I am a strategic and results-driven technology leader with deep expertise across the full Software Development Lifecycle and non-technical project delivery. I excel in end-to-end management—from project planning and requirements gathering to design oversight, development coordination, testing, deployment, and post-launch support. I lead cross-functional, distributed teams and drive Agile, Waterfall, and hybrid methodologies while effectively managing scope, budgets and timelines and mitigating risk to align projects with business objectives. I have a proven track record of streamlining processes, enhancing team performance, and delivering high-impact digital solutions in dynamic healthcare and enterprise environments. I’m known for problem-solving, stakeholder influence and optimizing resources to achieve strategic outcomes, including KPI/OKR reporting, dashboards, and data-driven decision making.

Jeffrey L. Cain

I am a strategic and results-driven technology leader with deep expertise across the full Software Development Lifecycle and non-technical project delivery. I excel in end-to-end management—from project planning and requirements gathering to design oversight, development coordination, testing, deployment, and post-launch support. I lead cross-functional, distributed teams and drive Agile, Waterfall, and hybrid methodologies while effectively managing scope, budgets and timelines and mitigating risk to align projects with business objectives. I have a proven track record of streamlining processes, enhancing team performance, and delivering high-impact digital solutions in dynamic healthcare and enterprise environments. I’m known for problem-solving, stakeholder influence and optimizing resources to achieve strategic outcomes, including KPI/OKR reporting, dashboards, and data-driven decision making.

Available to hire

I am a strategic and results-driven technology leader with deep expertise across the full Software Development Lifecycle and non-technical project delivery. I excel in end-to-end management—from project planning and requirements gathering to design oversight, development coordination, testing, deployment, and post-launch support. I lead cross-functional, distributed teams and drive Agile, Waterfall, and hybrid methodologies while effectively managing scope, budgets and timelines and mitigating risk to align projects with business objectives.

I have a proven track record of streamlining processes, enhancing team performance, and delivering high-impact digital solutions in dynamic healthcare and enterprise environments. I’m known for problem-solving, stakeholder influence and optimizing resources to achieve strategic outcomes, including KPI/OKR reporting, dashboards, and data-driven decision making.

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Work Experience

Project Manager / Product Owner / IT Business Analyst at GlaxoSmithKline, PLC (GSK)
August 1, 2024 - October 13, 2025
Led cross-functional, remote teams to design and deliver digital solutions, including mobile apps, data dashboards, and patient/HCP support tools. Managed full project lifecycles with schedules, budgets and risk mitigation; applied Agile, Scrum, Waterfall, and test-and-learn approaches; defined requirements and ensured alignment with business objectives. Automated KPI reporting for Oncology teams and directed initiatives within the Global IT Innovation group. Drove two oncology product launches and led the transition of PowerPoint Account Planning to Veeva for Medical/Commercial teams; built a Power BI dashboard aggregating data from 3,000+ universities.
Digital Project Manager & Marketing Business Analyst Consultant at TEKsystems
January 1, 2012 - October 13, 2025
Led strategic project management across multiple concurrent projects for GSK, capturing complex business and functional requirements, overseeing budgets, timelines, and external agencies to deliver tablets-based digital sales platform; established success metrics and enterprise guidelines; guided launches of oncology products and support activities.
Project Manager Consultant at eBusiness GSK
March 1, 2007 - October 13, 2025
Managed multiple concurrent projects across vendor relationships; delivered 50+ website redesigns and omnichannel marketing initiatives; designed and implemented eCommerce distribution systems; integrated technologies to streamline operations and improve physician connectivity.
Technology and Web Development Project Management Lead at Digitas Health (Formerly Medical Broadcasting Company (MBC))
June 1, 2004 - October 13, 2025
Led large-scale client engagements with scope and quality control; gained hands-on experience with HTML, CSS and Photoshop while designing websites; maintained project scope and adherence to quality standards.
Project Manager / Product Owner / IT Business Analyst at GlaxoSmithKline, PLC (GSK) – Hybrid
August 1, 2024 - October 13, 2025
Led cross-functional, remote teams to drive high-impact process improvements and rapid MVP delivery using Agile, Scrum, and Waterfall methodologies. Guided full project lifecycles—scope, schedules, budgets, risk mitigation, and change control—for digital solutions including mobile apps, dashboards and HCP/patient support tools. Automated and optimized KPI reporting for Oncology Medical teams by analyzing workflows, delivering a streamlined solution. Spearheaded Global IT Innovation initiatives to prototype and implement cutting-edge digital processes. Successfully launched two oncology products and transitioned the PowerPoint Account Planning process to Veeva for Medical/Commercial teams. Recovered a high-visibility product launch at risk by realigning stakeholders and workflows, enabling on-time delivery. Architected an MVP pilot for remote HCP engagements during the pandemic and built a Power BI dashboard aggregating data from 3,000+ universities for a vaccine initiative. Defined
Digital Project Manager & Marketing Business Analyst Consultant – GSK at TEKsystems
January 1, 2012 - October 13, 2025
Led strategic project management initiatives across multiple concurrent projects for GSK, defining scope, milestones and risk mitigation; managed budgets and external agencies to deliver a tablet-based digital sales platform, standardizing processes and enterprise guidelines for vendor alignment. Directed external marketing and internal sales initiatives for oncology product launches, ensuring strategic execution and market impact.
Project Manager Consultant at eBusiness GSK
March 1, 2007 - October 13, 2025
Managed multiple concurrent programs overseeing timelines, budgets, and vendor relationships to deliver a portfolio of promotional programs and 50+ website redesigns; designed and implemented eCommerce distribution systems, enhancing physician supply chain connectivity.
Technology and Web Development Project Management Lead at Digitas Health (Formerly Medical Broadcasting Company (MBC))
June 1, 2004 - October 13, 2025
Led technology and web development project management, maintaining scope and quality across large-scale client engagements; gained hands-on experience with HTML, CSS and Photoshop while coordinating website redesigns and digital marketing programs.

Education

Bachelor of Science (BS), Business Management at University of Phoenix
January 11, 2030 - October 13, 2025
Associate of Science (AS), Computer Programming (Honors) at Pennco Tech
January 11, 2030 - October 13, 2025
Bachelor of Science (BS), Business Management at University of Phoenix
January 11, 2030 - October 13, 2025
Associate of Science (AS), Computer Programming (Honors) at Pennco Tech
January 11, 2030 - October 13, 2025

Qualifications

PMP
January 11, 2030 - October 13, 2025
Certified Scrum Product Owner (CSPO)
January 11, 2030 - October 13, 2025
Project Management Professional (PMP)
January 11, 2030 - October 13, 2025
Certified Scrum Product Owner (CSPO)
January 11, 2030 - October 13, 2025

Industry Experience

Healthcare, Professional Services, Software & Internet, Media & Entertainment, Other, Life Sciences