgets, and stakeholder communications.
Team Lead, Service Desk at Dell (Perot Systems)
August 1, 2010 - October 12, 2025Led a service desk team, managed incident resolution workflows, and implemented process improvements to enhance customer service.
Team Lead at Dell (Perot Systems) Service Desk
August 1, 2010 - October 12, 2025Led service desk operations; supervised a team and improved incident response times.
Branch Service Rep at TD Canada Trust
August 1, 2007 - October 12, 2025Customer-facing role focused on branch operations, client service, and transactional support.
Branch Service Rep at TD Canada Trust
August 1, 2007 - October 12, 2025Customer service representative supporting branch operations and client accounts.
IT Analyst at Indian Railways
August 1, 2002 - October 12, 2025IT analysis and support for railway IT systems, contributing to maintenance and operations.
IT Analyst at Indian Railways
August 1, 2002 - October 12, 2025Provided IT support and systems analysis for railway operations.
Education
UX Design Professional Immersive at General Assembly, San Francisco
January 1, 2015 - October 12, 2025Bachelor of Business Administration (Honors) at Trent University
January 11, 2030 - January 1, 2006CCNA at Cisco
January 1, 2009 - October 12, 2025McAfee Sales Advocate GP Certifications in Web & Email Security, Data Protection, and Professional Risk and Compliance at McAfee
January 1, 2011 - October 12, 2025McAfee Technical GP Certifications in Professional Data Protection, Network Defence, Risk & Compliance, and Systems Security at McAfee
January 1, 2011 - October 12, 2025Thales nShield Certified Systems Engineer at Thales
January 1, 2011 - October 12, 2025UX Design Professional Immersive at General Assembly, San Francisco
January 1, 2015 - October 12, 2025Bachelor of Business Administration (Honors): Focus: Human-Computer Interaction at Trent University, Peterborough, Ontario
January 11, 2030 - January 1, 2006Qualifications
CCNA
January 1, 2009 - October 12, 2025McAfee Sales Advocate GP Certifications in Web & Email Security, Data Protection, and Professional Risk and Compliance
January 1, 2011 - October 12, 2025McAfee Technical GP Certifications in Professional Data Protection, Network Defence, Risk & Compliance, and Systems Security
January 1, 2011 - October 12, 2025Thales nShield Certified Systems Engineer
January 1, 2011 - October 12, 2025CCNA (Cisco Certified Network Associate)
January 1, 2009 - October 12, 2025McAfee Sales Advocate GP Certifications in Web & Email Security, Data Protection, and Professional Risk & Compliance
January 1, 2011 - October 12, 2025McAfee Technical GP Certifications in Professional Data Protection, Network Defence, Risk & Compliance, and Systems Security
January 1, 2011 - October 12, 2025Thales nShield Certified Systems Engineer
January 1, 2011 - October 12, 2025Industry Experience
Software & Internet, Professional Services, Computers & Electronics, Telecommunications, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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