I am a results-driven Project Coordinator/PMO professional based in London with hands-on experience coordinating digital transformation initiatives across IT, finance, and customer relations. I translate complex data into actionable insights using Power BI and Tableau, delivering dashboards and reports that help leaders make data-driven decisions and accelerate delivery. I thrive in cross-functional environments and enjoy turning ambiguous requirements into structured plans that deliver measurable impact.

Jyoshika Kumaraswamy

I am a results-driven Project Coordinator/PMO professional based in London with hands-on experience coordinating digital transformation initiatives across IT, finance, and customer relations. I translate complex data into actionable insights using Power BI and Tableau, delivering dashboards and reports that help leaders make data-driven decisions and accelerate delivery. I thrive in cross-functional environments and enjoy turning ambiguous requirements into structured plans that deliver measurable impact.

Available to hire

I am a results-driven Project Coordinator/PMO professional based in London with hands-on experience coordinating digital transformation initiatives across IT, finance, and customer relations. I translate complex data into actionable insights using Power BI and Tableau, delivering dashboards and reports that help leaders make data-driven decisions and accelerate delivery. I thrive in cross-functional environments and enjoy turning ambiguous requirements into structured plans that deliver measurable impact.

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Language

English
Fluent

Work Experience

Project Coordinator / Analyst (Contract) at ACSA Technologies Private Limited, UK
February 1, 2025 - Present
Led Connected Workflow Optimisation Project to streamline communication between IT, Finance, and Customer Relations, integrating SAP and Power BI to reduce budget approval times by 40% and enhance collaboration. Developed standardized dashboards using Power BI, Excel, and Tableau, enabling data-driven decisions on resource planning and project prioritisation, boosting team efficiency and throughput by 25%. Maintained Agile and Prince2 delivery framework across multiple digital transformation projects. Implemented project management tools and templates, improving on-time delivery by 15%. Supported daily stand-ups, sprint planning, and retrospectives. Monitored portfolio performance and risks across projects, reducing delays and improving forecasting accuracy. Coordinated portfolio-wide reviews and audits achieving 100% audit readiness. Applied Lean Six Sigma to drive continuous improvement, reducing operational downtime by 30%. Conducted system testing and UAT sessions for 20+ leaders t
Project / PMO Coordinator - Global Trainee Program (Fixed-term Contract) at Vale Base Metals
December 1, 2024 - October 13, 2025
Implemented a cloud-based Digital Permit-to-Work system, reducing processing time by 40% and improving compliance by 25%. Automated workflows, cutting manual errors by 30% and enhancing ERP-integrated vendor management. Led cross-functional teams across IT, procurement, finance, and vendors, reducing supplier approval time by 50%. Designed standardized documentation practices (RAIDs, project charters, stakeholder matrices), improving consistency and compliance by 35%. Improved CRM implementation for a global client, ensuring data migration and integration of more than 3 systems, plus automation of workflows for better customer engagement. Delivered training for 100+ employees with an 80% adoption rate in 3 months. Established post-implementation KPIs, driving a 35% increase in system usage and optimizing efficiency tracking with JIRA. Supported enterprise-level governance by ensuring adherence to PMO standards across a portfolio of 20+ projects. Developed asset lifecycle models and pro

Education

MSc Engineering Management at University of Greenwich
January 1, 2021 - August 1, 2022
Bachelor of Engineering, Computer Science and Engineering at JSS Science and Technology University
August 1, 2016 - September 1, 2020

Qualifications

Prince2 Foundation and Practitioner
January 11, 2030 - October 13, 2025
IOSH Managing Safely
January 11, 2030 - October 13, 2025
ISO 9001:2015
January 11, 2030 - October 13, 2025
JIRA, Atlassian
January 11, 2030 - October 13, 2025
Introduction to Power BI, LinkedIn Learning
January 11, 2030 - October 13, 2025
Microsoft Excel Level 2 and 3
January 11, 2030 - October 13, 2025
Agile PM Foundation
January 11, 2030 - October 13, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment