I'm Kamal Ibrahim, a results-driven content and onboarding operations professional with a track record of scaling creator ecosystems across UK & Ireland and the MENAT region. I’ve led onboarding for 300+ agency accounts, built compliant processes, and improved talent quality through live auditions. I’m passionate about turning data into actionable roadmaps that fuel growth while maintaining safety and compliance. Currently, I’m leading the regional content strategy for BIG O in Amman, focusing on campaigns, event planning, and theme-driven live experiences. I thrive in cross-functional teams, balancing creative ambitions with operational discipline to deliver engaging, compliant experiences that boost engagement and ROI.

Kamal Ibrahim

I'm Kamal Ibrahim, a results-driven content and onboarding operations professional with a track record of scaling creator ecosystems across UK & Ireland and the MENAT region. I’ve led onboarding for 300+ agency accounts, built compliant processes, and improved talent quality through live auditions. I’m passionate about turning data into actionable roadmaps that fuel growth while maintaining safety and compliance. Currently, I’m leading the regional content strategy for BIG O in Amman, focusing on campaigns, event planning, and theme-driven live experiences. I thrive in cross-functional teams, balancing creative ambitions with operational discipline to deliver engaging, compliant experiences that boost engagement and ROI.

Available to hire

I’m Kamal Ibrahim, a results-driven content and onboarding operations professional with a track record of scaling creator ecosystems across UK & Ireland and the MENAT region. I’ve led onboarding for 300+ agency accounts, built compliant processes, and improved talent quality through live auditions. I’m passionate about turning data into actionable roadmaps that fuel growth while maintaining safety and compliance.

Currently, I’m leading the regional content strategy for BIG O in Amman, focusing on campaigns, event planning, and theme-driven live experiences. I thrive in cross-functional teams, balancing creative ambitions with operational discipline to deliver engaging, compliant experiences that boost engagement and ROI.

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Language

Arabic
Fluent
English
Fluent
Spanish; Castilian
Intermediate
Czech
Fluent

Work Experience

Senior Account Manager at BIGO
January 1, 2025 - October 13, 2025
Managed over 300 agency accounts in the UK & Ireland region, ensuring consistent growth and high engagement across the creator ecosystem. Oversaw onboarding operations and personally processed over 30,000 live auditions to assess eligibility and talent quality. Monitored and flagged illegal recruitment activity, including attempts to onboard underage or banned users, ensuring full compliance with platform policies and safeguarding regulations.
Account Manager at BIGO
July 1, 2023 - October 13, 2025
Handle conflict resolution professionally between content creators, agents, and the platform, ensuring compliance with community standards and internal policies. Manage and grow a portfolio of content creators, agents, and broadcasters across assigned regions. Ensure contract compliance for signed hosts and agents, including performance targets, auditor evaluations, and payout processes.
Regional Content Integrity Specialist at BIG O
July 1, 2022 - October 13, 2025
Spearheaded content moderation and compliance strategy across MEN A & Turkey regions. Trained third-party moderators on enforcement and reporting protocols. Led cross-functional collaboration to improve automation accuracy and reduce harmful content exposure.
Account Manager at BIG O
July 1, 2023 - October 13, 2025
Managed onboarding operations for 300+ agency accounts across UK & Ireland, ensuring consistent growth and high engagement. Oversaw onboarding processes, compliance, and talent vetting; processed over 30,000 live auditions to assess eligibility and quality.
Senior Account Manager at BIG O
January 1, 2025 - October 13, 2025
Elevated onboarding operations and managed 300+ agency accounts; monitored host onboarding and compliance, including flagging illegal recruitment activity and ensuring platform policy compliance and safeguarding regulations. Onboarded and structured ongoing processes to maintain high standards.
Regional Content Manager at BIG O
May 1, 2025 - Present
Own and lead the monthly UK & Ireland in-app content roadmap, including campaigns, event planning, and theme-driven live experiences. Set monthly budgets, tracked ROI for events and talent rewards. Release structured monthly reward plans for hosts and agencies, including performance-based incentives. Host performance tracking during key events, providing real-time support to enhance visibility and revenue impact. Collaborate with design and data teams to create promotional assets and align with global data and product teams to scale creator engagement.

Education

Bachelor of Science in Business Information Technology at The University of Jordan
January 1, 2016 - January 1, 2020
B.S. in Business Information Technology at The University of Jordan
January 1, 2016 - January 1, 2020

Qualifications

Certificate of Excellence
September 1, 2020 - October 1, 2020

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Other