Available to hire
Results-driven E-commerce and Digital Marketing professional with hands-on experience in website management, SEO, customer service, and project coordination.
Adept at improving user experience, driving online engagement, increasing sales, and enhancing website performance. Looking to leverage my background in digital commerce to further grow in a dynamic and innovative environment.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Website Admin - Shopify at Systech Zone Technology Consulting
March 1, 2025 - PresentDesign and manage all aspects of the company’s website, including structure, layout, product uploads, and user experience optimization. Responsible for SEO strategies and content updates to enhance search engine visibility. Generate weekly reports using Google Analytics to monitor traffic trends, user behavior, and conversion rates, providing insights for continuous improvement. Coordinate with internal teams to ensure product availability, visual consistency, and smooth order processing. Respond to customer inquiries through phone, email, and WhatsApp, and handle order confirmations and customizations.
Sales & Customer Relationship Specialist at Nougatini Chocolate Shop
September 2, 2023 - October 13, 2025Assisted customers with product selections by providing detailed information on chocolate brands and ingredients. Ensured smooth purchasing experiences by handling daily sales transactions and cash register reports.
Digital Marketing & Technical Sales at Systech Zone Technology Consulting
September 1, 2023 - October 13, 2025End-to-end management of client accounts, including strategy, budget allocation, performance monitoring, and reporting. Developed and implemented marketing strategies tailored to client goals. Planned and executed social media campaigns and online advertising across multiple platforms. Created, curated, and scheduled social media content to enhance engagement and brand visibility. Overseen project execution, ensuring timelines, deliverables, and KPIs were met. Served as primary liaison with clients to ensure satisfaction and long-term relationships.
Digital Marketing & SEO Strategy & Social Selling at Systech Zone Technology Consulting
January 1, 2023 - October 13, 2025End-to-end client accounts management including strategy, budget allocation, performance monitoring, and reporting. Developed and implemented marketing strategies tailored to client goals. Planned and executed social media campaigns and online advertising across multiple platforms. Created, curated, and scheduled social media content to boost engagement and brand visibility. Oversaw project execution, ensuring timelines, deliverables, and KPIs were met. Served as primary liaison with clients to ensure satisfaction and foster long-term relationships.
Sales & Customer Relationship Specialist at Nougatini Chocolates Shop
January 1, 2023 - October 13, 2025Assisted customers with product selection by providing detailed information on chocolate brands and ingredients. Ensured smooth purchasing experience; handled daily sales transactions and cash register reports.
Sales & Customer Relationship Specialist Assistant at Nougatini Chocolate Shop
January 1, 2023 - October 13, 2025Assisted customers with product selections and maintained positive customer relationships by providing detailed product information and support.
Digital Marketing & Technical Sales Manager at Stech Zone Technology Consulting
January 1, 2023 - October 13, 2025Developed and implemented marketing strategies tailored to client goals. Planned and executed social media campaigns and online advertising across multiple platforms. Created, curated, and scheduled social media content to enhance engagement and brand visibility. Oversaw project execution, ensuring timelines, deliverables, and KPIs were met. Served as primary liaison with clients to ensure satisfaction and long-term relationships.
Website Admin - Shopify at Alissar Flowers International
January 1, 2023 - October 13, 2025Managed all aspects of the company’s website (Shopify) including structure, layout, product uploads, and user experience optimization. Responsible for SEO strategies and content updates to enhance search engine visibility. Generated weekly reports using Google Analytics to monitor traffic trends, user behavior, and conversion rates, providing insights for continuous improvement. Coordinated with internal teams to ensure product availability, visual consistency, and smooth order processing.
Education
Bachelor's in Business & E-commerce at Petra University, Jordan
January 1, 2017 - January 1, 2023Bachelor's Degree in Business & E-commerce at Petra University, Jordan
January 1, 2017 - January 1, 2023Bachelor's degree in Business & E-commerce at Petra University, Jordan
January 1, 2017 - January 1, 2023Qualifications
Industry Experience
Retail, Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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