I'm a highly motivated, detail-oriented professional with over six years of experience across fast-paced retail, administrative support, and creative environments. I thrive on delivering exceptional service and producing engaging content that supports exhibitions, galleries, and brands. I enjoy coordinating events, curating exhibitions, and collaborating with teams to bring ideas to life. I excel at managing multiple priorities, working independently or as part of a team, and using tools like Adobe Creative Suite and Microsoft Office to drive results. My calm, solution-focused approach helps me deliver premium service, coordinate inter-department requests, and contribute to stock management, photography, and social media outreach in dynamic settings.

Charlotte Moran

I'm a highly motivated, detail-oriented professional with over six years of experience across fast-paced retail, administrative support, and creative environments. I thrive on delivering exceptional service and producing engaging content that supports exhibitions, galleries, and brands. I enjoy coordinating events, curating exhibitions, and collaborating with teams to bring ideas to life. I excel at managing multiple priorities, working independently or as part of a team, and using tools like Adobe Creative Suite and Microsoft Office to drive results. My calm, solution-focused approach helps me deliver premium service, coordinate inter-department requests, and contribute to stock management, photography, and social media outreach in dynamic settings.

Available to hire

I’m a highly motivated, detail-oriented professional with over six years of experience across fast-paced retail, administrative support, and creative environments. I thrive on delivering exceptional service and producing engaging content that supports exhibitions, galleries, and brands. I enjoy coordinating events, curating exhibitions, and collaborating with teams to bring ideas to life.

I excel at managing multiple priorities, working independently or as part of a team, and using tools like Adobe Creative Suite and Microsoft Office to drive results. My calm, solution-focused approach helps me deliver premium service, coordinate inter-department requests, and contribute to stock management, photography, and social media outreach in dynamic settings.

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Language

English
Fluent

Work Experience

Gallery & Office Assistant at Luan Gallery
August 1, 2025 - October 13, 2025
Delivered front-of-house reception and professional administrative support; created and edited visual and written promotional content using Adobe Suite; managed emails, scheduling, and confidential exhibition documentation; assisted with outreach events for adults and children; photographed openings; ensured a welcoming, efficient environment for gallery visitors.
Customer Service & Sales Adviser at Holland & Barrett
August 1, 2024 - October 13, 2025
Provided in-store and phone-based customer support; promoted products and achieved loyalty sign-up targets; trained in product regulations and advised customers accordingly.
Concierge & Retail Assistant at Brown Thomas
April 1, 2024 - October 13, 2025
Resolved complex customer issues across in-store and online channels; managed designer returns, loyalty schemes, and order tracking via Salesforce; submitted weekly performance and incident reports; delivered premium service while coordinating inter-departmental requests.
Key Holder & Customer Support Lead at Zambrero
May 1, 2022 - October 13, 2025
Oversee opening/closing operations and daily reporting; provided high-standard barista service and supervised team members; managed administrative tasks and ensured hygiene compliance.
Retail Sales & Office Assistant at Park Jewellers
June 1, 2021 - October 13, 2025
Aided customers with purchases, repairs, and bespoke orders; handled phone and email queries; processed transactions and deposits; managed order tracking and general office administration.
Administrative Assistant (Internship) at Brian Moran Furniture
August 1, 2017 - October 13, 2025
Filed and organized technical documents and workshop layouts; produced accurate scaled drawings and supported digital marketing efforts; contributed to back-office operations with strong attention to detail.
Administrative Assistant (Internship) at Brian Moran Furniture
August 1, 2018 - October 13, 2025
Filed and organized technical documents and workshop layouts; produced accurate scaled drawings and supported digital marketing efforts; contributed to back-office operations with strong attention to detail.
Gallery & Office Assistant at Luan Gallery
August 1, 2025 - October 13, 2025
Delivered front-of-house reception and professional administrative support. Created and edited visual and written promotional content using Adobe Suite. Managed emails, scheduling, and confidential exhibition documentation. Assisted with outreach events for adults and children; photographed openings. Ensured a welcoming, efficient environment for all gallery visitors.
Customer Service & Sales Advisor at Holland & Barrett
August 1, 2024 - October 13, 2025
Provided in-store and phone-based customer support. Promoted products and achieved loyalty sign-up targets. Trained in product regulations and advised customers accordingly.
Concierge & Retail Assistant at Brown Thomas
April 1, 2024 - October 13, 2025
Resolved complex customer issues across in-store and online channels. Managed designer returns, loyalty schemes, and order tracking via Salesforce. Submitted weekly performance and incident reports. Delivered premium service while coordinating inter-departmental requests. Supported sales of high-priced luxury goods and stock management.
Key Holder & Customer Support Lead at Zambrero
May 1, 2022 - October 13, 2025
Over saw opening/closing operations and completed daily reporting. Delivered high-standard barista service and supervised team members. Managed administrative tasks and ensured hygiene compliance.
Retail Sales & Office Assistant at Park Jewellers
June 1, 2021 - October 13, 2025
Assisted customers with purchases, repairs, and bespoke orders. Handled phone/email queries and processed transactions and deposits. Managed order tracking and general office administration.
Administrative Assistant (Internship) at Brian Moran Furniture
August 1, 2018 - October 13, 2025
Filed and organized technical documents and workshop layouts. Produced accurate scaled drawings and supported digital marketing efforts. Contributed to back-office operations with strong attention to detail.
Freelance Photographer at Self-Employed
January 1, 2021 - Present
Photographed exhibition openings and documented events for local artists. Delivered edited images for promotional and commercial use.
Curator & Exhibition Organizer at BAC A Collective
December 31, 2025 - October 13, 2025
Co-organised exhibitions and events with emerging artists. Curated visual content and exhibition documentation. Led social media and local radio promotions to boost attendance. Managed event logistics, artist communication, and on-site coordination. Collaborated on programming and curation with artists and venues.

Education

Bachelor of Arts (Hons) in Contemporary Art – Level 8 at Atlantic Technological University
January 1, 2020 - January 1, 2024
Art & Design Portfolio Preparation – Level 5 at Galway Technical Institute
January 1, 2019 - January 1, 2020
Bachelor of Arts (Hons) in Contemporary Art – Level 8 at Atlantic Technological University
January 1, 2020 - January 1, 2024
Art & Design Portfolio Preparation – Level 5 at Galway Technical Institute
January 1, 2019 - January 1, 2020

Qualifications

Barista Workshop Certification
June 1, 2019 - October 13, 2025
Barista Workshop Certification
June 1, 2019 - June 1, 2019

Industry Experience

Media & Entertainment, Retail, Professional Services, Education, Other