Available to hire
Hi, I’m Ahmed Abdel Wahab, a product manager with fintech and SaaS experience across the GCC. I specialize in turning complex business needs into scalable roadmaps and driving cross-functional execution with engineering, operations, and client teams across the UAE, Qatar, Bahrain, and Saudi Arabia.
I thrive on optimizing onboarding, integrations, and adoption—delivering measurable improvements in efficiency, reliability, and customer satisfaction. When I’m not shaping product strategy, I mentor teams, train new members, and explore opportunities to modernize payment platforms and digital experiences.
Skills
Language
English
Fluent
Arabic
Fluent
Spanish; Castilian
Intermediate
Work Experience
E-Commerce Engineer at Network International UAE
May 31, 2022 - October 13, 2025Managed merchant onboarding (English/Arabic), onboarding 200+ merchants per quarter; integrated merchants with NGenius, MPGS, CyberSource, bank gateways, Amazon Payment Services, and Shopify/Woo/Magento; single point of contact for Pay-By-Link troubleshooting; resolved 95% of issues within SLA; set record in November 2021 with 25+ merchant onboardings in a single day; streamlined processes via Remedy, Salesforce, Jira, Way4, and Base24, reducing onboarding time by 20% and boosting merchant adoption by 15%.
E-Commerce Engineer at Network International
May 31, 2022 - October 13, 2025Onboarded 200+ merchants per quarter in English and Arabic; integrated with NGenius, MPGS, CyberSource, bank gateways, Amazon Pay, and Shopify/Woo/Magento with 99% first-time success; served as single point of contact for Pay-By-Link troubleshooting; reduced onboarding time by 20% and boosted merchant adoption by 15% through streamlined processes using Remedy, Salesforce, Jira, Way4, and Base24; set a record in Nov 2021 with 25+ onboardings in a single day.
E-Commerce Engineer at Network International
May 1, 2022 - October 13, 2025Managed merchant inductions in English and Arabic, onboarding 200+ merchants per quarter, including SMEs and government agencies. Integrated merchants with NGenius, MPGS, CyberSource, bank gateways, Amazon Payment Services, and Shopify/Woo/Magento, achieving 99% first-time success. Single point of contact for Pay-By-Link troubleshooting, resolving 95% of issues within SLA and managing 150+ storefront integrations. Set record in November 2021 with 25+ merchant onboardings in a single day, within SLA and without overtime. Streamlined processes via Remedy, Salesforce, Jira, Way4, and Base24, reducing onboarding time by 20% and boosting merchant adoption by 15%.
Product Manager at Qlub
May 1, 2022 - PresentLed end-to-end POS system integrations across UAE, Qatar, and Bahrain, tailoring deployment strategies to local market requirements. Managed cross-functional teams of 15+, ensuring seamless collaboration between product, engineering, operations, and clients. Tracked 1,000+ integration tasks in Jira, Confluence, and Trello, resolving issues efficiently and optimizing team workflows. Monitored real-time transactions, identifying anomalies and reducing system failures by 30%. Built strong relationships with 50+ restaurant partners, collecting feedback to improve integrations and boost client satisfaction. Acted as liaison between operations and development, translating business needs into technical requirements and validating critical bug fixes. Led QA testing for manual and automated integrations in UAE and Saudi Arabia, decreasing post-deployment issues by 25%. Supported regional expansion by onboarding 20+ new restaurant partners. Trained 10+ new technical and operational team members
Product Manager at Qlub
May 1, 2022 - PresentLed end-to-end POS system integrations across UAE, Qatar, and Bahrain for ultra-fast payment solutions; coordinated cross-functional teams (engineering, operations, and clients); tracked 1000+ integration tasks in Jira, Confluence, and Trello; improved real-time transaction monitoring, reducing system failures by 30%; built relationships with 50+ restaurant partners to improve integrations and client satisfaction; led QA testing for manual and automated integrations in UAE and Saudi Arabia; supported regional expansion onboarding 20+ new partners; trained 10+ team members.
Product Manager at Qlub
May 1, 2022 - PresentLed end-to-end POS system integrations across UAE, Qatar, Bahrain, and Saudi Arabia; managed cross-functional teams of 15+; tracked 1,000+ integration tasks in Jira, Confluence, and Trello; monitored real-time transactions and reduced system failures by 30%; built relationships with 50+ restaurant partners; acted as liaison between operations and development; led QA testing for integrations; supported regional expansion by onboarding 20+ new restaurant partners; trained 10+ new team members.
E-COMMERCE ENGINEER at NETWORK INTERNATIONAL
May 1, 2022 - October 13, 2025Managed merchant inductions in English and Arabic, onboarding 200+ merchants per quarter, including SMEs and government agencies. Integrated merchants with NGenius, MPGS, CyberSource, bank gateways, Amazon Payment Services, and Shopify/Woo/Magento, achieving 99% first-time success. Single point of contact for Pay-By-Link troubleshooting, resolving 95% of issues within SLA and managing 150+ storefront integrations. Set a record in November 2021 with 25+ merchant onboardings in a single day, within SLA and without overtime. Streamlined processes via Remedy, Salesforce, Jira, Way4, and Base24, reducing onboarding time by 20% and boosting merchant adoption by 15%.
Product Manager at Qlub
May 1, 2022 - PresentLed end-to-end POS system integrations across UAE, Qatar, and Bahrain, tailoring deployment strategies to local market requirements. Managed cross-functional teams of 15+, ensuring seamless collaboration between product, engineering, operations, and clients. Tracked 1,000+ integration tasks in Jira, Confluence, and Trello, resolving issues efficiently and optimizing team workflows. Monitored real-time transactions, identified anomalies and reduced system failures by 30%. Built strong relationships with 50+ restaurant partners to collect feedback and improve integrations and client satisfaction. Acted as liaison between operations and development, translating business needs into technical requirements and validating critical bug fixes. Led QA testing for manual and automated integrations in UAE and Saudi Arabia, decreasing post-deployment issues by 25%. Supported regional expansion by onboarding 20+ new restaurant partners. Trained 10+ new technical and operational team members to accel
Lead Quality Assurance Engineer at Zbooni
July 31, 2021 - October 13, 2025Tested 50+ product features per release, reporting 100+ UI and functionality issues for resolution before launch. Created 20+ reusable QA scripts, reducing testing time by 30%. Delivered 10+ onboarding webinars and training materials for 500+ Android and iOS users. Built 5+ interactive website pages using HTML, CSS, and JavaScript to improve product understanding. Shared 15+ client-driven recommendations with senior management, including new features, API integrations, and process improvements.
Lead Quality Assurance Engineer at Zbooni UAE
July 31, 2021 - October 13, 2025Tested 50+ product features per release, reporting 100+ UI and functionality issues for resolution before launch; created 20+ reusable QA scripts, reducing testing time by 30%; delivered 10+ onboarding webinars and training materials for 500+ Android and iOS users; built 5+ interactive website pages using HTML, CSS, and JavaScript to improve product understanding; shared 15+ client-driven recommendations with senior management, including new features, API integrations, and process improvements.
Lead Quality Assurance Engineer at Zbooni
July 31, 2021 - October 13, 2025Tested 50+ product features per release, reporting 100+ UI and functionality issues; created 20+ reusable QA scripts; delivered onboarding webinars and materials for 500+ Android and iOS users; built 5+ interactive web pages; provided 15+ client-driven feature recommendations and API integrations.
Lead Quality Assurance Engineer at ZBOONI
July 1, 2021 - October 13, 2025Tested 50+ product features per release, reporting 100+ UI and functionality issues for resolution before launch. Created 20+ reusable QA scripts, reducing testing time by 30%. Delivered 10+ onboarding webinars and training materials for 500+ Android and iOS users. Built 5+ interactive website pages using HTML, CSS, and JavaScript to improve product understanding. Shared 15+ client-driven recommendations with senior management, including new features, API integrations, and process improvements.
Education
BSc Electrical Engineering at AMERICAN UNIVERSITY OF SHARJAH
January 11, 2030 - October 13, 2025BSc Electrical Engineering with Minor in Computer Science at American University of Sharjah
January 11, 2030 - October 13, 2025BSc Electrical Engineering at American University of Sharjah
January 11, 2030 - October 13, 2025Minor in Computer Science at American University of Sharjah
January 11, 2030 - October 13, 2025BSc Electrical Engineering at American University of Sharjah
January 11, 2030 - October 13, 2025Qualifications
AI-900: Microsoft Azure AI Fundamentals
January 11, 2030 - October 13, 2025ICDL
January 11, 2030 - October 13, 2025PSM I
January 11, 2030 - October 13, 2025PL-300
January 11, 2030 - October 13, 2025AI-900: Microsoft Azure AI Fundamentals
January 11, 2030 - October 13, 2025ICDL
January 11, 2030 - October 13, 2025PSM I
January 11, 2030 - October 13, 2025PL-300
January 11, 2030 - October 13, 2025AI-900: Microsoft Azure AI Fundamentals
January 11, 2030 - October 13, 2025ICDL
January 11, 2030 - October 13, 2025PSM I
January 11, 2030 - October 13, 2025PL-300
January 11, 2030 - October 13, 2025AI-900: Microsoft Azure AI Fundamentals
January 11, 2030 - October 13, 2025ICDL
January 11, 2030 - October 13, 2025PSM I
January 11, 2030 - October 13, 2025PL-300
January 11, 2030 - October 13, 2025Industry Experience
Financial Services, Software & Internet, Professional Services, Retail, Education, Telecommunications, Travel & Hospitality
Skills
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